What other adjective than "unbelievable" would apply to Steven Shumel. He is consistently Plaza Honda's top salespeson in both in volume and customer satisfaction. His attention to detail and his follow through impresses his customers like no other. No wonder he gets the steady stream of referrals like he does.
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Write a Review67 Reviews of Steven Schumel
April 29, 2021
I was actually afraid to go there because of some of the stuff i read,i have purchased 10 cars in my lifetime and this last one was the first time with honda and for me so far was the best experience.I got stuff i read,i have purchased 10 cars in my lifetime and this last one was the first time with honda and for me so far was the best experience.I got to say it went really well with all persons that i interacted with during transaction.I cant tell you how happy i was when i drove out of there in my new vehicle.I was so happy i just kept driving because the vehicle was so beautiful and i was still sort of in shock of how well it went for me so if u looking for for a good vehicle give them a chance go see for yourself.Have your paperwork ready,you can always ask questions.They will explain to you whatever you need to know.The sales consultant i worked with was Steven Shumel and from my time there a couple of his customers came in with different questions or something they needed and he took care of them too with no hesitation from what i saw! For now i give them 5 stars and since now i am a honda customer i hope it can stay at five stars! More
September 03, 2020
Tricked by them at my leading of the third car. Before that leased 2 cars from them smoothly. For the last one they mishandled my agreement with the private lease end protection company- they checked wron that leased 2 cars from them smoothly. For the last one they mishandled my agreement with the private lease end protection company- they checked wrong boxes- purposely? by neglect?- as a result I threw away 900 dollars thinking I am protected for 5 K for the life of the lease. (By their mishandling, it was for 1500 and just for the first year, so of no avail) Yevgenis Mastyayeva More
Other Employees Tagged: do not remember the last names of the managers involved
November 02, 2017
Unsatisfactory experience! Very foolish!!!! Gust got 17 Pilot. Sales person very helpful! Calculate price,taxes, plates,registration etc. I paid up front. Finance departmen Very foolish!!!! Gust got 17 Pilot. Sales person very helpful! Calculate price,taxes, plates,registration etc. I paid up front. Finance department very different. Charge for plates,registration etc.again,never ask if I paid!!! Final price about $1400 more then salse person!!! Interest rate very high!!! Won't be going there again!!!! More
September 15, 2017
There should be a change in the attitude We have been treated badly in the finance table by providing a higher interest rate of 4% and the way they treated us is below the standards We have been treated badly in the finance table by providing a higher interest rate of 4% and the way they treated us is below the standards More
September 12, 2017
New Car Feedbak Steven was great to work with. Very responsive to calls and concerns. Worked with me to get the car I wanted. Delivery process was great - he expla Steven was great to work with. Very responsive to calls and concerns. Worked with me to get the car I wanted. Delivery process was great - he explained how to use all the features of the car. He is very proactive for his customers. I look forward to working with him again when I purchase my next car. More
Other Employees Tagged: Dwayne Markland
July 24, 2017
Nice experience. My experience with steve was very good. It was fast easy and honest. He helped with the trade in and all the paper work and I didn't have to spend to My experience with steve was very good. It was fast easy and honest. He helped with the trade in and all the paper work and I didn't have to spend too much time in the showroom. More
July 14, 2017
Great experience wonderful pl They were great pleasant professional ethical honest communicated well mannered walked me through the process so that I understood what was going on w They were great pleasant professional ethical honest communicated well mannered walked me through the process so that I understood what was going on would recommend them to every body More
Other Employees Tagged: Kevin Weeks
June 29, 2017
Super happy!! I am extremely happy with my purchase and the service that was provided to my boyfriend and I by sales rep Steven. He was amazing! He explained every I am extremely happy with my purchase and the service that was provided to my boyfriend and I by sales rep Steven. He was amazing! He explained every detail and made sure I was completely happy! This was my first time purchasing a vehicle and he made sure I left a happy camper with the car I wanted and boy did I! My first vehicle purchased and the best experience EVER! I cannot thank him enough. The financial rep Kevin was also just as wonderful!! Thanks to all! More
Other Employees Tagged: Kevin Weeks , Vera, thank you for advising me that this would be a great place to go to purchase my first vehicle.
May 11, 2017
New Car Purchase Steven Shumel was extremely helpful with our new car purchase. From the moment we met him, he explained all our options and prices. He was a very expe Steven Shumel was extremely helpful with our new car purchase. From the moment we met him, he explained all our options and prices. He was a very experienced salesman and also extremely helpful and provided excellent customer service. I would recommend Plaza Honda to friends and family and Steven Shumel as their salesman. I would return to purchase another vehicle here in the future. More
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