TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke | Page 4

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
314 Reviews
4.8

314 Reviews

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314 Reviews of TJ Burke

May 08, 2026

Dealership Rating
Employee Rating

The service and team are good. It was recommended that my vehicle needed over $10000 in service, 18 months after having a complete motor replacement. I get Things wear out, but th More

by rsqdivr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Miller, Luis Rivera

May 14, 2026

Ray Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please reach out to our General Manager, George at your convenience.

April 29, 2026

Dealership Rating
Employee Rating

I had a really great experience at Ray Chevrolet. Everyone was friendly, helpful, and made the whole process feel way less stressful than I expected. They were patient with my questions, honest, and More

by Tberty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Becker

Apr 29, 2026

Ray Chevrolet responded

Thank you for sharing your positive experience with your Chevrolet Equinox service. We’re pleased our team’s friendly, honest, and patient approach made the process stress-free. Tj and the staff appreciate your recommendation and look forward to helping you again. Ray Scarpelli 3 ray3@rays-cars.com

March 28, 2026

Dealership Rating
Employee Rating

It was the easiest car, I ever purchased. Welcomed by sales personnel, As well as Management If you're serious about getting a vehicle please stop in to Ray in Fox lake. More

by COWS30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2026

Ray Chevrolet responded

We’re thrilled to hear that buying your new Chevrolet Trax was so smooth. Ray and the rest of our team appreciate your recommendation and are happy you felt welcomed by everyone. Enjoy your Trax and feel free to visit us anytime. Ray Scarpelli 3 ray3@rays-cars.com

March 11, 2026

Dealership Rating
Employee Rating

TJ is great to work with, knowledgeable, and trustworthy. Sam is an excellent service technician and always ask if Sam is available to work on my truck. More

by PETE POCIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Certified Service Technician Sam

Mar 11, 2026

Ray Chevrolet responded

Thank you for highlighting Tj’s expertise and trustworthiness. We’re glad you request our technician for your Chevrolet Silverado 1500 and appreciate your continued confidence. We look forward to assisting you again. Ray Scarpelli 3 ray3@rays-cars.com

March 07, 2026

Dealership Rating
Employee Rating

Told me I needed expensive maintenance done but did not look at my online maintenance records that are available to all dealerships which would have shown that I had it done already. For older people that More

by BRIERTM
Recommend Dealer
No
Mar 12, 2026

Ray Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please reach out to our General Manager, George. We'd love to get to the bottom of this and turn things around for you.

February 28, 2026

Dealership Rating
Employee Rating

Wow! Great service! All my family goes to ray chevrolet to get any service done More

by antoniomaravilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Ray Chevrolet responded

Thank you for the five-star rating on your Chevrolet Trax service. It’s wonderful to know your whole family chooses us for vehicle care. We will share your praise with TJ. Ray Scarpelli 3 ray3@rays-cars.com

February 22, 2026

Dealership Rating
Employee Rating

The service department checked my vehicle in quickly and they started service on time. All aspects of the service department went well More

by marktimm10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Ray Chevrolet responded

Thank you for your 5-star review. We’re glad our service department checked in your Chevrolet quickly and began the work right on time. TJ and our team appreciate your feedback and look forward to serving you again. Ray Scarpelli 3 ray3@rays-cars.com

February 22, 2026

Dealership Rating
Employee Rating

Great service and sales always helping TJ in service great ,second truck from Ray will back More

by TIMSARGENT666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Ray Chevrolet responded

Thank you for choosing us again for your Chevrolet Silverado 1500. It’s great to hear TJ provided excellent service and we’re here for whatever you need next. Ray Scarpelli 3 ray3@rays-cars.com

February 05, 2026

Dealership Rating
Employee Rating

Always top notch service here! The service advisors are very knowledgeable, helpful and informative! Always! More

by ijgz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Ray Chevrolet responded

We appreciate your kind words about our service advisors and are glad they provided helpful and informative support for your Chevrolet. It’s great to know our team consistently meets your expectations. We look forward to assisting you again.

February 01, 2026

Dealership Rating
Employee Rating

I’ve had a great experience with the Ray dealership. They’re on site services are wonderful, the staff is very friendly and knowledgeable. More

by michael_gaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera, Chris Freibauer

Feb 01, 2026

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

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