
Dealership Experience
13 yrs
Industry Experience
13 yrs
Languages Spoken
Arabic
21 Reviews
Write a Review21 Reviews of Susan Idais
February 17, 2025
Great service. I had a great experience at this Kia dealership! The staff was professional, helpful, and knowledgeable. The buying process was smooth, with no press I had a great experience at this Kia dealership! The staff was professional, helpful, and knowledgeable. The buying process was smooth, with no pressure. The service team was also excellent, providing quick and efficient maintenance. Highly recommend this dealership for anyone looking for a Kia! More
Other Employees Tagged: Cory Welch, Adam Haseeb
January 30, 2025
They have had my trade in and my check for $13, 500 for a month and have yet to close the account at Ally financial services. My credit rating is at risk month and have yet to close the account at Ally financial services. My credit rating is at risk More
Other Employees Tagged: Bailey Hendrick
January 18, 2025
Excellent customer service. Staff was helpful. Highly recommend. Quickly response. The process was quick and easy Staff was helpful. Highly recommend. Quickly response. The process was quick and easy More
Other Employees Tagged: Jerome Knight , Cody Frazier
October 30, 2024
I had such an amazing experience leasing my K5 from Kia of North Austin. I reached out to the store on their website and Meriah was super helpful in confirming the K5 I wanted was there before I drove the of North Austin. I reached out to the store on their website and Meriah was super helpful in confirming the K5 I wanted was there before I drove there Adam was so nice and answered all of my questions, financing was a breeze and I absolutely love all the cool features my new K5 has. I will be sending all my family and friends to Kia of North Austin and without a doubt would recommend them to anyone looking for their next vehicle! More
Other Employees Tagged: Meriah Teran, Cory Welch, Adam Haseeb
July 24, 2024
The? Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that w Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that would cost me quite a little bit of money to repair but I guess it's better that is repaired than breaking down on the road. This is. The sixth year i've had this car in the spent unremarkable in repairs till now. More
Other Employees Tagged: Wills Philyaw
June 28, 2024
I normally am wary about buying vehicles, but Hannah and the team at Kia of North Austin did an amazing job! She was patient with me, answered all my questions, and was definitely not like the typical sale the team at Kia of North Austin did an amazing job! She was patient with me, answered all my questions, and was definitely not like the typical salespeople. I would highly recommend her to anyone looking for an easy, no hassle buying experience! More
Other Employees Tagged: Hannah Brusseau, Viki Donjuan , Cody Frazier
May 14, 2024
The overall experience was really good. Our sales person Ali really took care of us very good and closed us a good deal. Thank you. Our sales person Ali really took care of us very good and closed us a good deal. Thank you. More
Other Employees Tagged: Bailey Hendrick, Meriah Teran, Ali Nouri , Jason Thompson
March 20, 2024
I would like to thank everyone at Kia of North Austin team. They were all there to help. I especially thank Jason and Sydney. They tried to help in any way they could. If I need to buy a new car I will g team. They were all there to help. I especially thank Jason and Sydney. They tried to help in any way they could. If I need to buy a new car I will go there again. More
Other Employees Tagged: Hannah Brusseau, Sydney Amburn , Jason Thompson
November 19, 2023
So, before I went to kia of North Austin. My husband and I went to kia of South Austin, and I felt like the whole time they were just giving us the run round. So we left and went to kia of No My husband and I went to kia of South Austin, and I felt like the whole time they were just giving us the run round. So we left and went to kia of North Austin. When I say they did a great job on the sale, finance and just over treatment, I mean a GREAT JOB. More

Other Employees Tagged: Richard Williams , Wills Philyaw
September 10, 2023
I went in to purchase a used SUV but a few days after signing and paying in full I backed out of the purchase. I ended up backing out due to lack of communication in regards to picking up the vehicle. I signing and paying in full I backed out of the purchase. I ended up backing out due to lack of communication in regards to picking up the vehicle. I have never had to back out of a used car purchase; it was the worst experience I ever had with a dealership. I had to make constant contact in regards to getting my money back. The process took them a little over two weeks. More
Other Employees Tagged: Nick Myhra , Levi Durst
