Sulaiman Aziz
Sulaiman Aziz at Elk Grove Toyota
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Sulaiman Aziz

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.3
25 Reviews
4.3

25 Reviews

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25 Reviews of Sulaiman Aziz

October 11, 2024

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Employee Rating

Muitipoint inspection was not done then the vehicle was released. but Listed to the work order and lied that was done. Lied that the Car washing was done and I waited for 1 hr to car wash the car. Thinki More

by jcruz_rn
Service Price Transparency
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Recommend Dealer
No
Oct 11, 2024

jcruz_rn responded

We paid this hard earned and trust now This job Order are really set aside and pretend that was done. To Mr Aziz. When You deal it should be done no liases should be made. This should be escalated as time is spend to be disgranted $ 900.00 We spent to be satisfied in one time. The Steering issue should be escalated as a recall that this affects a lot of consumers. And be refunded. A Defective parts. And a Safety issue to Toyota. We hope we could hear somthing. Thank you

Oct 11, 2024

jcruz_rn responded

The steering issue and its replacement was Questionable and Rusting. Or a used parts they connected. I have a picture to show that A $ 900 bill is unsatifactory. For sure the 1 yr warranty is unsuffient for consumers. Pls let this be refunded we paid we need to be satisfied

June 28, 2024

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Get customer service. They found a missing bolt and fixed it without a charge. Live my new Tundra, and knowing the dealership is great always helps. More

by Keithedwards341
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Recommend Dealer
Yes

Other Employees Tagged: Baljinder Singh

Jun 28, 2024

Elk Grove Toyota responded

Hello, Thank you for this review. I am happy to hear our team was able to assist you during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 17, 2024

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Employee Rating

Very good. I have no other words to say. Make this portion/box optional if you will. More

by April4442
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Elk Grove Toyota responded

Hello, Thank you for your feedback. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 28, 2023

Dealership Rating
Employee Rating

I had a huge service needing to be done for my 2013 Scion Tc. My service advisor Kane was great! He was in constant communication with me about my vehicle and keeping me updated. Car drives great now! Thank More

by Justin Xiong
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Khang Bui

November 02, 2023

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Employee Rating

Uses genuine Toyota parts. Totally professional. Always clean waiting areas with free coffee. Can book appointments online. More

by photomom.df
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 28, 2023

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Excellent customer service work done was completed timely manner, faster than what was quoted. Great job to all involved especially my service writer Sulaiman Aziz More

by marepps53
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 22, 2023

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All good great customer service and support fast and friendly no issues 2 big thumbs up More

by THOMASONBRADLEY3
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carly Watkins, Khang Bui, Michaela (Mickey) Alvares, Andres Flores, Jelian Alop, Rene Ascencio , Lauren Addison, Anthony Aldrete, Angie Gonzales

July 24, 2023

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Employee Rating

I had service and my car broke down again the next day do to technician error. Very inconvenient. Stuck on freeway do to dealers negligence. More

by Robinllowery
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

July 20, 2023

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Employee Rating

Respond on the job whenever you did. When the same problem you did it under the warranty . Thank you! More

by francischan13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Elk Grove Toyota responded

Hello, Thank you for your review. I am happy we were able to get your repair fixed under warranty. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 24, 2022

Dealership Rating
Employee Rating

The best service in CA bar none. Anthony,Nick,Sulaiman,and everyone there are very honest,dependable,and eager to insure that your vehicle is back on the road in a save and timely ma More

by Prius08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie Jaynes, Baljinder Singh, Samir Khan, Jeannette Blair, Alberto Aguilar, Milton Vong , Anthony Aldrete, Nicholas Kersten, Adam Niazi

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