Farbod Rad

Very unprofessional. I have been a customer for 15 years, but treated very rudely. I was very humiliated to find out I had been corresponding with Madison who turned out I have been a customer for 15 years, but treated very rudely. I was very humiliated to find out I had been corresponding with Madison who turned out to be a robot. You couldnt even have a human talk to me. Then when I came in for a scheduled appointment no one knew I was coming. The agent given to me was as kind as possible but only there for 2 and a half weeks. The general manager told me something that was untrue. He did say his job was to sell cars. I believe the sales manager who had a thick accent had an attitude and seem to think I knew as much as him. I will be 80 a couple of months and have only had a cell phone for 2 yrs. I dont understand all the technically equipment. They expected me to continue to come to them although I live on the other side of town which is a good 20 minutes away. I purchased rhe car and after I left they realized they had not transferred my plates from old car to new car so I had to turn around and go back. They wanted $3000 down-payment so I brought $2500 in cash and was putting $500 on my debit card. I gave them my money and the cane back with a receipt for $2000. I asked where my other $1000 cash was and they said it wasnt there. I have always had great service so I will continue to have my car serviced there but will never buy another vehicle there and will tell my story to anyone looking to buy a vehicle. More

by Richard Smoke Verified Customer Verified Customer

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They worked fairly quick, very honest and made things easy for me during the process easy for me during the process More

by Viciouslogistics Verified Customer Verified Customer

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Good Inventory. The facility was neat and clean. My contact salesman was kind and patient. The facility was neat and clean. My contact salesman was kind and patient. More

by PASTORMAX Verified Customer Verified Customer

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I bought 2025 jeepdid not get the deal of 0 interest like the commercial said not happy the commercial said not happy More

by Charlottemcvie Verified Customer Verified Customer

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We chose DeLand CJDR to purchase our new car because of their excellent service department in taking care of our previous car (which had been purchased elsewhere). Their sales department staff are friendly their excellent service department in taking care of our previous car (which had been purchased elsewhere). Their sales department staff are friendly, knowledgeable, and very helpful. Hats off to a everyone at the dealership. More

by Meg Barclay Verified Customer Verified Customer

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From the moment Jimmy Capps walk up to us it was so wonderful. Thank you for your service to all that were involved. Thank you from Larry and Theresa Heil wonderful. Thank you for your service to all that were involved. Thank you from Larry and Theresa Heil More

by grandmaheil2001 Verified Customer Verified Customer

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The whole team made the vehicle process easy. Everyone was friendly and helpful. I will do business with them again in the future. Everyone was friendly and helpful. I will do business with them again in the future. More

by djr1209 Verified Customer Verified Customer

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I had a great experience at DCJD and Timothy Lide is the best salesperson there. He made me feel comfortable and knew exactly how to help me find the perfect care for me! best salesperson there. He made me feel comfortable and knew exactly how to help me find the perfect care for me! More

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NOT GOOD! I would not recommend this dealership to anyone, here's why. We purchased a used 2020 Camry SLE from this dealer. We live two hours away and drove I would not recommend this dealership to anyone, here's why. We purchased a used 2020 Camry SLE from this dealer. We live two hours away and drove there due to a limited selection of this vehicle on-line. It was dark when we arrived. Upon arriving we met Tim Lide, a salesperson at the dealership. Tim offered to let us take a test drive and we agreed. My wife drove the car. Upon returning to the dealership, Tim pointed out a clear covering on both outside rear view mirrors which had what looked to be mold spots underneath them. He said that there was no one available to remove those that evening. He said that we could just pull them off and that it would not be difficult. I agreed to do so. The next day, I started to remove the covering and found it to be very difficult, and it left an adhesive residue on the mirrors. This process of removing the covering and the adhesive took me over two hours. During that process I noticed that there was the same type of adhesive in many spots on the hood of the car as well. It became obvious that the same type of covering had been removed from the hood of the car and the remaining adhesive was not cleaned off. I also found that the vehicle was never cleaned (detailed) thoroughly. There was dirt and leaves under the floor mats, the door jams were not clean, the interior of the car was dusty, the trunk was not clean. . The pre-delivery service charge for the vehicle was $1,199.00. Now they want me to drive two hours there, have them clean the adhesive off the hood and detail the car, which will take 3 or 4 hours (the adhesive is a bear to get off!) and drive another 2 hours back home. This is ridiculous I have spoken to the sales manager as well as the general manager with the same result. It is obvious to me that they think my time is not important. In my view they need to pay to let me have the vehicle detailed near me or refund part of the part of the pre-delivery service charge to pay for my time to come back to their dealership rather than have someone locally to take care of these issues. More

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Everyone we came into contact with was so helpful & kind. Couldn’t be happier with the service we recieved! Couldn’t be happier with the service we recieved! More

by meganegraham22 Verified Customer Verified Customer

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