Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 76

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

July 20, 2018

Dealership Rating
Employee Rating

Hard worker Susana works her heels off for the customer. She is tough and straight forward. She will argue with management for the price she quotes you. She is aw More

by Susana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hello, thank you so much for this awesome review of our team member Susanna and our dealership. We really appreciate it!

July 20, 2018

Dealership Rating
Employee Rating

Awesome Customer Service Susanna was assume. She worked hard to get us the price we wanted and we e are able to get our daughter her first car. Recommend this dealership. E More

by Jksatti01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hi, thanks so much for this great review and for recommending us to others!

July 19, 2018

Dealership Rating
Employee Rating

Don't quite like the attitude. Requested a quote over the internet. Susanna responded very quickly. The price is very competitive. (I guess i have to give her credit for that) Howev More

by Ben
Recommend Dealer
No
Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hello! I'm sorry to hear you had a negative experience and I'd personally like to work to resolve this and apologize for any inconvenience. Please contact me at a time that's best for you at the following number/email. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

July 18, 2018

Dealership Rating
Employee Rating

Amazing and very quick! This review is for Susanna Yim. After car shopping and not getting much help elsewhere I decided to call Norm Reeves and Susana answered it was la More

by roxanavaladez51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Villarreal

Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hi, thank you so much for taking the time to tell us about your amazing experience with our team member, Susanna. We are so happy she could help you get the car and deal you needed!

July 18, 2018

Dealership Rating
Employee Rating

Thank you Susanna yim I shop around all dealer no one bit the price.i just got odyssey 2019 from norme Reeves Susanna Yim give me very good deal chiper then all dealer I More

by Kevintran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hi, thanks so much for letting us know about your wonderful experience with our team--we really appreciate it!

July 15, 2018

Dealership Rating
Employee Rating

Susanna was very helpful and very accomadating. Very friendly and helped my family purchase a new car. Definitely recommend coming to her or this dealership More

by Chelseabecton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hi, thanks so much for taking the time to tell us about your awesome experience with our team member--we really appreciate it!

July 12, 2018

Dealership Rating
Employee Rating

Internet Sales is the way to go. No high pressure sales. The price was up front with no hidden cost. Excellent service. Great job Susanna and Jeff More

by beachsunset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Aoki

Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hi, we are so happy to hear about your great experience!

July 11, 2018

Dealership Rating
Employee Rating

My experience was awesome because Susana took care of me Susana provided an excellent service from beginning to end and made sure that we were fully satisfied. We were not pressured whatsoever during our sta More

by Bambino4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hi, we are so happy to hear about the excellent service you received from our team members!

July 04, 2018

Dealership Rating
Employee Rating

Thanks Susanna. Really good pricing moves you through fast doesn't waste time . Courteous too . Family has bought several cars from Susanna . Highly recomme More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hi Jack, thank you so much for this great review and for recommending us to others--we really appreciate it!

July 02, 2018

Dealership Rating
Employee Rating

Professional Susanna Susanna is professional. I have found her to be efficient, accurate, honest. Susanna did a very good job helping me getting my new accord , I will h More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Winn Chew

Jul 30, 2018

Norm Reeves Honda Superstore Cerritos responded

Hi, thank you very much for this awesome review and for recommending us to others--we really appreciate it!

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