Susie Scadden
Susie Scadden at Bill Dickason Chevrolet Buick

Susie Scadden | Page 6

COO

Bill Dickason Chevrolet Buick

1110 E Broadway Ave
Gladewater, TX 75647

Contact Me
4.2
104 Reviews

Susie has been with us since 2006, who calls Hallsville, TX her hometown. Susie has been married to her husband for 31 years, and together they have a 26 year old son. As a family, they enjoy competing in RC Racing and going to NASCAR events all over the country. Susie loves to read, and loves animals even more (especially cats)! Her favorite vehicle is the Chevy Equinox because it's not too big & it's not too small! Susie is multi-talented and is willing to go beyond the call of duty. Her creative problem solving approach and winning attitude, coupled with her outstanding customer service, make her an invaluable asset to our company. In addition to her Chief Financial Officer duties, she also handles all of our MIS systems, technology issues and "Continuous Improvement" programs to help us provide better solutions!

Dealership Experience

21 yrs, 8 mos

Industry Experience

21 yrs, 8 mos

Languages Spoken

English English

4.2

104 Reviews

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104 Reviews of Susie Scadden

June 09, 2018

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Employee Rating

Good experience in buying a new Vehicle They went out of there way to get the vehicle I wanted. I would recommend if somebody is looking for a new or used vehicle or need service done on you More

by blr111460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Smith

Jun 09, 2018

Bill Dickason Chevrolet Buick responded

Thank you for your recommendation as that is the highest compliment you can pay us. Thats what we try to do ....... take care of our guests! Dennis and our other non-commissioned Solution Specialists specialize in helping folks find the nicer, newer car of their dreams and it doesn't matter to them what you buy ..... so they never try to push or sell anything other than what is in your best interest. Thank you for your business, for writing a review about your McKaig experience and accolades for Susie and Dennis. We look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer For the People team at McKAIG Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

May 08, 2018

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no pressure sales adrian showed me several cars new and used. we drove a few and he showed me all the features. never once did he try to sell me a car, he listened to m More

by patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Cortes , Brandon McCloskey, Freddie Tomlinson

May 12, 2018

Bill Dickason Chevrolet Buick responded

Our mission is to give you a car buying experience unlike any other and we appreciate your letting us know ... mission accomplished! Adrian, as well as our other Solution Specialists, is non-commissioned so he makes the same thing regardless of what you decide to buy. This means they have no financial incentive to do anything other than help you decide what best fits your needs and desires. His job is to provide great service while helping you find the perfect car, truck or SUV for you! Adrian is always at or among the top of his peers in the state of Texas if you want to search reviews of Texas Chevy Dealers and/or Texas Buick Dealers on www.dealerrater.com. Thank you again, Your East Texas Chevy Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

March 29, 2018

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Great people The sales staff at McKaig made it a pleasure to purchase a vehicle. They were very helpful from start to finish. I would highly recommend McKaig Chev More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Phillips

Aug 19, 2018

Bill Dickason Chevrolet Buick responded

We love to hear "Great people" used when describing their McKaig experience! We agree we have great people that truly want to help everyone who comes into McKaig Chevrolet Buick. Charles does a great job as a non-commissioned Solution Specialist and Susie is the very best at processes to take care of our guests! We look forward to serving you and yours in the future! Sincerely, Your East Texas Chevy Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

March 23, 2018

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No fear car buying Adrian went above and beyond trying to get me in an affordable new car credit not so good. He made the whole experience pleasant got me a great inter More

by Sharon B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Cortes

Aug 19, 2018

Bill Dickason Chevrolet Buick responded

"No fear car buying" is what we pledge in our Buyer's Bill of Rights. We appreciate your business and especially for taking the time to write a review to tell others about your McKaig experience. Adrian is great and you had a great team working for you in Susie and Adrian. "We believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it." We appreciate your recommendation and look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Chevy Dealer "For The people" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

March 21, 2018

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Impressed He was very knowledgable and answered my questions when asked. Very honest the process was very fast and fun 😊 I drove from Longview to see Adrian b More

by TORRIEE1
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Cortes , Jeriamy Schumacher, Freddie Tomlinson

