TD Townsend
TD Townsend at Phil Long Ford of Chapel Hills
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TD Townsend

Sales Manager

Phil Long Ford of Chapel Hills

1565 Auto Mall Loop
Colorado Springs, CO 80920

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4.6
11 Reviews

Dealership Experience

23 yrs

Industry Experience

33 yrs, 11 mos

4.6

11 Reviews

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11 Reviews of TD Townsend

May 31, 2024

Dealership Rating
Employee Rating

Very friendly staff and great environment! Highly recommend Avery helping you find the right vehicle! More

by jessicahoag2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2024

Dealership Rating
Employee Rating

Everyone was very helpful. It was a long process but Angelo made sure the I was updated with the status from order to delivery. Thanks More

by arthur.blais
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bert Smith, Angelo Taylor

Feb 07, 2024

Phil Long Ford of Chapel Hills responded

We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with us. Thank you for your kind words about our team, we try hard to keep our customers up to date. Thank you again and have a wonderful day!

February 01, 2024

Dealership Rating
Employee Rating

Didn’t have the best experience but they took care of me and made it better. Big thanks to TD Townsend and Michael Yoswa! More

by Verlin Plummer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Yoswa

Feb 07, 2024

Phil Long Ford of Chapel Hills responded

Thank you so much for letting us have the opportunity to improve your experience. We truly appreciate your kind words and are pleased to know that we were able to turn it around. If you need any additional assistance, please reach out and we would be happy to help.

January 19, 2024

Dealership Rating
Employee Rating

The dealership was super nice after reservation , We were always greeted well when we came in even with coffee or water ! Trevor was awesome and helped us all the way through, was very transparent and commun More

by Korcutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Lee

Jan 26, 2024

Phil Long Ford of Chapel Hills responded

Your satisfaction is our top priority and it is wonderful to hear that we have succeeded. It's experiences like yours that really keep us motivated! We hope to be of service to you again in the future.

October 19, 2023

Dealership Rating
Employee Rating

Bought 3 cars here and Its been great. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. More

by staind220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Phil Long Ford of Chapel Hills responded

We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with us. We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team! We look forward to your next visit!

September 29, 2023

Dealership Rating
Employee Rating

Very much helpful. Made process easy. Great communication and great flow of process. Very much would recommend More

by Gavin H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Phil Long Ford of Chapel Hills responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 16, 2023

Dealership Rating
Employee Rating

Easiest buying process we have had. Our dealer Avery was very attentive and knowledgeable. He was very patient! More

by a2jdmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2023

Phil Long Ford of Chapel Hills responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again in the future.

September 09, 2023

Dealership Rating
Employee Rating

Great service from Shane and TD. In and out like usual. Will continue to do business here! More

by Jeff Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Duehn

Sep 18, 2023

Phil Long Ford of Chapel Hills responded

We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here! We look forward to your next visit! Take care!

August 22, 2023

Dealership Rating
Employee Rating

We had a positive experience with this dealership. The salesperson, Avery was great. The location was convenient. And the other staff we worked with was nice. They were quick to fix an issue that ca More

by XXXX755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Harrison

Aug 23, 2023

Phil Long Ford of Chapel Hills responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 08, 2023

Dealership Rating
Employee Rating

Seamless experience. Got lucky as the car just arrived at dealership. The staff was amazing. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2023

Phil Long Ford of Chapel Hills responded

Jason, we're happy to hear you had such a good experience with our team! Have a great day!

1

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