Susie Scadden | Page 7

Excellent customer service! Charles was so patient and worked with me the several hours I was there trying to decide. He showed me many trucks until we got the one I wanted. All Charles was so patient and worked with me the several hours I was there trying to decide. He showed me many trucks until we got the one I wanted. All of the employees were very friendly. More

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Making it Happen I went in to the dealership McKaig Chevrolet and Buick.I was welcomed upon arrival offered something to drink. Sabrina Preiss is an awesome hard worki I went in to the dealership McKaig Chevrolet and Buick.I was welcomed upon arrival offered something to drink. Sabrina Preiss is an awesome hard working lady. While she was helping me with my vehicle purchase she was also completing or working on others as well, still making me feel important while waiting. Jeriamy Schumacher is also an awesome hard working guy. He is the man behind the scene making the numbers work in your favor. He did make his presence known to me a few times as well making me feel important and more relaxed for the outcome. Susie Scadden also another hard working lady behind the scene made me feel welcomed. My experience was awesome at McKaig Chevrolet and Buick. I did not think that I would drive away in a NEW CAR, THANKS TO Sabrina, Jeriamy, and Susie they are "Making it Happen " Go see them for your Vehicle purchase!!! They could make it happen for you!! More

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Friendly visit and good working relation ship with me. From first contact, everyone was professional in every way and manner. I like the solutions approach, much different than dealers with SALESPERSON. From first contact, everyone was professional in every way and manner. I like the solutions approach, much different than dealers with SALESPERSON. I also liked the free oil change for life aspect since I have been using synthetic lubricants for 15 years. Have never had an engine failure due to this type oil. Anyway, I appreciate the face Jason Leek is a veteran and has only good things to report about the owners and operators of the facility. Service was fairly quick with the purchase and we look forward to a good relationship with the dealership. More

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Top of the line dealership Best place I've been,treated like a queen,with the red carpet treatment,the staff was excellent.Sabrina Priess ,she is a awesome lady !Mckaig Chevro Best place I've been,treated like a queen,with the red carpet treatment,the staff was excellent.Sabrina Priess ,she is a awesome lady !Mckaig Chevrolet is great, I will be telling everyone about you.thank you.on the sales of my Sonic Chevrolet. Wilma Lambert More

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No ethics We were searching for a new vehicle and we went through the Team National Dealer Mall to find a Dealership. We made an appointment two days prior with We were searching for a new vehicle and we went through the Team National Dealer Mall to find a Dealership. We made an appointment two days prior with the correct contact for buying through Team National and when we got there they gave us a different salesman but that he knew the process for the TN deal. Our experience with McKaig in Gladewater, TX started out great and we thought we were taken care of till a week later. McKaig called and told us to bring the car back because the deal was not final and that the contract was not valid. They informed us that WE had to call GMC Financial to finalize the contract and that they weren’t going to pay off the trade-in. (motorcycle) At this time we were informed that NO we didn’t get the Team National discount or the Veteran discount. We were told that we received the 20% discount that everyone receives walking through their door. When we signed the papers at the dealership we were told we were getting the TN, the Vet, and the 20% discount. When we received the call from McKaig we were told NO we were not given the TN or the Vet discount because McKaig doesn’t do all three it is what McKaig chooses in the end. The next day we were on the way to take the car back and retrieve our motorcycle (the trade-in) only to be informed that they didn’t know where our bike was and that the owner refused to speak with us. My husband did continue to the dealership and a salesman came out to Donny and informed him that the Dealership would try and locate the motorcycle and make this right. From this point forward NO ONE at McKaig would take our calls or return messages and at this time Harley Davidson was still asking where the payoff of the bike was!!! We have informed the BBB of their ethics problem and also have starting working with an attorney on this matter. We will be informing the very large membership of Team National not to waste their time with McKaig Chevrolet Buick! More

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Great place to buy a car! First of all, my wife and I had a five star 100% experience with McKaig, even before we bought a car from them. My wife was on her way to Dallas and I First of all, my wife and I had a five star 100% experience with McKaig, even before we bought a car from them. My wife was on her way to Dallas and I was out of town. Just before she reached Gladewater, her instrument panel went out in her non-GM car. She pulled into McKaig and was greeted by the service manager Shannon. He assured her it was no problem looking at her issue and was able to correct it! He shook her hand and said no charge. I was so appreciative that they took care of her when she was in such need. Last week we tried to repay the favor. I visited McKaig and wash able to work out a competitive deal. They worked very hard on getting me the car I wanted. I can't say enough about the staff. Sabrina was awesome and I think she was excited as I was when we found my car! Kent, Mike and Jeriamy was great as well. If you want a no pressure, pleasant car buying experience, give McKaig a chance. More

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Awesome This makes the third vehicle I've bought here the experience was great Adrian was a lot of help, will be doing business here again This makes the third vehicle I've bought here the experience was great Adrian was a lot of help, will be doing business here again More

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" The Crummy Credit Report That Could "........ 👻👻👻 My Mother and I were really needing a second car. I nvr thought of McKaig. They showed up in a search and I called to check on a used model I'd liked My Mother and I were really needing a second car. I nvr thought of McKaig. They showed up in a search and I called to check on a used model I'd liked somewhere else. So, as it would work --- so much better for us. These folks make you feel like you matter . They don't run from a bad credit rap. They offer ways ,( options sounds better, but I am a realist. ), to get the keys in your hand. !!! I was So Impressed and thrilled to be in a late model care w/ less than 16000 miles. 🙈 Immaculate & still smells new !! And, they don't sell you something that you can't afford in order to " fatten their purse, or wallets as it may..". Thank You Charles, Sabrina, and Susie!!!! I'm still driving "high" into the fall- it's bout time for an oil change, guys !!! Thank You James & Rosa Lee. Henderson, More

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Very Surprise McKaig Dealership has Terrific staff. Very attentive, caring & just all around Good People. An Easy & stress free experience. We will be Lifetime McKaig Dealership has Terrific staff. Very attentive, caring & just all around Good People. An Easy & stress free experience. We will be Lifetime Customers with them. More

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Excellent service! McKaig Chevrolet and Adrian Cortes, top notch group! Very thorough on explanations and great price! Highly recommend buying from them! Looking for McKaig Chevrolet and Adrian Cortes, top notch group! Very thorough on explanations and great price! Highly recommend buying from them! Looking for a ride? Let them fix you up! More

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