Dealership Experience
9 yrs
Industry Experience
44 yrs, 5 mos
69 Reviews
Write a Review69 Reviews of Susan Mauldin
October 22, 2025
I sent my wife to have her oil change on our new 2025 Chevy Trax. I asked them to rotate and balance our tires and they gave my wife a hassle saying since it’s a brand new vehicle it doesn’t need it at 6 Chevy Trax. I asked them to rotate and balance our tires and they gave my wife a hassle saying since it’s a brand new vehicle it doesn’t need it at 6000 miles we wanted this done because of vibration in one of the tires after my wife calling me and putting me on the phone with the gentleman, they took it in consideration and did it. I find this very upsetting because I was at work and it disrupted me from my job just because it woman brings a vehicle in asking for service does not mean she needs to be questioned if a customer ask for something simple and part of the service in the first place it should be done the sale. Part of the vehicle was amazing but the service needs to be more attentive to customers. More
Other Employees Tagged: Zoya Allen, Chris Hutchison
October 20, 2025
Service is always great and very polite. They get it done in a timely manor. They get it done in a timely manor. More
Other Employees Tagged: Javon Lockridge, Brandon Mangus
October 18, 2025
They are always there for any problem. you.u may have and are efficient for getting things done. Always able to get an appointment quickly. you.u may have and are efficient for getting things done. Always able to get an appointment quickly. More
Other Employees Tagged: Zoya Allen
October 14, 2025
Matt provided a reasonable estimate and was ready for me when I arrived with my truck. He monitored its repairs and kept in close touch about the work as it progressed. He entire operation was professional when I arrived with my truck. He monitored its repairs and kept in close touch about the work as it progressed. He entire operation was professional and thorough. I highly recommend Mark Allen Chevrolet’s Service Department. More
Other Employees Tagged: Matt
October 13, 2025
The service department is the worst I've ever encountered, please do whatever you can to avoid it. encountered, please do whatever you can to avoid it. More
Other Employees Tagged: Aaron Nolen

