Steven Heard
Steven Heard at AutoMax Ocala
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Steven Heard

General Sales Manager

AutoMax Ocala

1918 SW 17th Street
Ocala, FL 34471

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4.5
11 Reviews

With over a decade of experience in the automotive industry, I’m Steven, the General Sales Manager at AutoMax Ocala. Since joining the team in January 2024, I’ve been dedicated to driving excellence and ensuring 100% customer satisfaction. As a proud veteran of the Army Medical Corps, I bring a disciplined and customer-focused approach to every interaction. My goal is to make your car buying experience as smooth and rewarding as possible. Feel free to reach out—I’m here to help!

Dealership Experience

11 mos

Industry Experience

11 yrs

4.5

11 Reviews

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11 Reviews of Steven Heard

November 23, 2024

Dealership Rating
Employee Rating

It was the best car buying experience I’ve ever had. I have to say that Haley Smith was fantastic to work with. I can’t tell you how much I respect her integrity! More

by ajlemelin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith, Haley Smith

Nov 25, 2024

AutoMax Ocala responded

It's great to hear that Haley was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

November 15, 2024

Dealership Rating
Employee Rating

I found the vehicle I wanted and Haley was there to help me with the purchase and everything else needed. She is very personable and knowledgeable as well. A very likable young lady who I would buy from a More

by LANFRANB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haley Smith

Nov 15, 2024

AutoMax Ocala responded

Thanks for your feedback on your recent visit to AutoMax Ocala. It's great to hear that Haley was able to assist you and that you had such a positive experience. The Sales Team at AutoMax Ocala

October 17, 2024

Dealership Rating
Employee Rating

Haley was awesome! What employee do you know in this day and age would come in on their day off? She was very professional,knowledgeable and truthful. I will recomme More

by FOURTRUB1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2024

AutoMax Ocala responded

Thank you for choosing AutoMax Ocala. Your feedback and rating mean a lot to us. We're glad Haely, Stephen, and our team were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala

October 09, 2024

Dealership Rating
Employee Rating

Finance dude is a complete jerk. Super rude and unprofessional. Laughed in my face when I told him which bank I was preapproved with and told me they didn't take my bank. Came back 2 More

by Chris Smith
Finance Experience
Recommend Dealer
No
Oct 12, 2024

AutoMax Ocala responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at AutoMax Ocala

September 25, 2024

Dealership Rating
Employee Rating

Professional sales staff was interested in getting us the RIGHT car, rather than just any car… Finance officer was quick and accurate.The entire experience was very pleasant compared to all those high pres More

by BENDODDJAX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

AutoMax Ocala responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala

September 17, 2024

Dealership Rating
Employee Rating

Always greeted warmly and allowed to shop at our pace. Our sales associate JC Diaz was extremely knowledgeable regarding their inventory and cared about finding us the right car to fit our needs and want More

by PEIZANS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Annette Evangelista, JC Diaz

Sep 17, 2024

AutoMax Ocala responded

It's fantastic to hear that JC provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

September 09, 2024

Dealership Rating
Employee Rating

Great place to buy and order actually I already recommended people we loved it and the people there for wonderful More

by ARTCORINELLAA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

AutoMax Ocala responded

Art, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

September 09, 2024

Dealership Rating
Employee Rating

Purchase and financing quick and easy. Maykel was great and very informative. Highly recommend automax. More

by GWOLF95488
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

AutoMax Ocala responded

Thanks for sharing your thoughts about your experience with Maykel at AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

September 04, 2024

Dealership Rating
Employee Rating

Great service, great people, they make the buying experience stress free and joyful. Definitely will be a return customer. More

by SDCURRY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scotty Hancock, Victor

Sep 05, 2024

AutoMax Ocala responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

September 03, 2024

Dealership Rating
Employee Rating

all good Elijah Rios was great to deal with would buy again thx to all More

by zwagner52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Rios , andre was great

Sep 04, 2024

AutoMax Ocala responded

It's great to hear that Elijah was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

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