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Susan Havrilla

Overview Reviews (75) Inventory (362)

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Susan Havrilla

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Susan Havrilla

Ford Certified Product Specialist

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.8

75 Reviews

Overview Reviews (75) Inventory (362)

Dealership Experience

8 yrs, 7 mos

Industry Experience

12 yrs, 5 mos

4.8

75 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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75 Reviews of Susan Havrilla

December 14, 2024

Dealership Rating

Employee Rating

Overall a great experience. I would absolutely recommend Larson Ford and Susan to anyone looking to purchase a car. I would absolutely recommend Larson Ford and Susan to anyone looking to purchase a car. More

by jaimelwhite08

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 16, 2024 -

Larson Ford responded

Thank you for recommending Larson Ford and Susan! We're delighted to hear about your great experience with us. Enjoy your new car, and we hope to see you again in the future!

November 29, 2024

Dealership Rating

Employee Rating

I recommend Larson Ford without hesitation or reservation. It was a nice experience, dealing with straightforward salespeople and finance managers. reservation. It was a nice experience, dealing with straightforward salespeople and finance managers. More

by Orlando

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ken Blair

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Dec 02, 2024 -

Larson Ford responded

Thank you for recommending Larson Ford! We're delighted to hear that our straightforward team made your experience a pleasant one. We appreciate your support and look forward to serving you again in the future!

November 29, 2024

Dealership Rating

Employee Rating

It was a pleasant experience and we do recommend Larson Ford and Susan Havrilla without reservation. Ford and Susan Havrilla without reservation. More

by Orlando

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Tim Pellicano, Ken Blair

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Dec 02, 2024 -

Larson Ford responded

Thank you for recommending Susan and the Larson Ford team. We appreciate your support!

November 08, 2024

Dealership Rating

Employee Rating

Bought a Ford Bronco from Susan. Incredible service going above and beyond to get the Bronco Scripts for me and have them installed. Top notch experience and look forward to my nex Incredible service going above and beyond to get the Bronco Scripts for me and have them installed. Top notch experience and look forward to my next purchase with Susan and Larson Ford. If you want a positive experience and attention to detail Susan is your salesperson. More

by granitegranny

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Pellicano, Tracy Black, Ken Blair

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Nov 11, 2024 -

Larson Ford responded

We're delighted to hear that Susan provided such exceptional service during your Ford Bronco purchase at Larson Ford! It's great to know she went above and beyond for you. We look forward to assisting with any future needs!

November 01, 2024

Dealership Rating

Employee Rating

Pleasant and courteous with meticulous attention to detail.Would recommend them to everyone I know. detail.Would recommend them to everyone I know. More

by Peter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tracy Black

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Nov 01, 2024 -

Larson Ford responded

Peter, thank you for the great review. We look forward to seeing you again at Larson Ford!

September 26, 2024

Dealership Rating

Employee Rating

Working with Susan was a total pleasure! We couldn’t be happier with everything from start to finish! She knew exactly what to do to get the deal done! Thank you again! We couldn’t be happier with everything from start to finish! She knew exactly what to do to get the deal done! Thank you again! More

by Mark Cooper

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tracy Black

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Sep 26, 2024 -

Larson Ford responded

Mark, we're delighted to hear Susan made your experience at Larson Ford so enjoyable! Thanks for sharing your positive feedback!

September 05, 2024

Dealership Rating

Employee Rating

Susan and the entire team at Larson’s were extreme helpful and friendly. They made the car buying process simple and painless. Will definitely return for my next purchase. helpful and friendly. They made the car buying process simple and painless. Will definitely return for my next purchase. More

by doreen.antonucci

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tracy Black

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Sep 06, 2024 -

Larson Ford responded

Doreen, we're delighted to hear that Susan and the Larson Ford team made your car buying experience so smooth. Thanks for choosing us, and we look forward to seeing you again!

September 04, 2024

Dealership Rating

Employee Rating

Everybody was very helpful very nice and they had me out very quickly. Real pleasure very quickly. Real pleasure More

by salfncal

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michele Shalhoub, Ken Blair

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Sep 04, 2024 -

Larson Ford responded

We are so happy that our Larson Ford team earned your five stars. Thanks so much!

September 04, 2024

Dealership Rating

Employee Rating

Met all of my needs . in a very timely manner. A pleasure to do business with in a very timely manner. A pleasure to do business with More

by jjhealey

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert F. Barranger Jr.

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Sep 04, 2024 -

Larson Ford responded

We are thrilled to see your positive review! The Larson Ford team looks forward to your next visit with us. Take care!

September 03, 2024

Dealership Rating

Employee Rating

Susan did a great job in helping me get into the perfect car for me car for me More

by havrilla.michael

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 03, 2024 -

Larson Ford responded

Thank you for choosing Larson Ford, we appreciate your positive feedback!

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