Suzanne started her career at Helms Bros. in 1982 as a receptionist/biller and over the last 30 years has held many position in the dealership. She has been the General Manager since graduating NADA GM training in 2000. "My passion for the industry has led to an amazing career and an attitude that I impart on all my team members. I am grateful for the opportunity to accommodate the automotive needs for so many clients and continually strive to exceed their expectations always." Suzanne's other interests are health, fitness, reading and anything that pertains to self -improvement. She resides on Long Island with her husband and twin daughters.
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Write a Review119 Reviews of Suzanne Cochrane
March 31, 2021
Suzanne and John Paul delivered extraordinary results They were attentive and extremely patient with my many questions. They truly made me feel like a valued customer and I will recommend them to my fri They were attentive and extremely patient with my many questions. They truly made me feel like a valued customer and I will recommend them to my friends and family More
Other Employees Tagged: Michael Altamura, Jennifer Lang , John Paul
March 29, 2021
My experience was A+. Suzanne Cochrane was amazing. She My experience was A+. Suzanne Cochrane was amazing. She was able to find and secure the exact vehicle I wanted and had it ready in 4 days. She mad My experience was A+. Suzanne Cochrane was amazing. She was able to find and secure the exact vehicle I wanted and had it ready in 4 days. She made the entire process seamless and painless. This is what a top-level customer service feels like. Going to pick up my vehicle, I meet Michael Nekava. He made me feel like a VIP. From the moment I came through the doors and left with my vehicle, He was right there with mew to ensure that I felt valued. I will definitely recommend this dealership to everyone. More
Other Employees Tagged: Michael Nekava, Giacomo Liparoto, Jason Valentine, Dennis Kwong
March 20, 2021
Anthony Ferraro could not have been nicer or more knowledgeable. A pleasure to do business with this group. I would recommend them to my firends and family. knowledgeable. A pleasure to do business with this group. I would recommend them to my firends and family. More
Other Employees Tagged: Giacomo Liparoto , Anthony , Ferraro
February 22, 2021
The staff at Helms has always treated us like family. For over 10 years Michael has always been attentive and professional. Would never think of going elsewhere. over 10 years Michael has always been attentive and professional. Would never think of going elsewhere. More
Other Employees Tagged: Jennifer Lang, Michael Nekava
February 19, 2021
As usual, Jason was super helpful in all respects, start to finish. We have been working with him and Helms for many, many years now (over 3 decades going back to my parents), and you always come through wi to finish. We have been working with him and Helms for many, many years now (over 3 decades going back to my parents), and you always come through with something that is both appropriate and works within our budget. I would be remiss if I didn't also give a shout-out to Kevin and Suzanne, who were both instrumental in our latest lease, in particular and made us truly feel like we were part of the bigger family. Helms is very lucky to have someone like Jason working for them - I trust that this is both well known and appreciated, in every respect. Thank you again for the above-and-beyond effort(s) and the satisfaction of knowing that our business is also appreciated and we were treated right. More
Other Employees Tagged: Jason Chen, Jennifer Lang , Kevin
February 13, 2021
Absolutely Amazing considerate patient responsible understanding listening advising knowledgeable friendly safe sincere honest impeccable service reasonable easygoing hassle free honorable gracious sp understanding listening advising knowledgeable friendly safe sincere honest impeccable service reasonable easygoing hassle free honorable gracious spotless flawless reputable no brainer! More
Other Employees Tagged: Jennifer Lang, Michael Nekava, Naomi Sam
December 03, 2020
This was my second Mercedes Benz purchased from Helms Bros. The process was fast and easy, the staff was pleasant, knowledgeable and professional. Thank you Bros. The process was fast and easy, the staff was pleasant, knowledgeable and professional. Thank you More
Other Employees Tagged: Dennis Kwong
October 29, 2020
Outstanding treatment as always. They went above and beyond and were patient with us through our purchase decision. I would highly recommend this dealership and especially Andrea and Sue. beyond and were patient with us through our purchase decision. I would highly recommend this dealership and especially Andrea and Sue. More
Other Employees Tagged: Andrea Kass, Dennis Kwong
August 27, 2020
The customer service is remarkable! Everyone we met went out of their way to provide an enjoyable experience while purchasing and servicing our car. I would highly recommend Helms Bros. Extraordinary custo out of their way to provide an enjoyable experience while purchasing and servicing our car. I would highly recommend Helms Bros. Extraordinary customer relations! More
Other Employees Tagged: Giacomo Liparoto, Dennis Kwong , Antony Toro
August 21, 2020
The entire staff were excellent. They treated my wife and I with the utmost respect and answered all of our questions. Bob and Theresa Lombardo. I with the utmost respect and answered all of our questions. Bob and Theresa Lombardo. More
Other Employees Tagged: Dennis Chang and Jason Gopi
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