Sydney Stoesz
Sydney Stoesz at Luther Burnsville Volkswagen
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Sydney Stoesz

Service Adviser

Luther Burnsville Volkswagen

14550 Buck Hill Road
Burnsville, MN 55306

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Sydney Stoesz

February 27, 2025

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Employee Rating

This place has gone down hill in the last few years. I was pleased with the service my first couple years, but after a courtesy driver crashed my car, and then a brake inspection four months and less th More

by GJ
Service Price Transparency
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Recommend Dealer
No
Mar 26, 2025

Luther Burnsville Volkswagen responded

We understand your frustration with the unfortunate accident that occurred during the courtesy transfer of your vehicle and apologize for the inconvenience that this has caused. We appreciate your business and would like the opportunity to earn it back. Please reach out to our service manager Cole Turner @ 952-207-7362 at your earliest convenience. He would be happy to dig into the issue with your brakes.

September 04, 2024

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Employee Rating

Great dealership. I’ve purchased 5 cars over the years and will always go back. We had a great sales person this time - Evan Barrett. Highly recommend him. Great custo More

by alexampocernich
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brad Knudson, Evan Barrett, Eddie Clemens , Adam Heder

January 24, 2024

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Top notch customer service! I always have a good experience when I bring my vehicle in for service. Brad and staff are super knowledgeable and friendly. More

by LukeB
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Recommend Dealer
Yes

Other Employees Tagged: Brad Knudson , Adam Heder, Jim Seiler, Scott Vick

January 23, 2024

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Everyone there was really nice! I needed my heated seat repaired, and this were very efficient, although it was pricier than I anticipated. That’s just what you get when you go to a More

by JULIAMIXON9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Seiler

January 23, 2024

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Staff was friendly and helpful. I received a thorough explanation of what service was performed. Everyone was friendly and helpful. More

by sroverud
Service Price Transparency
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Recommend Dealer
Yes

January 21, 2024

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I felt slighted because I saw and heard them offer other customers a coupon for a free car wash and all they told me was that they were not doing car washes today. I was under the impression that they wer More

by SANDYSNYDER2
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Brad Knudson , Adam Heder, Jim Seiler, Scott Vick

Feb 19, 2024

Luther Burnsville Volkswagen responded

We're sorry to hear that you advisor forgot to provide you with a car wash coupon. You are correct, we do discontinue using the carwash at certain temperatures. Please feel free to stop by any time and ask for Brad or Scott and they can get your car through the wash!

January 21, 2024

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Great service, very good communication, and very quick. They also text updates so you are never left wondering when your car will be done More

by ERIKBREKKE33
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Recommend Dealer
Yes

Other Employees Tagged: Brad Knudson , Adam Heder, Jim Seiler, Scott Vick

January 20, 2024

Dealership Rating
Employee Rating

Wonderful service, trustworthy, They kept me informed throughout the whole procedure. I have bought 5 vehicles over the years and never had any issues with t he service department or vehicles. More

by sherri.ljohnson01
Service Price Transparency
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Recommend Dealer
Yes

January 20, 2024

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Service was fast and workers were very pleasant. No waiting to get in either. Price seemed reasonable too because they also checked tires, brake pads, etc, and a recall. More

by DJMOEDING
Service Price Transparency
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Recommend Dealer
Yes

January 19, 2024

Dealership Rating
Employee Rating

The staff are always helpful, approachable and efficient. I also find it easy to get help with an issue day off. Most appreciated when something needs immediate attention. More

by Steve S
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brad Knudson, Jeff Rivers

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