249 Reviews
Write a Review249 Reviews of Susan Rosales
December 31, 2024
The young lady that moved my car through the entire process was exceptional!! You must be very proud of her. My 1st visit to your dealership was as wonderful as my Passport. process was exceptional!! You must be very proud of her. My 1st visit to your dealership was as wonderful as my Passport. More
December 30, 2024
Very good service courtesy is perfect waiting time is aprópiate my car all ways gets an outside wash , thank you aprópiate my car all ways gets an outside wash , thank you More
Other Employees Tagged: Cecil Chapa, Maritza Cortina
December 18, 2024
I went in for an oil change and they also installed a new fuel pump as part of a recall in record time. Everyone there is great!! fuel pump as part of a recall in record time. Everyone there is great!! More
Other Employees Tagged: Monica Alvarado, Dana Botello, Cecil Chapa, Maritza Cortina, Miguel Granados, Anthony Hernandez
November 26, 2024
I took my vehicle for a tire replacement . Susan R was excellent and communicated well. I only wish that AllState didn’t provide a cheaper tire LandSail. I prefer to have the original Honda or Susan R was excellent and communicated well. I only wish that AllState didn’t provide a cheaper tire LandSail. I prefer to have the original Honda or the Iota so that all my tires are the same because I feel the difference. Also when I purchased my vehicle I was not informed of my free oil changes so I basically lost them. I purchased Jan 15 2024 and I’ve never received any free oil change because I was not aware. As mentioned previously customer service was excellent though. Thank you Susan More
November 22, 2024
I was taken care of promptly and kept updated throughout the entire time that my vehicle was being serviced. Services requested were explained thoroughly and performance of each service was done within the the entire time that my vehicle was being serviced. Services requested were explained thoroughly and performance of each service was done within the time frame given. I will continue to acquire services with Clark-Knapp Honda for as long as possible. More
Other Employees Tagged: Emmanuel Alarcon
November 22, 2024
Thank you for everything! Thank you for always accommodating our needs by leaving our keys at the front desk when we could not make it before 6:00 pm. Your service team took Thank you for always accommodating our needs by leaving our keys at the front desk when we could not make it before 6:00 pm. Your service team took great care of us. More