With over a decade of experience in the automotive industry, I’m Steven, the General Sales Manager at AutoMax Ocala. Since joining the team in January 2024, I’ve been dedicated to driving excellence and ensuring 100% customer satisfaction. As a proud veteran of the Army Medical Corps, I bring a disciplined and customer-focused approach to every interaction. My goal is to make your car buying experience as smooth and rewarding as possible. Feel free to reach out—I’m here to help!
Read moreDealership Experience
11 mos
Industry Experience
11 yrs
9 Reviews
Write a Review9 Reviews of Steven Heard
October 17, 2024
Haley was awesome! What employee do you know in this day and age would come in on their day off? She was very professional,knowledgeable and truthful. I will recomme What employee do you know in this day and age would come in on their day off? She was very professional,knowledgeable and truthful. I will recommend this dealership and Haley to everyone. A great experience. Stephen even put gas in the car. I will be back for my next vehicle!!! More
Other Employees Tagged: Haley Smith, Annette Evangelista
October 09, 2024
Finance dude is a complete jerk. Super rude and unprofessional. Laughed in my face when I told him which bank I was preapproved with and told me they didn't take my bank. Came back 2 Super rude and unprofessional. Laughed in my face when I told him which bank I was preapproved with and told me they didn't take my bank. Came back 2 weeks later, didn't remember me and then had no problem with taking my bank after saying I was preapproved from a different bank prior. Super shady and scummy, don't bother coming here. More
September 25, 2024
Professional sales staff was interested in getting us the RIGHT car, rather than just any car… Finance officer was quick and accurate.The entire experience was very pleasant compared to all those high pres RIGHT car, rather than just any car… Finance officer was quick and accurate.The entire experience was very pleasant compared to all those high pressure guys down the street. We highly recommend Automax for anyone looking for an affordable pre-owned car SUB or truck More
Other Employees Tagged: Andres Gonzalez, Maykel Gonzalez
September 17, 2024
Always greeted warmly and allowed to shop at our pace. Our sales associate JC Diaz was extremely knowledgeable regarding their inventory and cared about finding us the right car to fit our needs and want Our sales associate JC Diaz was extremely knowledgeable regarding their inventory and cared about finding us the right car to fit our needs and wants. More
Other Employees Tagged: Annette Evangelista, JC Diaz
September 09, 2024
Great place to buy and order actually I already recommended people we loved it and the people there for wonderful recommended people we loved it and the people there for wonderful More
Other Employees Tagged: Scott Dippolito, Ernesto Daboub, Annette Evangelista, Matthew Gianikas
September 09, 2024
Purchase and financing quick and easy. Maykel was great and very informative. Highly recommend automax. Maykel was great and very informative. Highly recommend automax. More
Other Employees Tagged: Annette Evangelista, Maykel Gonzalez
September 03, 2024
RYAN CRUZ! RYAN CRUZ! RYAN CRUZ! It was meant to be! I see exactly why he received 5 stars!!!! Well deserved!!!! Purchased a vehicle on 8-31-24. Annette in fina RYAN CRUZ! RYAN CRUZ! It was meant to be! I see exactly why he received 5 stars!!!! Well deserved!!!! Purchased a vehicle on 8-31-24. Annette in financing was amazing! Matt, the manager, (I think) was awesome!!! Steven was awesome too!! Came with some humor which is always Lea called me on 9-2-24 to see how I was enjoying my car. She was very nice. That was the icing on the cake for me! I said I would never buy a car in Ocala but if I did, it would be at Automax because I heard so many good things about the place. Very professional, friendly, kind, helpful. Very smooth process!!!! OK! RYAN FROM QV!!!!!! I pray blessings over your life young man! You are truly amazing!!! KUDOS! More
Other Employees Tagged: Annette Evangelista, Matthew Gianikas
September 03, 2024
all good Elijah Rios was great to deal with would buy again thx to all buy again thx to all More
Other Employees Tagged: Elijah Rios , andre was great