Subhi "Sam" Abughoush
Subhi "Sam" Abughoush at INFINITI Of Orland Park
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Subhi "Sam" Abughoush

Client Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
10 Reviews
4.9

10 Reviews

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10 Reviews of Subhi "Sam" Abughoush

April 03, 2025

Dealership Rating
Employee Rating

It was great easy experience. They knew what I wanted and answered every question I had More

by Ruff
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 28, 2025

Dealership Rating
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I had a positive experience so far. I’m still waiting for a part to be ordered or delivered to them so they can fix it but so far they have been very good. I have had negative experienc More

by GKOVAR76
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Moe Altarifi, LaToya Tenton

Mar 31, 2025

INFINITI Of Orland Park responded

Hi GKOVAR76, thank you so much for sharing your positive experience. We strive on excellent customer service and appreciate your business. Please reach out to us directly and let us know if you need anything 708-403-4700. Kind Regards, INFINITI of Orland park

March 07, 2025

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Everything was outstanding from our salesperson to the management team. We had a great putting experience! More

by tttbne
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 10, 2025

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're so glad to hear that everything from the salesperson to the management team exceeded your expectations. We're thrilled you had a great experience and look forward to assisting you again in the future. Enjoy your new vehicle! Best Wishes, INFINITI Of Orland Park

February 04, 2025

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Employee Rating

Great experience, very smooth process. I enjoyed working with Subhi as well as his manager Eddie. They were attentive and not dismissive. Smooth process and great communication More

by Health Insurance Agent
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marquie, Lucas Galifos

Feb 12, 2025

INFINITI Of Orland Park responded

Thank you for the fantastic review! We're so glad to hear that you had a smooth experience working with Subhi and his manager Eddie. We appreciate your kind words about their attentiveness and communication. We look forward to assisting you again in the future! Best Wishes, INFINTI Of Orland Park

December 28, 2024

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Employee Rating

Questionable business practices. $2000 Lojack added to price without pre approval, I was not told of the cost prior to signing the contract. Went back to have contract rewritten and More

by mimikallas51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eddie Marquie , Yassan Hassan

Jan 06, 2025

INFINITI Of Orland Park responded

We sincerely apologize for the issues you encountered during your recent experience with us. We take customer feedback seriously and strive to ensure transparency throughout the buying process. We deeply regret that you were not informed about the Lojack cost upfront and that the handling of the situation did not meet your expectations. Your concerns regarding the key fob and referral program have also been noted, and we will be reviewing this internally to improve our customer experience. We appreciate you bringing these matters to our attention and hope to have the opportunity to restore your trust in the future. Best Wishes, INFINITI Of Orland Park

December 05, 2024

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Employee Rating

This dealership was very professional. My salesman Sam was the best. No pressure at all would definitely go back. 5 stars. More

by kbaker111621
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Galifos

Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for the fantastic review! We're thrilled to hear that Sam provided you with excellent, no-pressure service. We appreciate your kind words and look forward to welcoming you back in the future. Thanks for the 5 stars! Best Wishes, INFINITI Of Orland Park

November 24, 2024

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Employee Rating

Sam was amazing he is the best. Worked with me on everything thank you .n More

by brittanybradshaw85
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marquie, Lucas Galifos

Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for the fantastic feedback! We're so glad to hear that Sam provided you with excellent service and worked with you every step of the way. We’ll be sure to pass along your kind words. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

October 29, 2024

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Easiest car buying experience I have ever had! Extremely helpful and quick process, would highly recommend. More

by Mais A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Altarifi , Hassan Yasin

Nov 26, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We're so happy to hear that your car buying experience was quick and easy. We truly appreciate your recommendation and look forward to helping you again in the future! Best Wishes, INFINITI Of Orland Park

October 27, 2024

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Employee Rating

It was a great experience, everyone was so nice and helpful. I definitely recommend this dealership. More

by SWILLS8124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marquie, Lucas Galifos

Nov 26, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear you had a great experience and that our team was able to assist you. We truly appreciate your recommendation and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

October 25, 2024

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Employee Rating

Had a great experience with the manager and sales personnel (Sam). Will definitely return for my next car More

by THANN55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marquie

Nov 20, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear about your great experience with our manager and Sam. We look forward to assisting you with your next car! Best Wishes, INFINITI Of Orland Park

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