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Susan Idais
Refer Me
18 Reviews
Dealership Experience
12 yrs, 9 mos
Industry Experience
12 yrs, 9 mos
Languages Spoken
Arabic
18 Reviews
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18 Reviews of Susan Idais
October 30, 2024
I had such an amazing experience leasing my K5 from Kia of North Austin. I reached out to the store on their website and Meriah was super helpful in confirming the K5 I wanted was there before I drove the of North Austin. I reached out to the store on their website and Meriah was super helpful in confirming the K5 I wanted was there before I drove there Adam was so nice and answered all of my questions, financing was a breeze and I absolutely love all the cool features my new K5 has. I will be sending all my family and friends to Kia of North Austin and without a doubt would recommend them to anyone looking for their next vehicle! More
by Carla
Other Employees Tagged: Meriah Teran, Cory Welch, Adam Haseeb
July 24, 2024
The? Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that w Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that would cost me quite a little bit of money to repair but I guess it's better that is repaired than breaking down on the road. This is. The sixth year i've had this car in the spent unremarkable in repairs till now. More
by Busterthecrab
Other Employees Tagged: Wills Philyaw
June 28, 2024
I normally am wary about buying vehicles, but Hannah and the team at Kia of North Austin did an amazing job! She was patient with me, answered all my questions, and was definitely not like the typical sale the team at Kia of North Austin did an amazing job! She was patient with me, answered all my questions, and was definitely not like the typical salespeople. I would highly recommend her to anyone looking for an easy, no hassle buying experience! More
by aboyd0784
Other Employees Tagged: Cody Frazier, Hannah Brusseau, Viki Donjuan
May 14, 2024
The overall experience was really good. Our sales person Ali really took care of us very good and closed us a good deal. Thank you. Our sales person Ali really took care of us very good and closed us a good deal. Thank you. More
by Suresh Vijayaraghavan
Other Employees Tagged: Bailey Hendrick, Meriah Teran, Ali Nouri , Jason Thompson
March 20, 2024
I would like to thank everyone at Kia of North Austin team. They were all there to help. I especially thank Jason and Sydney. They tried to help in any way they could. If I need to buy a new car I will g team. They were all there to help. I especially thank Jason and Sydney. They tried to help in any way they could. If I need to buy a new car I will go there again. More
by Ozberk
Other Employees Tagged: Hannah Brusseau, Sydney Amburn , Jason Thompson
November 19, 2023
So, before I went to kia of North Austin. My husband and I went to kia of South Austin, and I felt like the whole time they were just giving us the run round. So we left and went to kia of No My husband and I went to kia of South Austin, and I felt like the whole time they were just giving us the run round. So we left and went to kia of North Austin. When I say they did a great job on the sale, finance and just over treatment, I mean a GREAT JOB. More
by Fharris112.fh
Other Employees Tagged: Richard Williams , Wills Philyaw
September 10, 2023
I went in to purchase a used SUV but a few days after signing and paying in full I backed out of the purchase. I ended up backing out due to lack of communication in regards to picking up the vehicle. I signing and paying in full I backed out of the purchase. I ended up backing out due to lack of communication in regards to picking up the vehicle. I have never had to back out of a used car purchase; it was the worst experience I ever had with a dealership. I had to make constant contact in regards to getting my money back. The process took them a little over two weeks. More
by cdsldc
Other Employees Tagged: Levi Durst, Nick Myhra
August 31, 2023
Dylyun was such a great salesman. No pressure and didn’t blink twice, when I wanted to test drive multiple vehicles. He was so efficient, knowledgeable and attentive. Susan, the Finan No pressure and didn’t blink twice, when I wanted to test drive multiple vehicles. He was so efficient, knowledgeable and attentive. Susan, the Finance Manager stepped in to process her end of the deal and she was very personable and fast. Great experience and I LoVE my new K-5. Check ‘em out! More
by C Mitch
Other Employees Tagged: Dylyun Villarreal, Reception had a shift change while I was at the dealership. Day shift and night shift receptionists we’re really nice and outgoing.
June 25, 2023
The original Stinger I was looking at sold on my way to the dealership. A few days later Will called and let me know that there was a tribute edition that just came in to the lot. Pretty awesome of him to the dealership. A few days later Will called and let me know that there was a tribute edition that just came in to the lot. Pretty awesome of him to remember that’s what I was wanting! More
by debatime1
Other Employees Tagged: Richard Williams, Levi Durst , Derek Martinez, Wills Philyaw
