Susan Brockmeier
Susan Brockmeier at Mungenast Lexus of St. Louis
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Susan Brockmeier

Delivery Coordinator

Mungenast Lexus of St. Louis

13700 Manchester Road
Manchester, MO 63011

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5.0
78 Reviews
5.0

78 Reviews

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78 Reviews of Susan Brockmeier

April 18, 2025

Dealership Rating
Employee Rating

Everyone was friendly, professional, and helpful in my recent RX350 purchase. Special thanks to Mya Wynn in Sales and Bric Flint In Finance for making the process smooth. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint , Mya Wynn

April 12, 2025

Dealership Rating
Employee Rating

I had a great overall experience with the team. From Nate Hopson (Sales) to Bric Flint (Closing) and Taylor (Car Features), everyone was professional, knowledgeable, and focused on making the proce More

by mea1006
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, Bric Flint , Taylor - car features -- 5 stars!

Apr 14, 2025

Mungenast Lexus of St. Louis responded

Thank you for sharing your positive experience with the team at Mungenast Lexus of St. Louis! We're delighted to hear that Nate, Bric, and Taylor provided professional and attentive service during your visit. Enjoy every moment in your new vehicle!

April 12, 2025

Dealership Rating
Employee Rating

I had a great overall experience with the team. From Nate Hopson (Sales) to Bric Flint (Closing) and Taylor (Car Features), everyone was professional, knowledgeable, and focused on making the proce More

by mea1006
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson, Bric Flint , Taylor - car features -- 5 stars!

Apr 14, 2025

Mungenast Lexus of St. Louis responded

We're delighted to hear that Nate, Bric, and Taylor provided you with a smooth and enjoyable experience at Mungenast Lexus of St. Louis! Our team takes pride in delivering outstanding customer service, so your feedback means a lot. Thank you for choosing us!

March 31, 2025

Dealership Rating
Employee Rating

Mungenast Lexus is the best dealership I've ever been a customer of. Their sales and service are excellent and that's why I've been a customer for 30 years. I'll only buy my vehicles from Mungenast Lexus More

by shurtl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Mungenast Lexus of St. Louis responded

Thank you for your loyalty and kind words about Mungenast Lexus of St. Louis! We're delighted to know that our sales and service have consistently met your expectations over the years. We look forward to continuing this wonderful relationship with you!

March 27, 2025

Dealership Rating
Employee Rating

I guess I was just lucky that Mike (Medlin) answered the phone when I called to inquire about a certified ES 300h. I got complete info on the vehicle quickly. I visited the dealership the next day to look More

by casey135rt
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint, Michael Medlin , Nancy

Mar 27, 2025

Mungenast Lexus of St. Louis responded

We're delighted to hear that Mike and the team at Mungenast Lexus of St. Louis provided you with such a memorable experience, Casey! It's fantastic that everything from your initial inquiry to picking up your car went smoothly. Thank you for choosing us, and enjoy driving your certified Lexus ES 300h!

February 17, 2025

Dealership Rating
Employee Rating

Was great service in preparing my car for me to pick it up. Roy was very helpful and insightful. More

by charleswhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint , Roy Hawkins

Feb 18, 2025

Mungenast Lexus of St. Louis responded

Thank you for trusting Roy and the Mungenast Lexus of St. Louis team with your vehicle's care. Safe travels ahead!

February 05, 2025

Dealership Rating
Employee Rating

They did a great job working with me locating a vehicle that we wanted. Specific features were requested by us and after several weeks, one was found at a dealer in Indianapolis that was transfered here to More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Hopson , Richard Martin

Feb 06, 2025

Mungenast Lexus of St. Louis responded

Dave, we're delighted to hear that our team at Mungenast Lexus of St. Louis was able to find the perfect vehicle for you! Thank you for your patience and trust in us during the process. Enjoy your new ride!

November 20, 2024

Dealership Rating
Employee Rating

The experience was very good and it simple to make up our minds on what vehicle we wanted. The staff was very gracious, informative and helpful. Our sales person Sherry did everything that was necessary to More

by Paul Nealis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Mungenast Lexus of St. Louis responded

Paul, we're delighted to hear that Sherry and the team at Mungenast Lexus of St. Louis made your experience smooth and enjoyable. Thank you for sharing your positive feedback!

August 26, 2024

Dealership Rating
Employee Rating

Sherry O. was wonderful and cared about getting me the features and payments I wanted. More

by B. Whitted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Mungenast Lexus of St. Louis responded

Thank you for the praise! We're so glad Sherry could provide 5-star service. Safe travels from the Mungenast Lexus of St. Louis Team!

July 09, 2024

Dealership Rating
Employee Rating

We bought gx460. From Sherry. She’s the greatest. Everyone at the dealership were great. That we met 🦅🦅🦅🦅🦅😋😋😋😋😋 More

by Eagleman53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Clark, Bric Flint, Sherry Overhoff , Nancy

Jul 09, 2024

Mungenast Lexus of St. Louis responded

Thank you for the fantastic review! We're delighted to hear Sherry and the team at Mungenast Lexus of xx. Louis provided such a great experience. Enjoy your new GX460!

Jul 09, 2024

Eagleman53 responded

It’s the truth. Great people. And service with a smile🤗🤗🤗🤗🤗

Jul 09, 2024

Eagleman53 responded

There the best. Go see sherry

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