Susan Brockmeier
Susan Brockmeier at Mungenast Lexus of St. Louis
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Susan Brockmeier

Delivery Coordinator

Mungenast Lexus of St. Louis

13700 Manchester Road
Manchester, MO 63011

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Susan Brockmeier

November 20, 2024

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Employee Rating

The experience was very good and it simple to make up our minds on what vehicle we wanted. The staff was very gracious, informative and helpful. Our sales person Sherry did everything that was necessary to More

by Paul Nealis
Sales Price Transparency
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Recommend Dealer
Yes

August 26, 2024

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Sherry O. was wonderful and cared about getting me the features and payments I wanted. More

by B. Whitted
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Aug 26, 2024

Mungenast Lexus of St. Louis responded

Thank you for the praise! We're so glad Sherry could provide 5-star service. Safe travels from the Mungenast Lexus of St. Louis Team!

July 09, 2024

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We bought gx460. From Sherry. She’s the greatest. Everyone at the dealership were great. That we met 🦅🦅🦅🦅🦅😋😋😋😋😋 More

by Eagleman53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Clark, Bric Flint, Sherry Overhoff , Nancy

Jul 09, 2024

Mungenast Lexus of St. Louis responded

Thank you for the fantastic review! We're delighted to hear Sherry and the team at Mungenast Lexus of xx. Louis provided such a great experience. Enjoy your new GX460!

Jul 09, 2024

Eagleman53 responded

It’s the truth. Great people. And service with a smile🤗🤗🤗🤗🤗

Jul 09, 2024

Eagleman53 responded

There the best. Go see sherry

May 03, 2024

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Sherry was excellent and very sweet. She accommodated my wife and I at every step and made us feel very comfortable. Great experience all around! More

by JimmyG
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sherry Overhoff

May 06, 2024

Mungenast Lexus of St. Louis responded

Jimmy, we're delighted to know that Sherry provided excellent service and made your experience at Mungenast Lexus of xx. Louis a great one! Thanks for sharing this with us.

March 21, 2024

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We went to Mungenast Lexus late Fall 2023 to view options for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a More

by william patrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Uglow, Nate Hopson , Nancy gave me the Systems check out. Thank goodness. David did our financial checkout. He was very enthusiastic about Lexus brand.

Mar 21, 2024

Mungenast Lexus of St. Louis responded

William, we're delighted to know that Nate and the rest of our team at Mungenast Lexus of xx. Louis provided you with such a positive experience! We appreciate your kind words about their helpfulness and professionalism during your SUV purchase journey. Enjoy driving your new Lexus RX 350 Hybrid!

March 19, 2024

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Nate Hopson did a great job of selling me my new SUV. He was very professional, knowledgeable, and patient. He went out of his way to make sure that i was happy with my purchase. Robert Miller was v More

by donna.burkart0513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, B.J. Springett, Josh Clark , Robert Miller

Mar 19, 2024

Mungenast Lexus of St. Louis responded

Donna, we're so glad to know that our team, especially Nate and Robert, provided you with a great buying experience at Mungenast Lexus of xx. Louis! We strive for customer satisfaction and it's wonderful to see we hit the mark. Enjoy your new SUV!

March 01, 2024

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The staff at the dealership are very professional and accommodating. I felt that everyone wanted me to be happy with every aspect of my interaction. Specifically my sales rep Sherry, sales manager, John. More

by irvf
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Uglow, Sherry Overhoff , Rob Miller in Finance was very helpful andHaylie Cordia in Technical Support was Great

Mar 04, 2024

Mungenast Lexus of St. Louis responded

We're so glad to know our team at Mungenast Lexus of xx. Louis made your experience a great one! We'll be sure to pass along the kind words to Sherry, John, Susan, and Rob. Thanks for choosing us, and we hope you enjoy every mile ahead in your new car!

Mar 03, 2024

irvf responded

Haylie Cordia did a great job of teaching and explaining the electronics of my nw RX 350 - very impressive!

February 28, 2024

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I just purchased a Lexus from Mungenast Lexus of St. Louis, and it was the easiest experience I have ever had with purchasing a new car. This great experience started with the professional approach prov More

by l_mssmr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, Bric Flint

Feb 28, 2024

Mungenast Lexus of St. Louis responded

We're delighted to know that Nate and our team at Mungenast Lexus of xx. Louis made your car-buying experience smooth and easy! We look forward to assisting you with any future purchases. Enjoy your new Lexus!

January 06, 2024

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Nate Hopson is the best. Friendly, honest, responsive, available. You would be lucky to work with him. More

by GI
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 08, 2024

Mungenast Lexus of St. Louis responded

We're delighted to know that you had a positive experience with Nate at Mungenast Lexus of xx. Louis! We appreciate your kind words and look forward to serving you again in the future.

November 20, 2023

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Employee Rating

Had a great experience at Mungenast Lexus of St. Louis. We worked with Spencer O'Brien, who was awesome! Exceptional service from Spencer, Rob Miller in Finance and and Sherry Overhoff, who went ove More

by Kendra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Mungenast Lexus of St. Louis responded

Kendra, it's fantastic to know that Spencer, Rob, and Sherry provided top-notch service during your visit to Mungenast Lexus of xx. Louis! We're glad you enjoyed our showroom and lounge too. Enjoy the new RX 350!

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