Sue Hannam
Sue Hannam at Lithia Volkswagen of Des Moines

Sue Hannam

Vehicle Acquisition/Inventory Specialist

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Johnston, IA 50131

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3 Reviews
not yet
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3 Reviews

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Dealership Experience

25 yrs, 3 mos

3 Reviews of Sue Hannam

May 30, 2022

Dealership Rating
Employee Rating

I am very dissatisfied with your service department. Their lack of cooperation in allowing me to get my service and warrantee work done is atrocious. I see no reason whatsoever that I should have to tak More

by mdantuono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Austin Berkes, Ross Taylor, Peggy Ferguson, Mark Mears, Philip Ostrem , Georan Churchill, Dwayne Hill, Jeremy Lester

Jun 03, 2022

Lithia Volkswagen of Des Moines responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

July 15, 2021

Dealership Rating
Employee Rating

It was a clean place with friendly people. Our sales and service reps. were helpful and made the process of servicing and leasing a vehicle smooth. Same goes for everyone in the finance office. Thank you! More

by ELAINE.MERRITT3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Berkes, Kevin Caldwell , Ron Anderko, Samuel Dawson

November 07, 2020

Dealership Rating
Employee Rating

First class dealership offering great inventory, very well informed salesman, Brian Braak, made the process simple, fair and quick. Brian explained all the details of the Audi suggesting all season mats More

by Bdhillwoodrestore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Berkes, Peggy Ferguson , Brian Braak, Linda Cramer, Dwayne Hill

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