Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC
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Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8
137 Reviews
4.8

137 Reviews

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137 Reviews of Susan Roush

March 11, 2025

Dealership Rating
Employee Rating

They had called and made the arrangements for the service work and scheduled it quickly. Work was completed fast and service was great More

by dandmhaag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr.

Mar 12, 2025

Spitzer Ford Dubois, LLC responded

We are very happy to hear Kenneth, Susan, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 10, 2025

Dealership Rating
Employee Rating

It was good except you never knowledge that I have premium care unless I tell you! More

by LOUPACHETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Lou, feel free to contact us at your convenience.

March 07, 2025

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Employee Rating

Got to the appointment early, Service dept said it would be an hour. They were done in 45 mins.. Nice. No drama, no excuses. More

by 30810x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr.

Mar 07, 2025

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us. We are happy to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels!

March 06, 2025

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Employee Rating

They worked me in even though I was running late for my appointment. Thanks for that effort. More

by LARRYLUMADUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Larry, and look forward to your next visit.

March 03, 2025

Dealership Rating
Employee Rating

Greeted upon arrival. Truck in bay on Time. Updated to status of oil change. Waiting area comfortable. More

by BKPILOT88
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

March 03, 2025

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Employee Rating

Friendly and courteous they fixed the issues and took time to do it right paying attention to detail More

by carrierowan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Mar 03, 2025

Spitzer Ford Dubois, LLC responded

Thank you, Carrie, for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 01, 2025

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Employee Rating

Jonathan is an absolute gem! His expertise truly shone through while fixing our vehicle, getting it back in tip-top shape with incredible skill and care. From the moment he start More

by jprasko
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr. , Jonathan

Mar 03, 2025

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Jonathan here at Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 27, 2025

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Employee Rating

The Ladies at the Service Desk were great. Got me in and out in no time. Took care of another issue I have been dealing with and got me scheduled for another appointment. They are the kind o More

by mwj.goodman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Feb 27, 2025

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 24, 2025

Dealership Rating
Employee Rating

Worked with me in a timely manner with GWC Warranty on trying to get the issues solved with getting my 2019 Ford F150 XLT fixed! Hopefully the services corrects itself moving forward. More

by greggresock1g
Recommend Dealer
Yes
Feb 24, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 22, 2025

Dealership Rating
Employee Rating

The people that work there, are very nice and kind, always answered all my questions. More

by Tbumbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Spitzer Ford Dubois, LLC responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

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