TJ Madden
TJ Madden at Herb Chambers Honda of Burlington

TJ Madden

General Sales Manager

Herb Chambers Honda of Burlington

33 Cambridge St
Burlington, MA 01803

5.0
115 Reviews

Herb Chambers Honda of Burlington is the only dealership I have ever worked for. I began my career here as a Sales & Leasing Consultant in 2005 and eventually was promoted to Finance & Insurance. I was promoted once again to Sales Manager and have been doing this for almost 7 years now. I am very proud to be part of the Herb Chambers family and our customers do too!

5.0

115 Reviews

Write a Review

Dealership Experience

19 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

115 Reviews of TJ Madden

December 08, 2024

Dealership Rating
Employee Rating

Carlos (Sales) and TJ (Mgr) were patient, transparent, and effectively addressed our questions and concerns. This is our first new Honda purchase and besides the stellar vehicle, which we hope proves itse More

by Andy B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Fonseca

Dec 09, 2024

Herb Chambers Honda of Burlington responded

Andy, we're delighted to hear that Carlos and TJ made your first Honda purchase a smooth experience at Herb Chambers Honda of Burlington. It's great to know they were attentive and transparent throughout the process. Enjoy your new Prologue Elite!

October 22, 2024

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Pleasant experience buying a new car. Friendly atmosphere. Knowledgeable and helpful sales person. Received a fair price for my new car. More

by adipalma421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk , Fred Foster

Oct 23, 2024

Herb Chambers Honda of Burlington responded

We're delighted to hear you had a pleasant experience at Herb Chambers Honda of Burlington! Thank you for sharing your feedback, and enjoy your new car!

October 04, 2024

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Employee Rating

Not only have I continue to get my vehicle from Sergio. This entire dealership is amazing October 2, 2024. I purchased a 2025 Honda Civic sport for my daughter and she absolutely loves it! Thank you, Serg More

by Lorena Livoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Herb Chambers Honda of Burlington responded

Lorena, thank you for sharing your experience with Sergio and the team at Herb Chambers Honda of Burlington! We're delighted to hear that your daughter is loving her new 2025 Honda Civic Sport. If there's anything else we can do for you or your family, just let us know!

September 21, 2024

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All contacts with the dealership were professional, courteous and honest. My car leasing experience was efficient and painless. More

by CHH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Fonseca

Sep 23, 2024

Herb Chambers Honda of Burlington responded

We're delighted to hear that your leasing experience at Herb Chambers Honda of Burlington was professional and seamless. Thank you for sharing this positive feedback!

September 01, 2024

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Employee Rating

Friendly, respectful and enjoyable sales and finance team to work with. Overall excellent experience. Very happy with purchase and recommend this dealer to anyone in the market for a vehicle. More

by fm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk, Robbie Kinneen

Sep 03, 2024

Herb Chambers Honda of Burlington responded

We're delighted to hear you had an excellent experience with our sales and finance team at Herb Chambers Honda of Burlington! Thank you for recommending us, and we hope you're enjoying your new vehicle.

August 11, 2024

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Employee Rating

Lee Diamond was very clear and professional. I did not feel rushed or trapped the way I have felt at other dealers. I would recommend working with them at Honda of Burlington for their clarity, More

by Itstime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Diamond

Aug 12, 2024

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We're glad to hear that Lee provided clear and professional service at Herb Chambers Honda of Burlington. Your recommendation means a lot to us!

August 11, 2024

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Employee Rating

My first time with this dealership had some issues with my new vehicle, but the wind above and beyond to resolve all these issues from salesman to the sales manager very satisfied high would highly recomme More

by Manual Costa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk, George Sanchez , Igor

Aug 13, 2024

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We're glad to hear our team at Herb Chambers Honda of Burlington went above and beyond to resolve the issues with your new vehicle. We appreciate the recommendation!

August 06, 2024

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Employee Rating

When in the office we felt like we had to rush to finish the deal by the end of the month, they told us the car was cleaned but there was cat food in the passenger seat and no one seemed to care to make it More

by Jennmm92
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego

Aug 12, 2024

Herb Chambers Honda of Burlington responded

Thank you for the review. I'm disappointed to hear that certain aspects of your experience did not meet expectations. Your feedback is valuable and will help us improve our service moving forward. If you'd like to discuss these concerns further, please feel free to contact me directly at your earliest convenience. Respectfully, Gerry Salois - General Manager - gsalois@herbchambers.com

July 24, 2024

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Very pleasant and accommodating to the needs of the customers and very helpful and understanding. More

by neilodonnell44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2024

Herb Chambers Honda of Burlington responded

Hi Neil! Thank you so much for your kind words! We're thrilled to hear that you found our team pleasant, accommodating, and understanding of your needs. It's our goal to provide the best possible service to our customers, and your feedback means a lot to us at Herb Chambers Honda of Burlington!

June 13, 2024

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Employee Rating

It was good or something idk what else you want me to say mozzarella sticks More

by joboje2035
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Madden

Jun 13, 2024

Herb Chambers Honda of Burlington responded

Thank you for the five-star review! Our Herb Chambers Honda of Burlington team hopes to see you again in the future!

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