Aug 19, 2018

Bill Dickason Chevrolet Buick responded

More and more folks are getting "impressed" by their McKaig experience in Gladewater. Adrian is great and always works for you to help you decide what you want to buy as he has no financial incentive to try to push or sell you (or anyone else) anything other than what is best for you! All of our non-commissioned Solution Specialists make the same thing regardless of what you buy so you never have to worry about them trying to solve their problem instead of yours. Thank you for your business and for taking the time to write a review about your McKaig experience and the accolades to Adrian, Jeriamy, Freddie and Susie as they all work together to take great care of our guests. Thank you, Your East Texas Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas PS Check out how we rank among Texas Chevy Dealers. Most of our guests are not really surprised although some are shocked how we rank among the best in Texas. https://www.dealerrater.com/directory/Texas/Chevrolet/

March 21, 2018

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Wonderful Experience I purchased a vehicle from Adrian a couple months back. When my friend came to me needing a new vehicle, I immediately recommended Adrian. She didn' More

by Kristi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Cortes , Mark Abernathy, Jeriamy Schumacher, Freddie Tomlinson

Aug 19, 2018

Bill Dickason Chevrolet Buick responded

Kristi, We love to hear "Wonderful experience" when someone describes their McKaig experience. The only thing we like better than referrals from great customers/guests are great repeat customers/guests who continue to make the drive to McKaig in Gladewater. We want to make customers for life and not just a transaction. We believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as they wish to own it! Thank you for your business and for taking the time to write a review and to let others know how great the McKaig team (Adrian, Jeriamy, Freddie & Susie) is in helping our guests. We appreciate you. Sincerely, Your East Texas Dealer FOR The People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

March 17, 2018

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Greatest dealership ever! McKaig is really an outstanding dealership. They were very friendly, personable and very professional. I can honestly say they really are, a dealershi More

by Gsmith
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Leek, Jeriamy Schumacher, Summur Villareal

Aug 19, 2018

Bill Dickason Chevrolet Buick responded

How we love to hear "greatest dealership ever" when someone describes their McKaig experience. That is what we are about at McKaig as we want change the car buying experience in East Texas. We appreciate your business and especially for taking the time to let others know that we really are different. You covered just about everyone involved from Summur in our Guest Concierge Services, Jason, a non-commissioned Solution Specialist to Jeriamy, a Business and Finance solutions solutions manager to Susie who make the whole dealership customer friendly. Thank you for the opportunity as we believe everyone deserves a nicer, newer car that is safe, reliable and fun to drive for as long as you wish to own it. We are "for the people" at McKaig. Sincerely, Your East Texas Chevy and Buick Dealer "For the people" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

March 16, 2018

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Adrian Cortes Adrian was very helpful, and friendly, he didn’t pressure us to buy a car, I would recommend him and this dealership to anyone looking for a vehicle More

by Kiegan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Cortes

Aug 20, 2018

Bill Dickason Chevrolet Buick responded

We thank you for your business and especially for your recommendation for others to give us a try. One of our Buyer's Bill of Rights is no pressure or no bullies in the showroom and we take that very seriously! You had two of the best helping you between Adrian and Susie and we look forward to helping you and yours again in the future. Sincerely, Your East Texas Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

March 07, 2018

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Easy Process I found my perfect truck and the assistance from start to finish exceeded my expectations. Alisa, Jason, Jeriamy, and Susie were all so easy to work w More

by Jessica K
Recommend Dealer
Yes

Other Employees Tagged: Alisa Cerney, Jason Leek, Jeriamy Schumacher

Aug 20, 2018

Bill Dickason Chevrolet Buick responded

We love to hear "Easy Process" used when describing the McKaig experience. We are also happy you gave us the opportunity to help find you your perfect truck as we specialize in helping folks "Find It For Me" and do this for people all over East Texas and beyond. We believe everyone deserves to drive a nicer, newer car (or truck) that is safe, reliable and fun to drive for as long as they wish to own it. We look forward to helping you as well as your family and friends in the future. Sincerely, Your East Texas Car Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, TX 75647 The Antique Capital of East Texas

March 03, 2018

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One Happy Customer!! Adrian and the Mckaig Team are the BEST! i went in looking for my first car in my own name and didn’t expect to be able to get anything super fancy.. More

by Kodiannkodak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Cortes , Jeriamy Schumacher

Mar 04, 2018

Bill Dickason Chevrolet Buick responded

We are very happy that you are happy! We specialize in helping new car buyers find, qualify for and own the car of their dreams. We appreciate you taking the time to write a review and recognizing Adrian, Jeriamy and Susie as they work hard to ensure our McKaig experience is unequaled in East Texas! We thank you for your business and look forward to helping you, as well as your family and friends, in the future. Sincerely, McKaig Chevrolet Buick - A Dealer "For the People"(R) Gladewater, Texas The Antique Capital of East Texas

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