Steven Caron

I brought my car in to be serviced. I was told if there was something that needed attention that Steve would come discuss it with me. He came when my car was serviced. I paid the bill a I was told if there was something that needed attention that Steve would come discuss it with me. He came when my car was serviced. I paid the bill and left. when I arrived home I read the three back pages showing additional service recommendations that requires Immediate Attention! Fuel Induction Service, Fuel injection service, Coolant Flush Service and AC Evap Service to the tune of $1,341.30! This is my second Kia but my first time feeling less than pleased. This is not Steve's problem. This is obviously how you do business. I am not impressed with the back page tactics. Coffee and donuts only go so far. More

by CWHEATON23 Verified Customer Verified Customer

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From my 1st phone call with Mira, to walking in the door for my appointment and being helped by Steven, it was an exceptional customer service experience! for my appointment and being helped by Steven, it was an exceptional customer service experience! More

by WPADGETT Verified Customer Verified Customer

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Excellent service department. They get an A+. They answered all my questions. I will definitely recommend them to others. They get an A+. They answered all my questions. I will definitely recommend them to others. More

by SUE.POPE Verified Customer Verified Customer

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Best service department in the state, wouldn’t go anywhere else for services! Great staff, very knowledgeable. anywhere else for services! Great staff, very knowledgeable. More

by fdl99 Verified Customer Verified Customer

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Appreciate the service provided and that time was taken to explain the process and next steps for me to explain the process and next steps for me More

by dherrmann2071 Verified Customer Verified Customer

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It can improve by sending me brand new oem keys sonic 2018 Lt that are programmed 2018 Lt that are programmed More

by rrosapastor Verified Customer Verified Customer

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Very happy for the work and I was Treated with respect and I was pleased and I was pleased More

by josemruizlopez Verified Customer Verified Customer

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I was a little worried about making my service appointment on line. But I did and it was ok. Decided to go out to lunch (which required 2 cars) thinking the service would take forever. But it didn appointment on line. But I did and it was ok. Decided to go out to lunch (which required 2 cars) thinking the service would take forever. But it didn't. The service call was completed in an hour. And the car was even washed and looked like new. So lesson learned. Take only 1 vehicle. Wait patiently. Spend the $$ you saved on gas and go to lunch! More

by maggie-1954 Verified Customer Verified Customer

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Steven was professional and friendly. He let me know what the problem was as soon as he was told and told me how long the fix would take to complete. He let me know what the problem was as soon as he was told and told me how long the fix would take to complete. More

by RCLINTON412 Verified Customer Verified Customer

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Excellent service,great staff,clean place,fair price,service time excellent,waiting rook is very confortable price,service time excellent,waiting rook is very confortable More

by CGONX Verified Customer Verified Customer

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