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Susan Roush

Overview Reviews (156) Inventory (178)

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Susan Roush

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Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8

156 Reviews

Overview Reviews (156) Inventory (178)

4.8

156 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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156 Reviews of Susan Roush

May 10, 2025

Dealership Rating

Employee Rating

They made an appointment for state inspection that was convenient for me. They started the work on time and completed everything in a timely manner. I was very pleased with the employees that waited on me convenient for me. They started the work on time and completed everything in a timely manner. I was very pleased with the employees that waited on me. More

by dennisblakley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 10, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 07, 2025

Dealership Rating

Employee Rating

We have done business with Spitzer and before that Murray ford for years and have never had a bad experience. The sales and service personnel have always treated use perfectly. We will always come back to th ford for years and have never had a bad experience. The sales and service personnel have always treated use perfectly. We will always come back to this dealership first for our vehicles. Thanks again More

by ruby_1450

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Scott Wineberg

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May 07, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

May 06, 2025

Dealership Rating

Employee Rating

Excellent service department. Very friendly and performed the service in a very timely manner. Thank you. Very friendly and performed the service in a very timely manner. Thank you. More

by jdcoudriet

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

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May 06, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

May 01, 2025

Dealership Rating

Employee Rating

The people at the dealership keep you informed on the status of your car and respond to you upon completion status of your car and respond to you upon completion More

by mtmakulbacki

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 01, 2025 -

Spitzer Ford Dubois, LLC responded

April 24, 2025

Dealership Rating

Employee Rating

A great place that keeps you informed about your car and are very quick to respond back with any information that is needed are very quick to respond back with any information that is needed More

by mtmakulbacki

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 24, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 22, 2025

Dealership Rating

Employee Rating

I had a recall that was keeping me from having headlights. They got me in quick and fixed my recall, which fixed my headlights. Super thankful. They did an awesome job. headlights. They got me in quick and fixed my recall, which fixed my headlights. Super thankful. They did an awesome job. More

by Cmmm92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

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Apr 22, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your feedback and review. We are delighted to hear your service experience with us was so pleasant and hassle-free. We look forward to the next opportunity to service your vehicle again.

April 21, 2025

Dealership Rating

Employee Rating

Excellent service, very professional. .. I'm very thankful to do business there.this is my 2nd new car I've bought there. .. I'm very thankful to do business there.this is my 2nd new car I've bought there. More

by GHSMFARN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Morgan Lingle, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan, Scott Wineberg

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Apr 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 19, 2025

Dealership Rating

Employee Rating

Appointment handled right on time. Very courteous and did everything well. Tech was well versed Very courteous and did everything well. Tech was well versed More

by Larry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 19, 2025 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

April 14, 2025

Dealership Rating

Employee Rating

Sales manager a oks Service people do a good job very helpful knowledge in there job helpful knowledge in there job More

by ANALYTICAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Crana Jr., Lauren Dietz

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Apr 14, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2025

Dealership Rating

Employee Rating

I was very impressed with the the friendly, courteous service from all I met! The Writer worked hard to give me date and time options and then they were ready for me on time! service from all I met! The Writer worked hard to give me date and time options and then they were ready for me on time! More

by Gary

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 06, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

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