Steven Murillo | Page 14

Steven was customer focused and professional. He kept me informed and updated on my car, He kept me informed and updated on my car, More

by SIAMESECAT1999 Verified Customer Verified Customer

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When you make an appointment, you would think they’re going to work on your car that day since I brought it in at 8:30AM. No loaner cars available so I had to rent a car out of my own pocket. I call 2 da going to work on your car that day since I brought it in at 8:30AM. No loaner cars available so I had to rent a car out of my own pocket. I call 2 days later and they said the transmission is what’s holding it up. I came in for an oil change, rear differential fluid change, bucking at low rpm’s and side view fold in mirror on the driver’s side was t working. Now, it’s 4 days later and I called and spoke to Steven. He said the car was never worked on yet. I let him have it! Suddenly, my car is ready at 10:30AM. This isn’t the first time this has happened to me. The car still has an occasional hiccup around 1-2 rpm’s. Everything else was taken care of. They need more loaner cars because it cost me nearly $600 for a rental and Steven was nice enough to give me a free oil change and take 10% off the bill. Go with caution! Make them spell out how long it will be in the shop. Go only if they have a loaner ready. More

by DONZAFH Verified Customer Verified Customer

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Excellent, pleasant, helpful, professional, communicates well, receptive to the customer, makes constructive suggestions, aims to please. well, receptive to the customer, makes constructive suggestions, aims to please. More

by MICHAELKATHYD Verified Customer Verified Customer

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Great service and appreciate how very helpful and informative everyone is. Good experience would recommend and will come again. informative everyone is. Good experience would recommend and will come again. More

by JORGELSOTO1992 Verified Customer Verified Customer

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Steven provides excellent customer service every time, he always goes above and beyond. I wouldn’t go anywhere else. always goes above and beyond. I wouldn’t go anywhere else. More

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Everyone was very helpful- car was fixed in short amount of time . Communication was helpful. of time . Communication was helpful. More

by METS5716 Verified Customer Verified Customer

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I’ve been coming here more then 15 years and I’ve never had a problem. had a problem. More

by Kat55 Verified Customer Verified Customer

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They satisfied me with the care for my car and kept my car in great condition I appreciate the wonderful and magnificent work mellinium honda accomplished to satisfy my car needs thanks again and have a w car in great condition I appreciate the wonderful and magnificent work mellinium honda accomplished to satisfy my car needs thanks again and have a wonderful week. More

by Miltonhobbs03 Verified Customer Verified Customer

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Steven was very helpful and explained everything to me. I would definitely go back for his services. I would definitely go back for his services. More

by Dreadie97 Verified Customer Verified Customer

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Service reception was quick and easy. Steven M. Was very pleasant and helpful car was ready in good amount of time and pickup was prompt. Very happy with this experience Steven M. Was very pleasant and helpful car was ready in good amount of time and pickup was prompt. Very happy with this experience More

by VIKIR102 Verified Customer Verified Customer

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