Susan Coolen

Susan Coolen was awesome. She was knowledgeable, friendly, and helpful. I was in and out in less than two hours which for me was amazing. The dealership was running like a She was knowledgeable, friendly, and helpful. I was in and out in less than two hours which for me was amazing. The dealership was running like a well-oiled machine with the financing and document signing processes. More

by sandyfrederick Verified Customer Verified Customer

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Susan was very knowledgeable very friendly and since we were a 1st time buyer, she took her time and was very patient with us. She answered all of our questions and explained each model and the differences were a 1st time buyer, she took her time and was very patient with us. She answered all of our questions and explained each model and the differences between them. She was just awesome. Everyone at this dealership was very friendly, helpful and put us at ease. Now, we are very happy Subaru owners. More

by bobandchrise Verified Customer Verified Customer

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The staff was friendly and helpful! I really appreciated how they included my son (4 year old) and gave him a “job” to do so he wasn’t bored when we were signing the contracts. The car I really appreciated how they included my son (4 year old) and gave him a “job” to do so he wasn’t bored when we were signing the contracts. The car is great too! More

by LKLEINFELDER1983 Verified Customer Verified Customer

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Awesome. Made the process of getting a car flawless. Showed my wife key features of our Ascent and even paired her phone to the vehicle. We have gotten 3 cars Made the process of getting a car flawless. Showed my wife key features of our Ascent and even paired her phone to the vehicle. We have gotten 3 cars from her and will definitely return. More

by Mike L. Verified Customer Verified Customer

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They made the process of buying a new car very easy and I got a great deal. I couldn’t be happier. got a great deal. I couldn’t be happier. More

by k22kontz Verified Customer Verified Customer

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My husband and I had an excellent experience buying our new Subaru Outback! We worked with Susan and William and they were both fantastic. The buying process was low-pressure, straightforward, and stress-f new Subaru Outback! We worked with Susan and William and they were both fantastic. The buying process was low-pressure, straightforward, and stress-free. We would work with Annapolis Subaru again without hesitation. This was the best car buying experience we've ever had! More

by heinold.ka Verified Customer Verified Customer

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I have leased 3 cars from Susan and the process is always simple and stress free. I will continue to do business with Annapolis Subaru in the future. simple and stress free. I will continue to do business with Annapolis Subaru in the future. More

by amyruth74 Verified Customer Verified Customer

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Great experience, quick and easy! 10/10 recommend this dealership. Will be back next time I am in need. 10/10 recommend this dealership. Will be back next time I am in need. More

by nicolelynn3 Verified Customer Verified Customer

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Susan Coolen is an excellent sales person - HONEST WITH INTEGRITY, NO PRESSURE, full service as is everyone we encountered at Annapolis Subaru. A good car with years of community support with a good local INTEGRITY, NO PRESSURE, full service as is everyone we encountered at Annapolis Subaru. A good car with years of community support with a good local sales/service agency. More

by Abbeinhart Verified Customer Verified Customer

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Susan was so incredibly patient and listened to my needs! I would recommend her to anyone! I would recommend her to anyone! More

by lisa.pavlik22 Verified Customer Verified Customer

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