Susan Moore

You drop your car off with a very polite person. Then it becomes automated. You get a text with a link to list a bunch of extra upsells. If you click on anything, you agree to the upsold service. Mi Then it becomes automated. You get a text with a link to list a bunch of extra upsells. If you click on anything, you agree to the upsold service. Minimal human interaction. Most places call you with additional recommendations and explanations and ACCURATE estimates. I was upsold on replacement struts, because I clicked on the link thinking it would give more information, nope, it authorized the repair. Low ball estimate on website ($648 for BOTH STRUTS), ended up being a lot more (Over $1200). And it wasn't done correctly... Less than a month after having the struts replaced, I heard this loud rumbling noise.I though it was a spare tire issue. It was the strut that they just replaced, the bolt had been stripped and was loose. The tire shop said Nucar clearly messed this up. I have contacted Nucar, and since its hard to get a human to talk to, I leave this review. I am willing to delete and/or update this review if they make things right. More

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I had the pleasure of working with Susan at this dealership, and her service was nothing short of extraordinary! She was incredibly friendly, knowledgeable, and took the time to explain everything i dealership, and her service was nothing short of extraordinary! She was incredibly friendly, knowledgeable, and took the time to explain everything in meticulous detail. Susan kept me constantly updated, ensuring a seamless and stress-free experience. I highly recommend her and this dealership for their outstanding client service! More

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From scheduling my service appointment, arriving to checking in, I found the procedure very easy. Susan Moore made the whole visit stress free and kept me well informed of the process being made on my checking in, I found the procedure very easy. Susan Moore made the whole visit stress free and kept me well informed of the process being made on my car. I would highly recommend their service department. More

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SUSAN MONROE HAS PLATINUM CUSTOMER SERVICE AND CARE . ABOVE AN BEYOND HER DUTIES Rayford Brock ABOVE AN BEYOND HER DUTIES Rayford Brock More

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Dan provided excellent service and kept in touch, his communication was very much appreciated. I would highly recommend him to family and friends when they visit Boch Honda, thank you Dan communication was very much appreciated. I would highly recommend him to family and friends when they visit Boch Honda, thank you Dan More

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Even though I live within 4 miles from a Honda dealership, I don’t mind driving 24 miles to have my Accord serviced at Boch Honda. DJ has always been honest in recommending what service is necessa dealership, I don’t mind driving 24 miles to have my Accord serviced at Boch Honda. DJ has always been honest in recommending what service is necessary and all their service technicians especially Nick can be trusted to perform the work right the first time. More

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I'm coming in this Dealership since 2007 ,They always have done best job for me. Highly recommend to anyone. have done best job for me. Highly recommend to anyone. More

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