Susan Coolen
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
7 yrs, 2 mos
Industry Experience
7 yrs, 2 mos
Languages Spoken
English
289 Reviews
Write a Review289 Reviews of Susan Coolen
November 17, 2024
Professional and Knowledgeable! I feel as if they cared about me as a consumer and were honest about the car I was buying. I never felt pressured, only helped by the salesperson. I I feel as if they cared about me as a consumer and were honest about the car I was buying. I never felt pressured, only helped by the salesperson. I would certain return in the future. ***I love my new car!*** More
November 13, 2024
Susan was welcoming and very responsive throughout the entire car buying experience. While at the dealership, service was prompt and it was evident the entire team worked together to ensure my time wasn't entire car buying experience. While at the dealership, service was prompt and it was evident the entire team worked together to ensure my time wasn't wasted. Highly recommend. More
Other Employees Tagged: Marissa Leach
November 05, 2024
Was very personable. She was able to explain in simple terms and makes it easy for women to understand product. Woman to Woman. She was able to explain in simple terms and makes it easy for women to understand product. Woman to Woman. More
Other Employees Tagged: Marissa Leach
November 04, 2024
Efficient and helpful, made everything easy from availability to pricing to delivery. Our second car from here and likely not our last. availability to pricing to delivery. Our second car from here and likely not our last. More
Other Employees Tagged: Marissa Leach
November 04, 2024
We are repeat customers for more than one reason: Customer service, reliability, honesty, safety, and product satisfaction. From the first step, until the last, everything was made easy for us. Customer service, reliability, honesty, safety, and product satisfaction. From the first step, until the last, everything was made easy for us. More
Other Employees Tagged: Andre Gayle, Marissa Leach
November 04, 2024
Susan was very knowledgeable and helpful. Anything I needed help with, she was available to help. Anything I needed help with, she was available to help. More
Other Employees Tagged: Helen Appel
October 28, 2024
The staff was extremely knowledgeable and friendly. I feel that I was treated like a valued customer. I would buy from Annapolis Subaru again. I feel that I was treated like a valued customer. I would buy from Annapolis Subaru again. More
Other Employees Tagged: Andre Gayle, Marissa Leach
October 27, 2024
Susan was patient, kind, and took the time to explain everything about my new vehicle. It was very important that I learned, and I felt very comfortable. She’s an excellent sales, person, and an asset to everything about my new vehicle. It was very important that I learned, and I felt very comfortable. She’s an excellent sales, person, and an asset to your business. More
Other Employees Tagged: Marissa Leach
October 25, 2024
Susan Coolen was fabulous. She was knowledgably and fair with pricing. She gave me honest answers to all my questions She was knowledgably and fair with pricing. She gave me honest answers to all my questions More
Other Employees Tagged: William Hoyt