Susan Rosales

It's always a pleasure to work with Susan. She keeps me informed as my service progresses and is very knowledgeable about what needs to be done and when it should be done, even with my car tha She keeps me informed as my service progresses and is very knowledgeable about what needs to be done and when it should be done, even with my car that Honda no longer has in production, the plug-in hybrid. After having an all electric (other brand), I needed something with more than 87 mile range and this plug-in hybrid is perfect. I haven't been to a gas station since last summer as it is all electric around town and I never saw a major increase in my electric bill. I hope Honda will consider making another plug-in hybrid before I need a new car!! More

by texaspepper46 Verified Customer Verified Customer

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Employee was very prompt, knowledgeable, helpful, attentive and overall very friendly and caring.Thank you Susan. Great job! attentive and overall very friendly and caring.Thank you Susan. Great job! More

by GVDOMINGUEZ Verified Customer Verified Customer

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Called for an appointment and they got me in the same day. My service advisor was terrific. day. My service advisor was terrific. More

by lvt1960 Verified Customer Verified Customer

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Exception service. Check in was timely, status check ups were communicated and they even took care of recall issue. Check in was timely, status check ups were communicated and they even took care of recall issue. More

by dkpompe Verified Customer Verified Customer

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Overall great service! Very focused service and attention. Knowledgeable sales and service team who are attentive and willing to provide highly satisfactory services. Very focused service and attention. Knowledgeable sales and service team who are attentive and willing to provide highly satisfactory services. More

by myrgab Verified Customer Verified Customer

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Excellent diagnosis, got my car up and running again. Susan kept me updated on the works being done. Susan kept me updated on the works being done. More

by MORALES0994 Verified Customer Verified Customer

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Thank you for helping and making the process simple, timely and efficient. much appreciated and very thankful. timely and efficient. much appreciated and very thankful. More

by Ram Verified Customer Verified Customer

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Honda has always taken care of there customers very well. Susan Rosalez at service department was very helpful with my vehicle and letting me know step by step what was going on. I was completely satisfied w Susan Rosalez at service department was very helpful with my vehicle and letting me know step by step what was going on. I was completely satisfied with my service. Thank You! More

by ROSALINDA.CASTELLANOS Verified Customer Verified Customer

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I took my vehicle for an oil change, but they were able to take care of two recalls at the same time. to take care of two recalls at the same time. More

by kragdi Verified Customer Verified Customer

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Great customer service. They kept me up to date on what was needed on my care and contacted me if anything additional was found. They kept me up to date on what was needed on my care and contacted me if anything additional was found. More

by SMONTELONGO26 Verified Customer Verified Customer

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