Sue Lerch
Sue Lerch at Planet Honda
Refer Me

Sue Lerch

CSM

Planet Honda

2285 US-22
Union, NJ 07083

Contact Me
not yet
rated
72 Reviews
not yet
rated

72 Reviews

Write a Review

72 Reviews of Sue Lerch

July 09, 2024

Dealership Rating
Employee Rating

I recently had the unfortunate experience of buying a car from Planet Honda. Everything from the start was mishandled. I purchased the car in April and I am still waiting for several issues to be resolved. T More

by Jenny3527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William "Bill" Feinstein

Jul 18, 2024

Planet Honda responded

Hello, We're truly sorry to hear about your experience and understand how frustrating this must be. This is not the level of service we strive for, and we apologize for any inconvenience caused. We would like to address these issues directly with you, so please reach out at your earliest convenience. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

July 08, 2024

Dealership Rating
Employee Rating

This was our third purchase from PH, and it was absolutely great. the process was easy and clear. We got a good price, and the whole transaction was smooth. We had a great salesman, Frankie Tala More

by SHaller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 16, 2024

Planet Honda responded

Hello! We're delighted to hear that Frankie and the Planet Honda team made your third purchase just as smooth and satisfying. Thanks for being a loyal customer. We look forward to seeing you again soon!

May 23, 2024

Dealership Rating
Employee Rating

Not the usual car dealership run around and pressure tactics! I’m happy that salesman Carlos Crispin greeted us. He was professional, friendly, and straight forward during the entire process. We told h More

by dnetting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Crispin

May 31, 2024

Planet Honda responded

Hello! We're delighted to hear that Carlos provided a professional and enjoyable car-buying experience at Planet Honda. It's great to know he helped you find the perfect vehicle within your budget. Enjoy your new car!

November 30, 2021

Dealership Rating
Employee Rating

Love the atmosphere of this dealership,Very upbeat with Love the atmosphere of this dealership, Very upbeat with music and disco ball. The salesman Meena has helped me choose the best vehicle for my family More

by Jlynn2247
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meena Tawfik

Nov 30, 2021

Planet Honda responded

Hello Jlynn, We're excited that Meena and our Planet Honda team were able to help you and your family into the best fit in a new vehicle. And, of course, that you enjoyed the ambiance! Thank you very much for choosing us to trust with your business. We wish everyone happy and safe travels ahead and look forward to assisting you again in the future.

October 06, 2021

Dealership Rating
Employee Rating

This is a family dealership that you are treated like one !! Amazing team that are so helpful, kind and makes us feels right @ home. Thank you for all you do!!!🙂🙂 More

by Selma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romney Corvalan, Francis Duah, Francis Duah

Oct 07, 2021

Planet Honda responded

Hello Selma, You are part of the family here! Your kind words made our day, so thank you very much. We're always happy to help and wish you safe and exciting travels ahead. We look forward to assisting you again whenever you may need help along the way.

Oct 17, 2021

Selma responded

Thank you !!! You guys are awesome!!!

May 18, 2021

Dealership Rating
Employee Rating

I was looking for thw car for a littlw while and at the end i go it. Thank you so much for your help. Good service. More

by TALVARESZ2028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashraf Ghobrial

May 17, 2021

Dealership Rating
Employee Rating

Always great to take my car to a reliable and repeatable company for my service needs! Thanks planet Honda for years of service and dedication! More

by ELSIK95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hartley, Eduardo Huaman

May 17, 2021

Dealership Rating
Employee Rating

I was very pleased with my sales guy Aladdin! Funny I was outside looking at vehicles and he asked me if I needed help and I said I am good just looking, his great spirit led me to Ask for his help and we s More

by ROARRRRRRRRRR 🦁
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny O. Boye , Aladdin Agina

May 14, 2021

Dealership Rating
Employee Rating

Short wait time, comfortable wait area. Excellent customer service. Always a pleasure coming to this location. Keep doing what your doing, looking forward to my next service More

by JAMESNAKEISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul

May 13, 2021

Dealership Rating
Employee Rating

Day treat customers with respect and they help customers out I will gladly tell another customer or friend about the dealership it was very respectful More

by felixa3456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Silva

1
...

Dealership Inventory (1682 Vehicles)

new 2025 Honda HR-V car, priced at $28,250
2025 Honda HR-V
new
N/A exterior
CVT
All-wheel Drive
new 2025 Honda Civic Hybrid car, priced at $32,845
2025 Honda Civic Hybrid
new
N/A exterior
CVT
Front-wheel Drive
new 2025 Honda Civic car, priced at $27,345
2025 Honda Civic
new
N/A exterior
CVT
Front-wheel Drive
new 2025 Honda Accord Hybrid car, priced at $36,035
2025 Honda Accord Hybrid
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
new 2025 Honda CR-V car, priced at $35,200
2025 Honda CR-V
new
N/A exterior
CVT
All-wheel Drive
used 2022 Honda CR-V car, priced at $25,951
2022 Honda CR-V
used
Modern Steel Metallic exterior
CVT
All-wheel Drive