Steven Mclaughlin

Great customer service. Everything was done over the phone Steve was great to work with Everything was done over the phone Steve was great to work with More

by tle6472 Verified Customer Verified Customer

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Steven and his crew at BMW Bakersfield were great, they were highly accommodating and completely met my terms. There were a couple of snags along the way but more due to misunderstandings than anything, a were highly accommodating and completely met my terms. There were a couple of snags along the way but more due to misunderstandings than anything, and nothing that we weren't able to work out. The end result was perfect, I was able to complete the purchase at the expected price and my car was delivered to me in Long Beach the next day! They also held the car for me based on my word on the phone alone, which I really appreciated given that I live a couple hours away from the dealership. Larry, who delivered my car via flatbed, was also superior. I love my new (preowned) X3 and would recommend these guys without hesitation. (Regrettably, I did not catch the names of a couple other individuals at the dealership that I worked with briefly, but everyone was great!) More

by Monihawg Verified Customer Verified Customer

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The whole experience from initial contact via email to the finalization of the purchase was seamless the finalization of the purchase was seamless More

by Fletch Verified Customer Verified Customer

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