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Steven Heard

Overview Reviews (6) Inventory (296)

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Steven Heard

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Steven Heard

General Sales Manager

AutoMax Ocala

1918 SW 17th Street
Ocala, FL 34471

With over a decade of experience in the automotive industry, I’m Steven, the General Sales Manager at AutoMax Ocala. Since joining the team in January 2024, I’ve been dedicated to driving excellence and ensuring 100% customer satisfaction. As a proud veteran of the Army Medical Corps, I bring a disciplined and customer-focused approach to every interaction. My goal is to make your car buying experience as smooth and rewarding as possible. Feel free to reach out—I’m here to help!

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4.8

6 Reviews

Overview Reviews (6) Inventory (296)

Dealership Experience

9 mos

Industry Experience

10 yrs, 10 mos

4.8

6 Reviews

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6 Reviews of Steven Heard

September 17, 2024

Dealership Rating

Employee Rating

Always greeted warmly and allowed to shop at our pace. Our sales associate JC Diaz was extremely knowledgeable regarding their inventory and cared about finding us the right car to fit our needs and want Our sales associate JC Diaz was extremely knowledgeable regarding their inventory and cared about finding us the right car to fit our needs and wants. More

by PEIZANS

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Annette Evangelista, JC Diaz

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Sep 17, 2024 -

AutoMax Ocala responded

It's fantastic to hear that JC provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

September 09, 2024

Dealership Rating

Employee Rating

Purchase and financing quick and easy. Maykel was great and very informative. Highly recommend automax. Maykel was great and very informative. Highly recommend automax. More

by GWOLF95488

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Annette Evangelista, Maykel Gonzalez

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Sep 09, 2024 -

AutoMax Ocala responded

Thanks for sharing your thoughts about your experience with Maykel at AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

September 09, 2024

Dealership Rating

Employee Rating

Great place to buy and order actually I already recommended people we loved it and the people there for wonderful recommended people we loved it and the people there for wonderful More

by ARTCORINELLAA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Dippolito, Ernesto Daboub, Annette Evangelista, Matthew Gianikas

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Sep 10, 2024 -

AutoMax Ocala responded

Art, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

September 04, 2024

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Employee Rating

Great service, great people, they make the buying experience stress free and joyful. Definitely will be a return customer. experience stress free and joyful. Definitely will be a return customer. More

by SDCURRY1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scotty Hancock, Victor

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Sep 05, 2024 -

AutoMax Ocala responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

September 03, 2024

Dealership Rating

Employee Rating

RYAN CRUZ! RYAN CRUZ! RYAN CRUZ! It was meant to be! I see exactly why he received 5 stars!!!! Well deserved!!!! Purchased a vehicle on 8-31-24. Annette in fina RYAN CRUZ! RYAN CRUZ! It was meant to be! I see exactly why he received 5 stars!!!! Well deserved!!!! Purchased a vehicle on 8-31-24. Annette in financing was amazing! Matt, the manager, (I think) was awesome!!! Steven was awesome too!! Came with some humor which is always Lea called me on 9-2-24 to see how I was enjoying my car. She was very nice. That was the icing on the cake for me! I said I would never buy a car in Ocala but if I did, it would be at Automax because I heard so many good things about the place. Very professional, friendly, kind, helpful. Very smooth process!!!! OK! RYAN FROM QV!!!!!! I pray blessings over your life young man! You are truly amazing!!! KUDOS! More

by QUEENSBABYNYC

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Annette Evangelista, Matthew Gianikas

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Sep 03, 2024 -

AutoMax Ocala responded

September 03, 2024

Dealership Rating

Employee Rating

all good Elijah Rios was great to deal with would buy again thx to all buy again thx to all More

by zwagner52

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Elijah Rios , andre was great

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Sep 04, 2024 -

AutoMax Ocala responded

It's great to hear that Elijah was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

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