Susan Coolen

Great experience, quick and easy! 10/10 recommend this dealership. Will be back next time I am in need. 10/10 recommend this dealership. Will be back next time I am in need. More

by nicolelynn3 Verified Customer Verified Customer

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Susan Coolen is an excellent sales person - HONEST WITH INTEGRITY, NO PRESSURE, full service as is everyone we encountered at Annapolis Subaru. A good car with years of community support with a good local INTEGRITY, NO PRESSURE, full service as is everyone we encountered at Annapolis Subaru. A good car with years of community support with a good local sales/service agency. More

by Abbeinhart Verified Customer Verified Customer

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Susan was so incredibly patient and listened to my needs! I would recommend her to anyone! I would recommend her to anyone! More

by lisa.pavlik22 Verified Customer Verified Customer

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Very quick and easy process, came in with about an hour left in their day and they stayed late to help me. left in their day and they stayed late to help me. More

by pagekamin41 Verified Customer Verified Customer

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Susan did a really fantastic job getting me into my new Outback! This is the 6th car I have purchased from Annapolis Subaru....A PLUS service in every way! Outback! This is the 6th car I have purchased from Annapolis Subaru....A PLUS service in every way! More

by wcs1312 Verified Customer Verified Customer

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Susan is a class act, very knowledgeable and no pushy salesperson act. I would Recommend her to others. salesperson act. I would Recommend her to others. More

by carrflagg Verified Customer Verified Customer

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Very friendly, low pressure environment. The entire process was low stress with up front communication. We are a repeat costumer and as such I've found that the experience just gets better The entire process was low stress with up front communication. We are a repeat costumer and as such I've found that the experience just gets better with each encounter. Susan, our saleswoman, is amazing at helping refine those undecided points so that we could pick out just the right vehicle. She's truthful about the good and bad points about the cars and their features; a great trait and really helps in the car buying process so that you know what you are getting. More

by kalmite Verified Customer Verified Customer

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Have purchased from Annapolis Subarus twice now. Great experience with Marissa Leach & Susan Coolen. Very straightforward. Most appreciated. Great experience with Marissa Leach & Susan Coolen. Very straightforward. Most appreciated. More

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Our 20yr old daughter was in the market for new car and we called the dealership and spoke to Andre, the manager, who told us to come in and we will show her multiple models and packages Subarus come with. we called the dealership and spoke to Andre, the manager, who told us to come in and we will show her multiple models and packages Subarus come with. Andre went over and beyond educating us on Subarus. Susan was our Sales person who was right there with us from the time we hit the door. She was professional and made you feel that you could call anytime with questions or if you need help. She m From the receptionist, sales manager, sales person, staff that added extra add ons to the car we purchased was exceptional! Such a friendly helpful atmosphere! A new car purchase can be stressful but they made it fun! We left the dealership not only with a very happy 20yr old but new friends as well! More

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Professional and Knowledgeable! I feel as if they cared about me as a consumer and were honest about the car I was buying. I never felt pressured, only helped by the salesperson. I I feel as if they cared about me as a consumer and were honest about the car I was buying. I never felt pressured, only helped by the salesperson. I would certain return in the future. ***I love my new car!*** More

by swetz Verified Customer Verified Customer

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