Susan Dean
Susan Dean at Hillside Toyota
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Susan Dean

Appointment coordinator

Hillside Toyota

139-65 Queens Blvd
Jamaica, NY 11435

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7 Reviews
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7 Reviews

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7 Reviews of Susan Dean

April 01, 2024

Dealership Rating
Employee Rating

I picked out a car and when I went to pick it up it had been sold. I dealt with this lady last week to secure the car and even called on the morning of pick up to say I was on my way to pick the car up. Wh More

by Jbol001
Recommend Dealer
No

Other Employees Tagged: Michael Davila

Apr 13, 2024

Hillside Toyota responded

We’re truly sorry to hear about your experience. This is definitely not the level of service we strive to provide, and I apologize for any inconvenience this situation has caused you. We understand the importance of securing a vehicle and honoring commitments made to our customers. If there's anything we can do to make things right or assist you further, please don't hesitate to reach out to our Manager at jaclynb@tutabnotorgroup.com. We appreciate your feedback and your patience as we work to improve our processes.

September 18, 2023

Dealership Rating
Employee Rating

This dealership has the most friendliest staffs that we've visited. Raja helped us a lot and explained clearly what to do. More

by pqsantiago65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvatore Amendola, Jack Bankson, Raja Ghimire , Betsy Martinez

Sep 19, 2023

Hillside Toyota responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

Sep 19, 2023

pqsantiago65 responded

You are welcome and keep it up!

November 27, 2021

Dealership Rating
Employee Rating

Great dealership! Purchasing a car is a big deal for everyone and Anis sat down and explained everything to us. I’ve researched and shopped around many Toyota dealerships in NYC and Hillside Toyota take More

by sadiqaquib
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anis Chowdhury

Dec 01, 2021

Hillside Toyota responded

Sadiqaquib, congratulations on your new car and thank you for sharing your positive experience working with our talented staff! We pride ourselves on timely communication, professionalism, and providing a detailed and registered vehicle for pickup. Thank you for choosing Hillside Toyota and we hope to see you back for your first oil change! - Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

July 19, 2021

Dealership Rating
Employee Rating

Sangeeta is super friendly and knows her product extremely well! She assisted me in the purchase of my 2021 Toyota Tacoma! Sangeeta and the Hillside team really are the best around! More

by VincentV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2021

Hillside Toyota responded

Congrats VincentV ! Its wonderful that the Hillside Toyota staff made the process easy as that is what we strive to do every day. Have a great day and enjoy your new car!-Jaclyn Bustillo, Customer Relations Manager, Jaclynb@titanmotorgroup.com

June 08, 2021

Dealership Rating
Employee Rating

I Was Extremely Happy With The Service &’ everyone who helped made my purchase super easy &’ hassle free. I HIGHLY RECOMMEND!!! You Will NOT Be Disappointed More

by Kioniee.A
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Bankson , Jamal Dennison, Chloe Jakab

December 30, 2020

Dealership Rating
Employee Rating

David and his whole team on Hillside was easy to deal with. They helped me get the RAV4 Hybrid I wanted with the special financing provided by Toyota. The whole transaction was smooth and quick. Give the More

by Yin.Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 21, 2020

Dealership Rating
Employee Rating

Agnes and everyone at Hillside Toyota was extremely welcoming and Very nice. I would like to thank Agnes for taking the time to explain my options and assisting my wife and I with purchasing of my new More

by cybercom256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Egnis Zabala

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