Steven Petrucci
Steven Petrucci at Herb Chambers BMW of Boston
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Steven Petrucci

Client Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

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4 Reviews
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4 Reviews

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4 Reviews of Steven Petrucci

December 26, 2023

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Employee Rating

Steven was just awesome. He took the time to show me various cars and options and never pressured me for a sale. Everyone in the dealership was professional and nice. Ulti More

by Mjengelberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Melissa Steffy, Mohammed Omar

Jan 02, 2024

Herb Chambers BMW of Boston responded

We're delighted to know that Steven and our team at Herb Chambers BMW of Boston provided you with a great car-buying experience. We always aim for professionalism and no-pressure sales! Enjoy your new ride!

November 06, 2023

Dealership Rating
Employee Rating

Steven was excellent. He was friendly, helpful and not pushy, from the first test drive, working through purchase options, including how to best handle a unique trade-in More

by tjwickham20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Omar, Dan Mahoney

Nov 06, 2023

Herb Chambers BMW of Boston responded

Thank you for the 5-star rating! We're delighted to know that Steven provided you with excellent service at Herb Chambers BMW of Boston. We always aim for a hassle-free experience and see you again! Enjoy the new ride!

September 21, 2023

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Employee Rating

One of your sales reps is going around putting Herb Chambers stickers on vehicles with temp plates and if I catch them touch my car again I'm pressing charges. More

by AltimaShopper1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 25, 2023

Herb Chambers BMW of Boston responded

Thank you for reaching out. This is certainly not a practice condoned by our dealership and I would like the opportunity to get some additional details from you. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thanks again, Melissa Steffy - General Manager - msteffy@herbchambers.com

Sep 25, 2023

AltimaShopper1 responded

It happened Tuesday either at Home Depot in Nashua NH or The Crown Plaza parking lots around lunch time. I could probably get camera footage but my time is too valuable. There was no damage done to my vehicle but this is completely wrong and a very poor sales practice. Myself and my family and friends are unimpressed. Please coach your staff accordingly. Thank you.

August 02, 2023

Dealership Rating
Employee Rating

It was unpleasant working with the management department at the beginning. Steven P. Helps to solve the problems. More

by jianmin.mao
Recommend Dealer
Yes

Other Employees Tagged: David Torres, Hank Santos

Aug 03, 2023

Herb Chambers BMW of Boston responded

We're sorry to learn about the initial issues, but glad Steven helped resolve them at Herb Chambers BMW of Boston. We appreciate your feedback and hope we can continue providing great service in the future! Thank you!

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