Susan Coolen

Was very personable. She was able to explain in simple terms and makes it easy for women to understand product. Woman to Woman. She was able to explain in simple terms and makes it easy for women to understand product. Woman to Woman. More

by sdayton Verified Customer Verified Customer

Report | Print

Efficient and helpful, made everything easy from availability to pricing to delivery. Our second car from here and likely not our last. availability to pricing to delivery. Our second car from here and likely not our last. More

by pdoug24 Verified Customer Verified Customer

Report | Print

We are repeat customers for more than one reason: Customer service, reliability, honesty, safety, and product satisfaction. From the first step, until the last, everything was made easy for us. Customer service, reliability, honesty, safety, and product satisfaction. From the first step, until the last, everything was made easy for us. More

by tooeaseshopping Verified Customer Verified Customer

Report | Print

Susan was very knowledgeable and helpful. Anything I needed help with, she was available to help. Anything I needed help with, she was available to help. More

by lindabrownnixon Verified Customer Verified Customer

Report | Print

The staff was extremely knowledgeable and friendly. I feel that I was treated like a valued customer. I would buy from Annapolis Subaru again. I feel that I was treated like a valued customer. I would buy from Annapolis Subaru again. More

by kksolem Verified Customer Verified Customer

Report | Print

Susan was patient, kind, and took the time to explain everything about my new vehicle. It was very important that I learned, and I felt very comfortable. She’s an excellent sales, person, and an asset to everything about my new vehicle. It was very important that I learned, and I felt very comfortable. She’s an excellent sales, person, and an asset to your business. More

by rarebeauty.etsy Verified Customer Verified Customer

Report | Print

Susan Coolen was fabulous. She was knowledgably and fair with pricing. She gave me honest answers to all my questions She was knowledgably and fair with pricing. She gave me honest answers to all my questions More

by bdasch.annapolisneurology Verified Customer Verified Customer

Report | Print

From start to finish, this was the best experience I've ever had with a new vehicle lease/purchase. I'm on bedrest and having a hard time physically and asked to be contacted only by email or text and requ ever had with a new vehicle lease/purchase. I'm on bedrest and having a hard time physically and asked to be contacted only by email or text and requested specific detailed information so that my physical interactions could be kept to a minimum. Susan was the only sales person I reached out to (out of half a dozen dealerships) that adhered to all of my wishes. She made my experience AMAZING! The dealership had a playroom and kept an eye out for my little kids while my husband did the test drive and gave feedback to me via facetime. It was so helpful to not have to physically stress myself out. I have never had such a fantastic experience car buying. More

by saintedna Verified Customer Verified Customer

Report | Print

Great, efficient, friendly and knowledgeable customer experience all around. Friendly, Relaxed. Consistent with our past experience, so it is no wonder that this recent purchase is the fourth car we have experience all around. Friendly, Relaxed. Consistent with our past experience, so it is no wonder that this recent purchase is the fourth car we have purchased from Annapolis Subaru. It has been a very pleasant set of experiences. Keep up the great work! More

by kfc Verified Customer Verified Customer

Report | Print

A wonderful experience at Annapolis Subaru for our first Subaru. Susan Coolen was just wonderful and took great care of us from the moment we stepped in the showroom until the moment we drove away in our ne Subaru. Susan Coolen was just wonderful and took great care of us from the moment we stepped in the showroom until the moment we drove away in our new Subaru. More

by janeemacri Verified Customer Verified Customer

Report | Print