Steven Ranelli | Page 12

Steven Ranelli has taken the time to discover the mechanical failure in my vehicle through true mechanical engineering by servicing my car the traditional way instead of simply with new age technicia mechanical failure in my vehicle through true mechanical engineering by servicing my car the traditional way instead of simply with new age technician practices. This is a lost talent. I appreciate the time he has been taking in making sure that not only I am safe but most importantly my 6 yr old son. No matter what it takes, I believe he's going to make it right, no matter how long it takes either. It's taken many tries and service drop-offs (3 in 6 days) but the issue has been personally heard and felt after he took a ride with me. This hopefully will allow for the discovery of the mechanical failure the car is throwing at us. I have faith he will make it right, and it will even be in show room condition in the end. I would also like to personally recognize Shaun Y. He has personally stood in my corner defending me and being my voice on my vehicle making it right as he stated he has daughters, and wants to give me the treatment he expects his daughters to recieve when they begin driving... and that I deserve nothing less. He expects my vehicle to be in the best condition providing the comfort, security, and safety that my son and I deserve and has offered to do anything he can to ensure that I recieve nothing less and is working together with Steve, and Matt Rodgers on my car. A remedy has been long overdue and while it's been incredibly frustrating and depressing- we're on the right track to solving the problem now, and I have Tameron Hyundai and those 3 people to thank the most for it. Thank you. More

by KAITLYNN LOTT Verified Customer Verified Customer

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Service Department promptly communicated with me and kept me informed about my vehicle. Courteous and professional. me informed about my vehicle. Courteous and professional. More

by chrisjh2021 Verified Customer Verified Customer

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The service was great. The facility was nice and clean and very cozy. Everyone had smiles and made you feel welcome. The facility was nice and clean and very cozy. Everyone had smiles and made you feel welcome. More

by MARENOMOORE1 Verified Customer Verified Customer

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Courteous professional, kept me informed. Repairs were done, timely, and into my expectations. Thank you, Hyundai Repairs were done, timely, and into my expectations. Thank you, Hyundai More

by NEPTUNEDTHR48 Verified Customer Verified Customer

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I was very pleased with the service and the communication with my service advisor. I would reecommend this dealership to my friends. with my service advisor. I would reecommend this dealership to my friends. More

by RSHINPAUGH1738 Verified Customer Verified Customer

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Customer service was great. Everyone was so helpful. I’ll be back to help my husband find a car soon. Everyone was so helpful. I’ll be back to help my husband find a car soon. More

by CRYSTALTANNEHILL Verified Customer Verified Customer

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Great service! Professionally conducted. Work completed in the time promised. Very please with the serviced performed. Professionally conducted. Work completed in the time promised. Very please with the serviced performed. More

by WILHEMINABROWN Verified Customer Verified Customer

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Everytime you come to this dealership for service, they want to charge you $200 just to tell you what’s wrong. Then they come up with astronomical prices. $16,000 for a head gasket that doesn’t even need t want to charge you $200 just to tell you what’s wrong. Then they come up with astronomical prices. $16,000 for a head gasket that doesn’t even need to be repaired. The radiator is brand new and wasn’t leaking. I think bc I’m a woman they tell me anything. Altogether, they wanted $27,000 to repair a 2011 Hyundai Sonata. No thank you. More

by dmcollier223 Verified Customer Verified Customer

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The reps were Friendly, professional and prompt. The department was clean, Snacks were a plus. The department was clean, Snacks were a plus. More

by TMATH56 Verified Customer Verified Customer

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Excellent service and very quick. Speed is very important these days. Life is very busy Speed is very important these days. Life is very busy More

by OUTLAX57 Verified Customer Verified Customer

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