Susan Rosales
Susan Rosales at Clark-Knapp Honda

Susan Rosales

Advisor

Clark-Knapp Honda

PO Box 520
Mc Allen, TX 78505

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4.9
271 Reviews
4.9

271 Reviews

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271 Reviews of Susan Rosales

November 25, 2025

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Employee Rating

They worked in my rims under the insurance, and they didn’t do a tire pressure courtesy check. Service front desk staff is great. More

by melonman7
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Recommend Dealer
Yes

October 22, 2025

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Great job on maintenance oil change brake flush alignment very professional by Susan Rosalez would high recommend More

by ROBERTHEMP
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Recommend Dealer
Yes

August 26, 2025

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Service is always outstanding. Working with Susan is a joy and her ability to explain the issues to customers is above and beyond what other dealerships provide. More

by jo_ann_mitchell
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Recommend Dealer
Yes

August 24, 2025

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Very good manners and very friendly atmosphere and informative We spoke to the right person More

by JGUERRA4646
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Recommend Dealer
Yes

June 20, 2025

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Great service! ! The service was done well. Very honest service provide/consultant. Friendly and she knows her job. Makes her customers feel important! Can’t say th More

by Belinda Olivo
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Recommend Dealer
Yes

April 03, 2025

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Poor work performed, zero customer service, service advisor needs more training and how to speak with customers More

by VILLAMARTINA57
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Recommend Dealer
No

March 23, 2025

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I went in with the date that I had scheduled on the Honda app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a tex More

by emmoreno1218
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Recommend Dealer
Yes

March 09, 2025

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They said it would take about 2. 5 hours for the work to be finished. They called me exactly 2.5 hours. They were very accurate on the time needed. More

by sasalazar01
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Recommend Dealer
Yes

March 05, 2025

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Good and fast service was provided by this service department team. Keep up the good work. More

by ALEX427CI
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Recommend Dealer
Yes

March 03, 2025

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Appreciate it-friendly staff, got maintenance service same day i called to get an appointment. More

by CHRISTINECHIO66
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Recommend Dealer
Yes
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