Susan Havrilla
Susan Havrilla at Larson Ford
Refer Me

Susan Havrilla

Ford Certified Product Specialist

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.8
72 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

12 yrs, 4 mos

4.8

72 Reviews

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72 Reviews of Susan Havrilla

November 08, 2024

Dealership Rating
Employee Rating

Bought a Ford Bronco from Susan. Incredible service going above and beyond to get the Bronco Scripts for me and have them installed. Top notch experience and look forward to my nex More

by granitegranny
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 11, 2024

Larson Ford responded

We're delighted to hear that Susan provided such exceptional service during your Ford Bronco purchase at Larson Ford! It's great to know she went above and beyond for you. We look forward to assisting with any future needs!

November 01, 2024

Dealership Rating
Employee Rating

Pleasant and courteous with meticulous attention to detail.Would recommend them to everyone I know. More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Nov 01, 2024

Larson Ford responded

Peter, thank you for the great review. We look forward to seeing you again at Larson Ford!

September 26, 2024

Dealership Rating
Employee Rating

Working with Susan was a total pleasure! We couldn’t be happier with everything from start to finish! She knew exactly what to do to get the deal done! Thank you again! More

by Mark Cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Sep 26, 2024

Larson Ford responded

Mark, we're delighted to hear Susan made your experience at Larson Ford so enjoyable! Thanks for sharing your positive feedback!

September 05, 2024

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Employee Rating

Susan and the entire team at Larson’s were extreme helpful and friendly. They made the car buying process simple and painless. Will definitely return for my next purchase. More

by doreen.antonucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Sep 06, 2024

Larson Ford responded

Doreen, we're delighted to hear that Susan and the Larson Ford team made your car buying experience so smooth. Thanks for choosing us, and we look forward to seeing you again!

September 04, 2024

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Met all of my needs . in a very timely manner. A pleasure to do business with More

by jjhealey
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Sep 04, 2024

Larson Ford responded

We are thrilled to see your positive review! The Larson Ford team looks forward to your next visit with us. Take care!

September 04, 2024

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Employee Rating

Everybody was very helpful very nice and they had me out very quickly. Real pleasure More

by salfncal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michele Shalhoub, Ken Blair

Sep 04, 2024

Larson Ford responded

We are so happy that our Larson Ford team earned your five stars. Thanks so much!

September 03, 2024

Dealership Rating
Employee Rating

Susan did a great job in helping me get into the perfect car for me More

by havrilla.michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Larson Ford responded

Thank you for choosing Larson Ford, we appreciate your positive feedback!

August 02, 2024

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Employee Rating

Susan was so helpful the process of getting a new car for my husband! I would recommend her 100X over for making the transition as smooth as possible! More

by megs.clifford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Larson Ford responded

We're delighted to hear Susan made the car-buying process smooth for you at Larson Ford! Thanks for recommending her and sharing your positive experience. Enjoy the new ride!

April 30, 2024

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Employee Rating

Everyone was professional, efficient n knowledgeable. We were very pleased w/ Susan n Larson ford. More

by Gorskij
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Apr 30, 2024

Larson Ford responded

Susan and the team at Larson Ford are always happy to assist you! Thanks for the review, and until next time, drive safely!

April 18, 2024

Dealership Rating
Employee Rating

Such a small sample makes it harder to grade because I've only been there for 3!oil changes . Service writer Steve is great . I always requested full synthetic oil but on the customer invoice it was worded a More

by The family86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve

Apr 18, 2024

Larson Ford responded

We appreciate your feedback and we're glad to know Steve has been providing great service at Larson Ford. We apologize for any confusion regarding the oil change - rest assured, our team is committed to using only what's best for your vehicle. Thanks again!

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