Steven Eby
Steven Eby at Royal Oak Ford

Steven Eby

New and Pre-owned Sales & Leasing

Royal Oak Ford

27550 Woodward Ave
Royal Oak, MI 48073

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24 Reviews
not yet
rated

24 Reviews

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Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Employee Video

24 Reviews of Steven Eby

November 05, 2024

Dealership Rating
Employee Rating

Salesman was professional and respectful. As a female I was kind of expecting to be treated less seriously as a buyer but this did not happen. Both salesman and manager were very easy to talk More

by robinvenet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evilasio Covacha

July 24, 2024

Dealership Rating
Employee Rating

Hood doesn't fit correctly. Poor assembly at plant. Going to body shop on July 25 should be warranty More

by wally1948a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2024

Royal Oak Ford responded

Hi, thank you for sharing this recent experience with us. Please reach to us at cathy.mason@royaloakford.com and we will do our best to make this better. We hope to hear from you soon.

December 06, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and pleasant to work with. Salesman, Sales Manager, Finance and owner. Always a pleasure doing Business with this Dealership. Been working with them for many years and always a More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Hall

Dec 12, 2023

Royal Oak Ford responded

Hi Steve, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 11, 2023

Dealership Rating
Employee Rating

My salesman, Steve Eby, who I have gotten a few cars from at Royal Oak Ford, has done it again. He got me another great deal, this time a dealer special. I now have a new 2-year lease on a new car and my new More

by davidcovault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evo

Sep 14, 2023

Royal Oak Ford responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 07, 2022

Dealership Rating
Employee Rating

fantastic sales person, great service department,very attentive staff and good location,very clean environment. More

by johnfabeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2022

Royal Oak Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 02, 2022

Dealership Rating
Employee Rating

Steven Eby is a wonderful polite person to work with. He made me feel comfortable! More

by lisaellis4492
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2022

Royal Oak Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Royal Oak Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

April 10, 2021

Dealership Rating
Employee Rating

Great service if you want a car devin will do his best to make sure you leave there driving the car that you like their cars are very clean and in very good condition More

by aneudymejia36
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Devin Carrier

February 09, 2021

Dealership Rating
Employee Rating

Great customer service. Steve was easy to work with and had the car I wanted ready to go in a day. Always great to work with Roayl oak Ford More

by umich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Simon

February 03, 2021

Dealership Rating
Employee Rating

Steve is awesome. Super responsive and nice and normal and fair. He should get a giant raise. This is the second car we purchase from Steve in the last couple months and will definitely be back. More

by Robertstreethippo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 30, 2018

Dealership Rating
Employee Rating

Amazing Service I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and be More

by Very Pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Lange, Guy

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