Steven Bailey | Page 42

Steven was knowledgable and thorough and I was surprised when I found out that hed only been part of the Wilsonville Toyota team for 7 months. He was respectful of my requests and wishes and didn't try to a when I found out that hed only been part of the Wilsonville Toyota team for 7 months. He was respectful of my requests and wishes and didn't try to argue or talk me into something different. I came in because I didn't want to spend 6-7 hours haggling over price, interest rate, etc., only to end up with the deal I requested initially. I am fiscally responsible and had done a lot of research and the "no Bull" price was exceptional on this vehicle! I had no intention of haggling, however I was requesting a 6% interest rate to match what my credit union was offering. I also wanted 48 months, and a specific --yet fair-- amount on my trade in based on KBB. He took the info down, and the fact that he was "my person" and I didn't have to talk to multiple people or get the "I need to have this approved by our finance manager" was a bonus! I was referred to you by a friend of a friend, plus I have NEVER heard anything negative about the dealership and the BBB has nothing but great comments plus the dealership has won so many awards. I find the gentleman on the commercials with Mike Barrett very genuine and that also gave me peace of mind. Repeat customers speak volumes. Steven explained the warrranty options (I went with 36/30K) in detail that I could understand, the maintenance plan option, the sealants --which I ended up purchasing as this is a vehicle for my college age daughter who eats & drinks in the car and always manages to spill! I was impressed with the cloth in the coffee demonstration! Anyway, Steven is an asset to your team and biggest bonus---I have never bough a car and been driving out of the lot in just a little over 2 hours!!! Thanks Steven!! I'll be back!! And I'll refer!! More

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My wife and I are return customers to Wilsonville Toyota. When we arrived, Steven immediately came to greet us and when he found that we were return customers, he checked their records to see if our origina When we arrived, Steven immediately came to greet us and when he found that we were return customers, he checked their records to see if our original salesperson was still there so we could work with him again. When Steven found out he was no longer there, he began to help us find the vehicle we were looking to purchase. We found that the vehicle we saw on the website was in transit, but Steven showed us similar vehicles so we could get an idea of what this one would be like. When he found out that my wife really wanted a different color, he found the vehicle she wanted at another dealership and had it sent to Wilsonville so we could purchase it. When we arrived to pick it up, Steven was very helpful, showing my wife all the features of the car and ensuring she would have an enjoyable first ride in her new car. Thank you Steven. More

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Steven Bailey was great. He listened to my needs and was very patient through the whole process. He had me test drive 3 used trucks and 1 SUV before I made my selection. He was very knowledgeable with each very patient through the whole process. He had me test drive 3 used trucks and 1 SUV before I made my selection. He was very knowledgeable with each vehicle that I test drove--ran down the list of positive things and a couple of not so positive things about the vehicle. To me, this showed that he was very upfront and wanted me to be knowledgeable so that I could make a well informed choice. Steven Bailey was recommended to me and I see why. I totally recommend him to anyone who wants an honest, upfront, and knowledgeable salesman. More

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Wilsonville Toyota was a great new car buying experience we have ever had. The salesman really listened to us and found us exactly what we wanted. His explanation of why their warranty/service plan was a we have ever had. The salesman really listened to us and found us exactly what we wanted. His explanation of why their warranty/service plan was a good value was easy to understand. We postponed our decision on the warranty until we could estimate how many miles we would drive per year, since this was relevant to the warranty value. The service to install an additional option was fast an d they did a great job. More

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