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Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC
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Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8
151 Reviews
4.8

151 Reviews

Write a Review

151 Reviews of Susan Roush

April 22, 2025

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Employee Rating

I had a recall that was keeping me from having headlights. They got me in quick and fixed my recall, which fixed my headlights. Super thankful. They did an awesome job. More

by Cmmm92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

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Apr 22, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your feedback and review. We are delighted to hear your service experience with us was so pleasant and hassle-free. We look forward to the next opportunity to service your vehicle again.

April 21, 2025

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Employee Rating

Excellent service, very professional. .. I'm very thankful to do business there.this is my 2nd new car I've bought there. More

by GHSMFARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Morgan Lingle, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan, Scott Wineberg

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Apr 21, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 19, 2025

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Appointment handled right on time. Very courteous and did everything well. Tech was well versed More

by Larry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

April 14, 2025

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Employee Rating

Sales manager a oks Service people do a good job very helpful knowledge in there job More

by ANALYTICAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr., Lauren Dietz

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Apr 14, 2025

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2025

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Employee Rating

I was very impressed with the the friendly, courteous service from all I met! The Writer worked hard to give me date and time options and then they were ready for me on time! More

by Gary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 06, 2025

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They where on Time, explained everything to me clearly and got the work done quickly. More

by danrudy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 06, 2025

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Fantastic service department! They are on top of everything! They even left us pick up inside the garage because it was raining outside. More

by TTURNER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2025

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

March 25, 2025

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They were kind and courteous, work performed was done well...vehicle was repaired on time...very happy with the experience More

by randy.divins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Gary Gallaher , Wade Lobbestael

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Mar 25, 2025

Spitzer Ford Dubois, LLC responded

Randy, thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 25, 2025

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It was easy and convenient ,service was great! Everything explained in detail. Service was great!! More

by LEXLTHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your wonderful review! We are glad that our team was both helpful and informative. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

March 22, 2025

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Employee Rating

Everyone in service is awesome, and they always treat me well when my Jeep needs anything :) More

by gardenofivy31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr., Ashley O'Ryan , Isaac Gallaher

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Mar 24, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your Jeep's needs in any way possible. Take care!

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