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Steven Runion

Overview Reviews (703) Inventory (208)

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Steven Runion

Steven Runion | Page 46

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8

703 Reviews

Overview Reviews (703) Inventory (208)

4.8

703 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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703 Reviews of Steven Runion

August 30, 2023

Dealership Rating

Employee Rating

Took the car on time. Was 40000 mile check.needed brakes . Was done in great time Was 40000 mile check.needed brakes . Was done in great time More

by DSLOCUM5

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick

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Aug 30, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

August 24, 2023

Dealership Rating

Employee Rating

So nice and always so helpful. It was a busy day but things moved along pretty quickly. It was a busy day but things moved along pretty quickly. More

by AMYCHISHOLM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick, The people in the parts department were also so helpful and nice.

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Aug 24, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again, Amy!

August 23, 2023

Dealership Rating

Employee Rating

They did all that I asked for and made some recommendations that I appreciated bringing to my attention recommendations that I appreciated bringing to my attention More

by GPAYNE1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Siefers , Howard Boughter

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Aug 23, 2023 -

Kenny Ross Subaru responded

We always appreciate your continued loyalty and support!

August 23, 2023

Dealership Rating

Employee Rating

Its pretty clean and very welcoming depending on who you get. The steve guy is amazing and the reason i keep coming back, but there are times ive came here for somthing as simple as a oil change and they di get. The steve guy is amazing and the reason i keep coming back, but there are times ive came here for somthing as simple as a oil change and they didnt put oil back in my car. More

by dannynics

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 23, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

August 18, 2023

Dealership Rating

Employee Rating

Excellent service. Exceptional customer service with the politest employees and the best waiting room I’ve ever seen. Unbelievable place to get your car serviced. Exceptional customer service with the politest employees and the best waiting room I’ve ever seen. Unbelievable place to get your car serviced. More

by DALTONMAD1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick

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Aug 18, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 15, 2023

Dealership Rating

Employee Rating

I was very pleased with the service! They were able to get me in right away! They were able to get me in right away! More

by JMRYCOL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 15, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 11, 2023

Dealership Rating

Employee Rating

Fast and efficient service, they did what I asked them to do. Overall, I been satisfied with this service center.. do. Overall, I been satisfied with this service center.. More

by EIR.INFO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers

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Aug 11, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 09, 2023

Dealership Rating

Employee Rating

Great experience getting my Subaru outback wilderness. John and Dave in finance were absolutely phenomenal. John and Dave in finance were absolutely phenomenal. More

by P.BEATTY0011

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Peters, Bryan Hastings, Mike Siefers , Jakob Krydick

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Aug 09, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 08, 2023

Dealership Rating

Employee Rating

Express service fast and efficient. Kept me informed of progress and additional car needs. Thank you! Kept me informed of progress and additional car needs. Thank you! More

by NEBCR695

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 05, 2023

Dealership Rating

Employee Rating

The service was excellent. I had a very nice loaner car. I’m happy to have my car back and no problems. I’m glad the work was under warranty. I had a very nice loaner car. I’m happy to have my car back and no problems. I’m glad the work was under warranty. More

by BOSTON75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Harrison

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Aug 07, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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