TIM LIDE | Page 2

Very unprofessional. I have been a customer for 15 years, but treated very rudely. I was very humiliated to find out I had been corresponding with Madison who turned out I have been a customer for 15 years, but treated very rudely. I was very humiliated to find out I had been corresponding with Madison who turned out to be a robot. You couldnt even have a human talk to me. Then when I came in for a scheduled appointment no one knew I was coming. The agent given to me was as kind as possible but only there for 2 and a half weeks. The general manager told me something that was untrue. He did say his job was to sell cars. I believe the sales manager who had a thick accent had an attitude and seem to think I knew as much as him. I will be 80 a couple of months and have only had a cell phone for 2 yrs. I dont understand all the technically equipment. They expected me to continue to come to them although I live on the other side of town which is a good 20 minutes away. I purchased rhe car and after I left they realized they had not transferred my plates from old car to new car so I had to turn around and go back. They wanted $3000 down-payment so I brought $2500 in cash and was putting $500 on my debit card. I gave them my money and the cane back with a receipt for $2000. I asked where my other $1000 cash was and they said it wasnt there. I have always had great service so I will continue to have my car serviced there but will never buy another vehicle there and will tell my story to anyone looking to buy a vehicle. More

by Richard Smoke Verified Customer Verified Customer

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They worked fairly quick, very honest and made things easy for me during the process easy for me during the process More

by Viciouslogistics Verified Customer Verified Customer

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Tim and team made the whole experience so easy, transparent, and welcoming. I started online and when I picked up the car it was exactly what we wanted. No price changes. Honest and great experi transparent, and welcoming. I started online and when I picked up the car it was exactly what we wanted. No price changes. Honest and great experience. More

by lanematt22 Verified Customer Verified Customer

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I bought 2025 jeepdid not get the deal of 0 interest like the commercial said not happy the commercial said not happy More

by Charlottemcvie Verified Customer Verified Customer

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Good pricing, excellent speed of transaction. Will definitely do business with them again. speedy and fair. Will definitely do business with them again. speedy and fair. More

by courtney Verified Customer Verified Customer

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My husband and I have both had Tim lide as our sales person. He is amazing! He is very upfront and honest and there is no pressure. Thank you to Tim and the finance team for making the sale as easy as p person. He is amazing! He is very upfront and honest and there is no pressure. Thank you to Tim and the finance team for making the sale as easy as possible. I will only come to them in the future! More

by DestinyH Verified Customer Verified Customer

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From the moment Jimmy Capps walk up to us it was so wonderful. Thank you for your service to all that were involved. Thank you from Larry and Theresa Heil wonderful. Thank you for your service to all that were involved. Thank you from Larry and Theresa Heil More

by grandmaheil2001 Verified Customer Verified Customer

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The whole team made the vehicle process easy. Everyone was friendly and helpful. I will do business with them again in the future. Everyone was friendly and helpful. I will do business with them again in the future. More

by djr1209 Verified Customer Verified Customer

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Tim was a great help in the purchase of my Jeep. Thank you for everything. Thank you for everything. More

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No nonsense, no pressure and understood our objectives. Offered suggestions and took steps to make the deal work. Time Lide was a great pleasure to work with and kept the experience from being a chore. Offered suggestions and took steps to make the deal work. Time Lide was a great pleasure to work with and kept the experience from being a chore. More

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