Steven Carroll
Steven Carroll at Oakes Kia
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Steven Carroll

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.9
147 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Kia Cerified

4.9

147 Reviews

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147 Reviews of Steven Carroll

October 24, 2024

Dealership Rating
Employee Rating

sold me a piece of trash any they won’t help cuz i paid cash More

by oberg_charles2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 25, 2024

Oakes Kia responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 05, 2024

Dealership Rating
Employee Rating

It was a great no pressure experience trying to decide between two different vehicles and finally deciding on our new Telluride. Highly recommend! More

by samuel.busch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez, Cristian Arechiga

Oct 07, 2024

Oakes Kia responded

Samuel, we're delighted to hear you had a great experience choosing your new Kia Telluride at Oakes Kia! Thanks for the recommendation and enjoy your new ride!

September 03, 2024

Dealership Rating
Employee Rating

Our sales consultant, Steven, Carroll, was great to work with. Sales Manager Cristian Arechiga, was great to work with. More

by LS SW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez, Cristian Arechiga

Sep 03, 2024

Oakes Kia responded

Thank you for the positive feedback! We're glad to hear that Steven and Cristian provided great service at Oakes Kia. We appreciate your support!

July 12, 2024

Dealership Rating
Employee Rating

My sister and her husband were happy with their car purchase and the buying experience which is why we choose to look at Oakes Kia. We also had a pleasant car buying experience and would recommend Oak More

by juliabellday
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 12, 2024

Oakes Kia responded

Hi Julia. We're delighted to hear that you and your family had a pleasant car-buying experience at Oakes Kia! Thank you for recommending us, and we hope you're enjoying your new vehicle.

June 24, 2024

Dealership Rating
Employee Rating

I had the privilege of working with April and Steven on 6/20/24 in purchasing a vehicle. Both were very charismatic and a pleasure to work with. Great work!! More

by john.harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Klusman

Jun 24, 2024

Oakes Kia responded

John, we're delighted to hear that April and Steven made your experience at Oakes Kia enjoyable. Thanks for the positive feedback!

May 29, 2024

Dealership Rating
Employee Rating

I don’t think the phones even work at Oakes Kia. There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a More

by Xxxxxxxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Amezcua, Rachel Huff , Will Cleveland, Lindsey Coffey

May 30, 2024

Oakes Kia responded

I apologize for the lack of communication you've experienced. This certainly does not reflect the level of service we aim to provide. We want to make this right and ensure your car gets the attention it needs promptly. Unfortunately, I cannot locate contact information without a first and last name. If you are willing, please reach out directly so we can address this issue immediately. Thank you, Jeff Solomon - Service Director - 816-474-2900

May 29, 2024

Dealership Rating
Employee Rating

I had a great buying experience with Steven! No pressure and transparent pricing, which was very much appreciated. More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Oakes Kia responded

We're delighted to hear that Steven provided a no-pressure and transparent buying experience at Oakes Kia. Thanks for sharing your positive feedback!

May 10, 2024

Dealership Rating
Employee Rating

There was a few hiccups, the team help resolve it and get me into the vehicle I love! More

by kristaleann1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Coffey

May 13, 2024

Oakes Kia responded

Kristal, thank you for leaving Oakes Kia a five-star review, and congrats on your new ride! We appreciate your understanding throughout the process and are here if you need anything else!

May 03, 2024

Dealership Rating
Employee Rating

Friendly and professional through and through. Great car buying experience. Very good inventory to choose from. More

by PSYMETRICS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jade Chase, Dillon Corniels , Derrick Dow

May 03, 2024

Oakes Kia responded

We're glad to know you had a great car-buying experience with us at Oakes Kia! We strive for professionalism and friendliness in all we do. Thanks for choosing from our inventory, enjoy your new ride!

April 15, 2024

Dealership Rating
Employee Rating

Steven Carroll was very kind, courteous, and helpful! Any requests we had he followed up with them immediately. He went out of his way multiple times to accommodate us and our schedule. More

by MONICAMELROY21
Recommend Dealer
Yes

Other Employees Tagged: Jack Lawrence

Apr 15, 2024

Oakes Kia responded

Monica, we're delighted to know that Steven provided such accommodating service during your visit to Oakes Kia. We appreciate the positive feedback and look forward to assisting you again in the future!

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