Steven Royall
Steven Royall at Rivard Buick GMC
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Steven Royall

Sales Manager

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.7
67 Reviews

NC country born, NY city raised! A true car nut that loves to connect with new people! If I’m not behind a steering wheel I’m spending time with the wife, son, and daughter!

Specialties & Trainings

Zurich Finance Certified

4.7

67 Reviews

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67 Reviews of Steven Royall

October 28, 2024

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Employee Rating

My experience at this dealership was great. They helped me to fix the issue that i was having at that moment and they did it right. I can’t thank enough to Bobby and other people at this dealer More

by yoe1986
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Emmrich

Oct 30, 2024

Rivard Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Rivard Buick GMC. It's fantastic to know that Bobby and our team were able to assist you effectively. Your gratitude means a lot to me! I look forward to seeing you again in the future. Sincerely, Troy Guidash t.guidash@rivardbuickgmc.com

August 12, 2024

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Hayley and Steven was professional knowledgeable very helpful. I would recommend this dealship to everyone. More

by dwoodhouse45
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hayley Coratti

Aug 13, 2024

Rivard Buick GMC responded

Thank you for your kind words! I'm thrilled to hear that Hayley and Steven provided you with professional and knowledgeable service. Your recommendation means a lot to us at Rivard Buick GMC. I look forward to assisting you again in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

July 04, 2024

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Amazing experience. I’ve bought a lot of cars but this was the easiest and best. Recently had service and even that was great. More

by Clint.Bailey
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Edwards , Samantha and April in service dept.

Jul 05, 2024

Rivard Buick GMC responded

Thank you, Clint! We appreciate your 5-star review and are thrilled to hear about your amazing experience with Rivard Buick GMC, from purchasing a vehicle to receiving excellent service. We look forward to welcoming you back in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

June 22, 2024

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Best dealership I've dealt with in 60 years of car ownership--sales, parts and service are all outstanding. More

by JGSELLERS43
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 24, 2024

Rivard Buick GMC responded

Thank you for the glowing review! We are thrilled to hear that you had such a positive experience with Rivard Buick GMC. We take pride in providing exceptional service across all departments. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

June 06, 2024

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Rivard took great care of us when we were buying from out of state and gave us a great deal. Steven Royall went far above and beyond to assist with processing our financing and helping us take possession of More

by SEVENALSTONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Brooks

Jun 07, 2024

Rivard Buick GMC responded

Thank you for choosing Rivard Buick GMC for your out-of-state purchase. I appreciate your kind words about Steven's exceptional service in handling your financing. I'm thrilled to hear that you had a great experience. Please feel free to reach out if you ever need assistance in the future. Safe travels in your new car! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 28, 2024

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If you need a GMC buy from Rivard! Very smooth purchase and would highly recommend. More

by stuckmojo3
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sami

May 30, 2024

Rivard Buick GMC responded

Thank you for choosing Rivard Buick GMC for your GMC purchase! I am thrilled to hear that you had a smooth purchase experience with us. Your recommendation means a lot to me. I look forward to serving you again in the future. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 12, 2024

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In and out in less than three hours. Great job guys! Thank you. Highly recommended dealership and Nick Ricketts knows how to get deals done. More

by shickeyd
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Recommend Dealer
Yes

Other Employees Tagged: Nick Ricketts

May 14, 2024

Rivard Buick GMC responded

Thank you for choosing Rivard Buick GMC! I'm thrilled to hear you had a great experience and that Nick took care of you. I appreciate your recommendation and look forward to seeing you again in the future. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 04, 2024

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Best dealership I’ve been to in the 10 years I’ve been buying cars. Hiram Otero is the reason. He made the entire experience seem less. His customer service and knowledge of cars is unmatched. I can tell More

by santoniowalls
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Recommend Dealer
Yes
May 07, 2024

Rivard Buick GMC responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of sales excellence. It’s quite an accomplishment to hear that Hiram provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 05, 2024

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Ronnell was amazing he did a great job of not pressuring my wife and I, but still being there whenever we had a question or concern! More

by james.nuwer
Recommend Dealer
Yes
Mar 07, 2024

Rivard Buick GMC responded

James, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free experience, and I'm glad to hear that was the case for you on your recent visit to Rivard Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 17, 2024

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Customer service is not that great. I never met my salesman and then I requested a AWD and was not taken seriously. Now, I see my exact car as a AWD for a lower price. I am not happy! More

by mrsdixon0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eric Judd, David Hurley, Juan Castellanos , Jeremy Stroot

Feb 20, 2024

Rivard Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

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