Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Susan Moore

Overview Reviews (117) Inventory (919)

Contact Me

View All Employees

< View All Employees

Susan Moore

Refer Me

Susan Moore

Salesperson

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

Very personable,love the outdoors,sports and my family .

Contact Me

5.0

117 Reviews

Very personable,love the outdoors,sports and my family .

Overview Reviews (117) Inventory (919)

Dealership Experience

13 yrs, 1 mo

Industry Experience

13 yrs, 1 mo

Languages Spoken

English

5.0

117 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Susan Moore

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

117 Reviews of Susan Moore

October 28, 2024

Dealership Rating

Employee Rating

two thumps up ! ! great experience all around i will recommend them to everyone. top notch ! great experience all around i will recommend them to everyone. top notch More

by DAVID

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Oct 28, 2024 -

Duval Ford responded

Thanks David for the 5 star thumbs up to recognize Susan and the entire team at Duval Ford on Cassat Avenue.

September 03, 2024

Dealership Rating

Employee Rating

It was an excellent service start to finish. Would highly recommend Duval Ford for any car purchase. Would highly recommend Duval Ford for any car purchase. More

by andy.carter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Warren Hart, Tino Lebron

Report | Print

Sep 05, 2024 -

Duval Ford responded

Duval Ford is honored to earn your 5 stars andy.carter. Your recommendation for our sales and service teams is appreciated.

November 02, 2023

Dealership Rating

Employee Rating

Billy, Kyle, and Jermaine are a great team and a credit to the dealership. They pay attention to the customer. to the dealership. They pay attention to the customer. More

by Michael

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Oreilly, Jeff Raynor, Richard Tackett, Charlie Barriger, Hank Carr, Rafael Mejia , Sherrod Anderson, Rafael Delgado

Report | Print

Nov 03, 2023 -

Duval Ford responded

Duval Ford aims to always put the customer first. Thank you Michael for recognizing Billie, Kyle and Jermaine with 5 stars.

October 20, 2023

Dealership Rating

Employee Rating

I highly recommend Duval Ford. They listened to my concerns and requests when purchasing a used car. I left extremely happy and still very happy with my decision to get my used c They listened to my concerns and requests when purchasing a used car. I left extremely happy and still very happy with my decision to get my used car from DF. I recommend you give them a try. More

by K.H.

Sales Price Transparency

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Raynor, Rafael Mejia

Report | Print

Oct 20, 2023 -

Duval Ford responded

Duval Ford thanks you KH for the 5 star feedback. Enjoy your new ride.

October 06, 2023

Dealership Rating

Employee Rating

Great sales and service. Lots of smiling face and helpful people. Will continue to get our cars from Duval Ford. Lots of smiling face and helpful people. Will continue to get our cars from Duval Ford. More

by daniellepooler2010

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Oct 09, 2023 -

Duval Ford responded

Duval Ford thanks you for providing the 5 star feedback daniellepooler2010. We appreciate your continued business in sales and service.

October 01, 2023

Dealership Rating

Employee Rating

This is my fifth vehicle I’ve bought form this dealership and as always I’m so happy to return to some of the most helpful and knowledgeable staff thank you to Susan Moore for helping us one again we are ver and as always I’m so happy to return to some of the most helpful and knowledgeable staff thank you to Susan Moore for helping us one again we are very thankful. Yours truly Robert Kendrick More

by Kendricktimjan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miss Rose

Report | Print

Oct 03, 2023 -

Duval Ford responded

Thanks Robert for your loyalty and continued business with Duval Ford. Susan and the entire sales team work diligently every day to earn your 5 stars.

September 11, 2023

Dealership Rating

Employee Rating

Duval Ford and everyone involved in my 23’ Raptor purchase were absolutely wonderful. I’d recommend anyone to give them a try. purchase were absolutely wonderful. I’d recommend anyone to give them a try. More

by MattyBoy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Sep 11, 2023 -

Duval Ford responded

Congrats Mattyboy on your new 2023 Ford Raptor, know you will enjoy that ride. Thanks for sharing your 5 star experience with Duval Ford.

August 27, 2023

Dealership Rating

Employee Rating

I don’t need 15 words to say how great everyone was but I’ll try I’ll try More

by Mlivingston5413

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Aug 28, 2023 -

Duval Ford responded

Duval Ford completely agrees Mlivingston5413. Our team works diligently every day to earn your 5 star rating.

August 12, 2023

Dealership Rating

Employee Rating

Great dealership very nice and courteous staff I really appreciate Cole ARD for how helpful he was appreciate Cole ARD for how helpful he was More

by TERRANCE WADE

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: COLE ARD

Report | Print

Aug 14, 2023 -

Duval Ford responded

Thank you Terrance for sharing your recent 5 star car buying experience with Cole and Duval Ford.

July 05, 2023

Dealership Rating

Employee Rating

I have purchased several trucks from Duval and always have them serviced there. From purchase thru service they are excellent. Highly recommend Duval Ford and staff. have them serviced there. From purchase thru service they are excellent. Highly recommend Duval Ford and staff. More

by richard

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Negron , Rafael Delgado

Report | Print

Jul 10, 2023 -

Duval Ford responded

Duval Ford thanks you Richard for sharing your 5 star review with our sales and service teams.

Dealership Inventory (919 Vehicles)

2023 Chevrolet Silverado 1500 | used

$41,499

2023 Chevrolet Silverado 1500

used

Summit White exterior

Automatic

Four-wheel Drive

$41,499

View Vehicle Details

View Details

2024 Ford Maverick | new

$39,050

2024 Ford Maverick

new

Terrain exterior

Automatic

All-wheel Drive

$39,050

View Vehicle Details

View Details

2024 Ford Bronco | new

$53,171

2024 Ford Bronco

new

Carbonized Gray Metallic exterior

Automatic

Four-wheel Drive

$53,171

View Vehicle Details

View Details

2024 Ford F-150 | new

$59,194

2024 Ford F-150

new

Avalanche Gray exterior

Automatic

Four-wheel Drive

$59,194

View Vehicle Details

View Details

2024 Ford F-150 | new

$45,230

2024 Ford F-150

new

Atlas Blue Metallic exterior

Automatic

Rear-wheel Drive

$45,230

View Vehicle Details

View Details

2020 Ford Explorer | used

$20,999

2020 Ford Explorer

used

Black exterior

Automatic

Rear-wheel Drive

$20,999

View Vehicle Details

View Details

View All Inventory

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

Susan Moore

Salesperson

Duval Ford

117 Reviews of Susan Moore

Dealership Inventory (919 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.