Suzanne Cochrane
Suzanne Cochrane at Helms Bros., Inc.

Suzanne Cochrane | Page 5

General Manager

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

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4.8
119 Reviews

Suzanne started her career at Helms Bros. in 1982 as a receptionist/biller and over the last 30 years has held many position in the dealership. She has been the General Manager since graduating NADA GM training in 2000. "My passion for the industry has led to an amazing career and an attitude that I impart on all my team members. I am grateful for the opportunity to accommodate the automotive needs for so many clients and continually strive to exceed their expectations always." Suzanne's other interests are health, fitness, reading and anything that pertains to self -improvement. She resides on Long Island with her husband and twin daughters.

4.8

119 Reviews

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119 Reviews of Suzanne Cochrane

January 22, 2022

Dealership Rating
Employee Rating

This dealership has extraordinary service and has a keen and careful attention to the customers needs. What a wonderful experience! More

by JOANNES27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again the future!

January 14, 2022

Dealership Rating
Employee Rating

Helms brothers team are the best !!!!!From customer Helms brothers team are the best !!!!! From customer service to sales Mr Jeff did an outstanding job, along with the business manager.. More

by PUNDITSHIVA3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again the future!

January 04, 2022

Dealership Rating
Employee Rating

Very pleased with service from Helm Bros Mercedes dealer. Pleasant attitude and fast respond for any questions More

by MISHA.RADULOVIC
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto

Jan 05, 2022

Helms Bros., Inc. responded

Misha - thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

September 08, 2021

Dealership Rating
Employee Rating

Great Dealer. Been going here for over 20 years. Always trying to make their customers happy. I highly recommend. Debbie Chung is the person to go to. More

by LEE36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate the 20 plus years of loyalty and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

August 20, 2021

Dealership Rating
Employee Rating

Suzanne Cochran’s and Jeff Stampler are both terrific in every way. They are very smart,pleasant to deal with and know everything about Mercedes. Auto sales are a tough business but they seem capable of dea More

by ALLAN.CRAMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Helms Bros., Inc. responded

Allan - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

July 09, 2021

Dealership Rating
Employee Rating

I have owned 5 Mercedes prior and the last two were acquired from this dealership! The experience was wonderful from beginning to end. The service is excellent - so accommodating and stress-free. I wou More

by RHONDAMEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Helms Bros., Inc. responded

Rhonda - thank you so much for your wonderful review! We appreciate the recommendation and look forward to working with you again at Helms Bros. Mercedes-Benz

May 16, 2021

Dealership Rating
Employee Rating

Helms Bros provided Excellent service. Efficient and friendly. They made getting a new car a pleasant experience. I would definitely recommend them to friends and family. More

by DEBORAHPIAZZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review our dealership! We appreciate the recommendation and look forward to working with you again in the future!

April 26, 2021

Dealership Rating
Employee Rating

The dealership is well organized and Dominique Smith, my sales person provided me a great experience and answered all my questions regarding the Mercedes brand. Such a great experience and also sending a sp More

by LAURAMARINO7255
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Smith, Dominique

Apr 28, 2021

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review our dealership. We appreciate the recommendation and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

April 15, 2021

Dealership Rating
Employee Rating

Known to them for years price were very competitive in Parts Department. Did a lease and was disappointed in the way it was handled. They say and promise things up front and never delivered. Lied. More

by DPETERKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Baade, Rich Grein, Andy Lin, Paul Brzozowski , Dave Jenning- Excellent worker

Apr 19, 2021

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 877-699-8519

April 07, 2021

Dealership Rating
Employee Rating

Excellent customer service. Mike Nekava and GM Suzanne Cochrane teamed up to make my purchase as painless as possible. Even when there was a setback at the factory, they did their best to keep me informe More

by DPPRATT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Michael Nekava

Apr 09, 2021

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and hope to see you again soon!

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