Susana Fernandez

Susana was super helpful all through the process. She kept me abreast of all the information I needed for a smooth purchase. She kept me abreast of all the information I needed for a smooth purchase. More

by MARISP65 Verified Customer Verified Customer

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Very courteous, knowledgeable and professional. Very happy with the purchase of my vehicle. Great Job! Very happy with the purchase of my vehicle. Great Job! More

by sibelisvaldes Verified Customer Verified Customer

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Nice car and I love the window on the top I didnt think my car would come with one but I love it and my daughter loves looking through it when it's raining she always tells me to open it when it's raining my car would come with one but I love it and my daughter loves looking through it when it's raining she always tells me to open it when it's raining to look out. More

by merciaveronica56 Verified Customer Verified Customer

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The service manager was great. The service agent doing service assessment needed training in customer service . The service agent doing service assessment needed training in customer service . More

by ESPIEDP Verified Customer Verified Customer

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It is really an excelent work that you do and the service you give. Everybody are kind and so professional. you give. Everybody are kind and so professional. More

by Jorge Cordonet Verified Customer Verified Customer

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Great service and professional follow up with me which I feel happy and confortable. Thank you feel happy and confortable. Thank you More

by Juliana Verified Customer Verified Customer

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Dealership initially dropped the ball and delivered my vehicle without performing pre-delivery inspection (PDI). The next day when I found the BLANK PDI form in my glove box, I was not happy. I immediate vehicle without performing pre-delivery inspection (PDI). The next day when I found the BLANK PDI form in my glove box, I was not happy. I immediately called the dealership and left a message for my salesperson Susana. I will say that Susana, on her day off returned my call within an hour . I didn’t want to distrust her day off so we reconnected then next day when Susana returned to work. Susana was incredible. She arranged a loaner car, coordinated with service manager to have my PDI done at a time and convenience that worked for me and even had my car washed ! It’s nice to have worked with a Susana who didn’t ignore me after the sale and direct me to service department. Susana genuinely was concerned that my car didn’t have PDI done before delivery and made sure everything checked out ok!! Thank you Susana !! More

by CRAIGBLITZER Verified Customer Verified Customer

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I always buy my cars at the Honda dealership, and each experience has been nothing short of amazing. Susana Fernandez and Isaac consistently provide top-notch service, going above and beyond to make the b experience has been nothing short of amazing. Susana Fernandez and Isaac consistently provide top-notch service, going above and beyond to make the buying process smooth and stress-free. Their dedication, expertise, and genuine care make me feel valued every time. If you’re looking to buy a car, I highly recommend this dealership—Susana and Isaac truly make every visit exceptional! More

by Lidia Torres Verified Customer Verified Customer

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I have a completely blank pre-delivery inspection (PDI) form in my glove box along with rubber grommets that apparently were not installed as they should have been during the PDI. I have absolutely zero i form in my glove box along with rubber grommets that apparently were not installed as they should have been during the PDI. I have absolutely zero information / proof that PDI was performed other than dealership telling me “we can’t sell car without PDI”…. Then why is there a blank PDI form in my glovebox More

by CRAIGBLITZER Verified Customer Verified Customer

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Always a pleasure to do service here at Brickell Honda. Samuel and Orlando are the best. Samuel and Orlando are the best. More

by SUSANSSELIS Verified Customer Verified Customer

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