Steven Woolfson | Page 2

South Shore Nissan responded

Thank you for your kind words! We’re glad to hear you felt confident in the quality and thoroughness of our work. Providing great service and ensuring everything is done right the first time is always our goal. We truly appreciate your feedback and look forward to helping you again in the future!

South Shore Nissan responded

Thank you for your kind words! We're glad to hear you found our team friendly and our waiting area clean and comfortable. It’s great that you enjoyed the coffee selection too! We always aim to keep our customers informed throughout the service process, so we’re especially happy to know that made a difference for you. We truly appreciate your feedback and look forward to seeing you again!

South Shore Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Providing excellent customer service in a clean, comfortable environment is something we take great pride in, and it’s wonderful to know our staff kept you well-informed throughout your visit. We truly appreciate your trust and look forward to seeing you again for your future vehicle service needs!

South Shore Nissan responded

Thank you for noting how quickly we completed your Nissan Rogue service and for recognizing the clean, peaceful environment. We look forward to assisting with your maintenance needs on future visits.

South Shore Nissan responded

Thank you for bringing this to our attention. We’re sorry to hear about the confusion and any frustration this situation may have caused. Clear and accurate communication is extremely important to us, especially when it comes to recalls and the safety of your vehicle. We understand your concern and appreciate that you took the time to research this further. We would very much like the opportunity to review your visit, confirm exactly what work was completed, and address any discrepancies with you directly. Please reach out to us or stop by at your convenience so we can go over everything together and ensure your vehicle has received all necessary recall services. Your trust is important to us, and we’re committed to making this right. We look forward to speaking with you soon.

South Shore Nissan responded

Delighted to hear our team was friendly and accommodating while keeping you informed about the expected wait. We’re pleased the facility was clean and comfortable for your time here. Thanks for trusting us with your Nissan Frontier service.

South Shore Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience with us. Providing quick, high-quality service with minimal wait time is exactly what we strive for. We truly appreciate your feedback and your A+ rating—it means a lot to our team. We look forward to serving you again!

South Shore Nissan responded

Thank you for highlighting our team’s expertise and welcoming approach. We’re glad you found the facility clean, appreciated the clear repair timeline, and felt comfortable leaving your Nissan Frontier with us for the work.

South Shore Nissan responded

Thank you for trusting us with your Honda. We’re glad our team took care of the nail in your tire so quickly and professionally, getting you back on the road without stress. We appreciate your recommendation and look forward to serving you again.

South Shore Nissan responded

Thank you for your feedback! We're glad to hear you found our service team efficient while working on your car. We also appreciate you pointing out the delay in being notified for payment after your vehicle was ready. That’s helpful insight, and we’ll work on improving our communication so the process is smoother and more timely for our customers. We value your visit and hope to provide you with an even better experience next time!