Sue Simone
Sue Simone at Honda Universe
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Sue Simone

Sales

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Sue Simone

November 02, 2024

Dealership Rating
Employee Rating

Best experience of my life and ray is the best guy for the job.This is the 2nd car we got there. We plan on never going anywhere else. More

by Dcbottcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Honda Universe responded

Thank you for your incredible feedback! We’re thrilled to hear that your experience was the best of your life and that Ray made such a positive impact. We truly appreciate your loyalty and look forward to helping you find your next car in the future. Welcome back anytime!

Nov 12, 2024

Dcbottcher responded

I really appreciate it and I will never go anywhere else.

October 21, 2024

Dealership Rating
Employee Rating

Joseph, sue and Mike were great to work with. Happy with the purchase of my new 2025 civic More

by AJOHNSEN6708
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 21, 2024

Honda Universe responded

Thank you for your fantastic review! We're so glad to hear that Joseph, Sue, and Mike made your experience enjoyable. Congratulations on your new 2025 Civic! We appreciate your business and look forward to seeing you again!

October 07, 2024

Dealership Rating
Employee Rating

Very attentive and worked quickly. Staff were friendly and supportive to each other. I was helped with my issue and my additional requests were explained very well. More

by LESLIELJG
Recommend Dealer
Yes

Other Employees Tagged: Javier Campos

Oct 07, 2024

Honda Universe responded

Hi Leslie, we're glad to hear you appreciate the response. If you have any more feedback or need assistance in the future, please feel free to reach out. We’re here to help! 😊

August 23, 2024

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Employee Rating

Great experience! Very patient, explained everything clearly., very knowledgeable. The environment was very comfortable and welcoming. Sue, Mike & Nick are an awesome More

by JLIGUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2024

Honda Universe responded

Thank you for the wonderful review! We're delighted to hear Sue, Mike, and Nick made your experience comfortable and informative. We appreciate your recommendation and look forward to assisting you again!

March 25, 2024

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Employee Rating

Sue was an amazing salesperson . She provided me with all the information for the vehicle I was interested in . She made sure I was satisfied with the answers to the questions I pres More

by Mandita88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that Sue Simone was so helpful with your needs and we hope to see you again!

March 22, 2024

Dealership Rating
Employee Rating

I brought my 82 year old mom in to look at new cars last weekend. We were assisted by Sue Simone. Sue was awesome. She applied absolutely no pressure which was important because my deceased father always we More

by Jim Brune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones

Mar 22, 2024

Honda Universe responded

It is a pleasure to hear that Sue Simone was so helpful and your mom is pleased with her purchase. We really appreciate your five-star rating and congratulations to her on the new 2024 Honda HR-V Sport!

March 21, 2024

Dealership Rating
Employee Rating

Rahsaan was friendly, and helpful when I asked my questions, but he was talking on the telephone the whole time we were with him, which limited my comfort in asking questions about the forms I was as More

by JOHN.BADENHAUSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones, Vincent Zerbo

Mar 22, 2024

Honda Universe responded

Thank you for your feedback. We are glad to hear that Rahsaan was helpful and please let us know if there is anything we can do to provide additional assistance.

February 26, 2024

Dealership Rating
Employee Rating

I just bought a 2019 Hyundai Tucson SE . I cannot tell you how nice it was dealing with Sue! I had such a bad experience at Automotive Ave I truly was dreading going to another dealership. W More

by shirleymullen122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno

Feb 27, 2024

Honda Universe responded

Sue is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

February 23, 2024

Dealership Rating
Employee Rating

Purchased a 2019 subaru outback ,Had a good experience with Sue Simone in regards to getting back to me with fast texting about the many questions i had about the car ' Also like to let you know car pass More

by ROJOSTILLMEADOW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 24, 2024

Honda Universe responded

Thank you so much for the review. We are very glad to hear that Sue Simone provided you with such a positive experience at our dealership!

February 05, 2024

Dealership Rating
Employee Rating

Made it convenient Sue helped my wife which made it a good experience. She loves her car More

by MIKE.MAC.GIFF123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Bendar

Feb 05, 2024

Honda Universe responded

Thanks for sharing your five-star experience. We are thrilled to hear that Sue was very helpful with your needs. Please let us know if we can further assist you in any way. Thank you for being our customer!

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