Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC
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Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8
100 Reviews
4.8

100 Reviews

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100 Reviews of Susan Roush

November 12, 2024

Dealership Rating
Employee Rating

Ashley is very customer focused, went above and beyond to accommodate our schedule, making sure parts were in stock and the staff could work on the truck within our time constraints. My son always bring his More

by Satisfied Customers
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan , Sorry! Haven’t met the technicians

November 10, 2024

Dealership Rating
Employee Rating

Spitzer Ford Dubious gave me excellent service and was completed timely on my last trip. More

by SSPRANKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 08, 2024

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Employee Rating

Helpful, appointment was on time, service clerk was freindly, good job on my truck, manager was very friendly More

by C Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 06, 2024

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Employee Rating

It was nice to come to my house to do a recall on my car the gentlemen who came was very nice and quick doing his job, the only complaint I would have is that they did not give me any paperwork on what they More

by PCURRY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

November 03, 2024

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Employee Rating

I highly recommend Spitzer ford Dubois for anyone who is looking to buy a car and or needs it worked on ! I have bought a car from them and they were great and they worked on my car and where beyond wonderf More

by leroybias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Nov 04, 2024

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

November 01, 2024

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Employee Rating

Very friendly and accommodating…. Quick and on time ….. very helpful and answered all my questions… More

by Cin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2024

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Employee Rating

First time customer. Prompt professional service. Scheduling was a breeze. I could not have asked for any more. More

by witherow706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 31, 2024

Dealership Rating
Employee Rating

Service was good mechanic was very friendly and explain everything he was doing and know what he was doing More

by MKESSLER59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 30, 2024

Dealership Rating
Employee Rating

They are Very helpful. Good service. I will continue to use them for their service More

by JILL.SIEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Spitzer Ford Dubois, LLC responded

Jill, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 30, 2024

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Employee Rating

Susan at the counter was amazing! She was so helpful! The technician was also very personable! It took a little while to figure out the problem with my car but everyone was nothing bu More

by loriwagner37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Spitzer Ford Dubois, LLC responded

Lori, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

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