Susan Brockmeier
Delivery Coordinator
Mungenast Lexus of St. Louis
13700 Manchester Road
Manchester, MO 63011
71 Reviews
Write a Review71 Reviews of Susan Brockmeier
November 20, 2024
The experience was very good and it simple to make up our minds on what vehicle we wanted. The staff was very gracious, informative and helpful. Our sales person Sherry did everything that was necessary to minds on what vehicle we wanted. The staff was very gracious, informative and helpful. Our sales person Sherry did everything that was necessary to make us feel comfortable and showed excellent patience. More
Other Employees Tagged: Kyle Blake, Michael Medlin, Emmanuel Alcasabas, Sherry Overhoff
August 26, 2024
Sherry O. was wonderful and cared about getting me the features and payments I wanted. was wonderful and cared about getting me the features and payments I wanted. More
Other Employees Tagged: David Cordner, Bric Flint, Sherry Overhoff
July 09, 2024
We bought gx460. From Sherry. She’s the greatest. Everyone at the dealership were great. That we met 🦅🦅🦅🦅🦅😋😋😋😋😋 From Sherry. She’s the greatest. Everyone at the dealership were great. That we met 🦅🦅🦅🦅🦅😋😋😋😋😋 More
Other Employees Tagged: Josh Clark, Bric Flint, Sherry Overhoff , Nancy
May 03, 2024
Sherry was excellent and very sweet. She accommodated my wife and I at every step and made us feel very comfortable. Great experience all around! She accommodated my wife and I at every step and made us feel very comfortable. Great experience all around! More
Other Employees Tagged: Sherry Overhoff
March 21, 2024
We went to Mungenast Lexus late Fall 2023 to view options for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a relaxed presentation. We explained this was the beginning of our search and had to check out other SUVs. Nate thanked for allowing him to show Lexus SUV choices. Late January we returned to Mungenast having decided that we definitely wanted a Lexus. Mr. Hopson was glad to see us back and then explianed the differences in the fleet of SUVs that Lexus makes. Nate encouraged us to test drive any models that we needed to check out. That day we knew that RX350 Hydrid would be our next automobile. Nate checked with floor manager, John, about incoming inventory. A auto was scheduled to be built in late February and arrive mid -late March. We were excited and ready as soon as possible. Mr. Hopson kept us informed of the progress of SUV in the manufactoring and delievery. We got calls and really appreciated Nate's attention to our car. We picked up today. It is everything Nate and other staff had told us. Nate escorted us through the signing , payment, and new auto instruction. Nate was wonderful to work though this big purchase. Everyone, Susan, Nancy and David especially , made this a good experience . Thanks Nate and entire Mungenast staff with whom we worked. Jane and William Patrick Gibson More
Other Employees Tagged: John Uglow, Nate Hopson , Nancy gave me the Systems check out. Thank goodness. David did our financial checkout. He was very enthusiastic about Lexus brand.
March 19, 2024
Nate Hopson did a great job of selling me my new SUV. He was very professional, knowledgeable, and patient. He went out of his way to make sure that i was happy with my purchase. Robert Miller was v He was very professional, knowledgeable, and patient. He went out of his way to make sure that i was happy with my purchase. Robert Miller was very helpful with my financial needs. He was also very patient and informative. The entire staff at Dave Munganest were very friendly. They are always available to answer any questions and schedule ongoing services. More
Other Employees Tagged: Nate Hopson, B.J. Springett, Josh Clark , Robert Miller
March 01, 2024
The staff at the dealership are very professional and accommodating. I felt that everyone wanted me to be happy with every aspect of my interaction. Specifically my sales rep Sherry, sales manager, John. accommodating. I felt that everyone wanted me to be happy with every aspect of my interaction. Specifically my sales rep Sherry, sales manager, John. Also Susan, the accessories rep. And finally Rob the financial services rep. Really a great team! Also the hostess in the waiting area went out of her way to make sure I had what I wanted in the way of refreshments. After the sales completion, Haylie Cordia did a great job explaining the electronics of my ne vehicle to me. More
Other Employees Tagged: John Uglow, Sherry Overhoff , Rob Miller in Finance was very helpful andHaylie Cordia in Technical Support was Great
February 28, 2024
I just purchased a Lexus from Mungenast Lexus of St. Louis, and it was the easiest experience I have ever had with purchasing a new car. This great experience started with the professional approach prov Louis, and it was the easiest experience I have ever had with purchasing a new car. This great experience started with the professional approach provided by Nate, the sales consultant. With Nate, I was able to quickly come to an agreed upon price for my new Lexus and valuation of my trade-in vehicle. I will be purchasing new vehicles from Mungenast in the future because of my experience. More
Other Employees Tagged: Nate Hopson, Bric Flint
January 06, 2024
Nate Hopson is the best. Friendly, honest, responsive, available. You would be lucky to work with him. Friendly, honest, responsive, available. You would be lucky to work with him. More
Other Employees Tagged: Nate Hopson, Marty Laaksonen, B.J. Springett, Brendan Laaksonen , John in Finance
November 20, 2023
Had a great experience at Mungenast Lexus of St. Louis. We worked with Spencer O'Brien, who was awesome! Exceptional service from Spencer, Rob Miller in Finance and and Sherry Overhoff, who went ove Louis. We worked with Spencer O'Brien, who was awesome! Exceptional service from Spencer, Rob Miller in Finance and and Sherry Overhoff, who went over all of technology features. Top notch service from each. The showroom is beautiful, as is the lounge. Best experience ever buying a car. We are loving our new RX 350! More
Other Employees Tagged: Sherry Overhoff, Spencer O’Brien