Steven Agee

Yasir, thank you for a great Toyota experience. I felt like I was well taken care of as you assisted in helping me select the right car and giving me all the information needed to make the right d I felt like I was well taken care of as you assisted in helping me select the right car and giving me all the information needed to make the right decision. More

Report | Print

Overall the dealership has been okay to deal with, the salesman was helpful and friendly. However we took the brand new Rav4 back a couple of weeks later to have a plastic coating put on the front end as salesman was helpful and friendly. However we took the brand new Rav4 back a couple of weeks later to have a plastic coating put on the front end as they recommended doing so. When we got the car back it smelled awful. It was an overpowering chemical smell like paint thinner. We left the car windows open for 3-4 days but the smell was still so bad we couldn't even drive it for more than a few blocks without getting a sharp headache. About a week passed and by chance we opened the back hatch door and found a garbage bag they'd left, that was full of paper and tape etc. from the installation. The contents of the bag was the problem. We put the bag in the garbage and within a few days the smell in the car dissipated. Agreeably this was not the end of the world, but we replied to one of the "how did we do" service emails they sent us, explaining what happened and never heard anything back. A month has passed so I guess no one cares enough to respond. After buying three cars at that dealership I would've really appreciated a simple "we are sorry"...or at least something.... but we got nothing. To add insult to injury we've started noticing the plastic they installed is bubbling in a couple of spots. Not a happy camper... Small things make a big difference... we definitely wont be returning there for service OR to buy another car. This Dealer rater requires me to enter a persons name in order to complete this posting, but we do not know who was at fault so I simply selected the first name on the list (apologizing to that person in advance as they probably had nothing to do with this. More

Report | Print

I value my partnership with wilsonville Toyota. I have never felt pushed or maneuvered. I would recommend wilsonville to anyone without hesitation. In fact I have in the past recommended them. The I have never felt pushed or maneuvered. I would recommend wilsonville to anyone without hesitation. In fact I have in the past recommended them. There are well trained informed and pleasant people working with wilsonville The accommodations there are very pleasant and I do enjoy knowing that my car is being taken care of to the nth degree now More

Report | Print

I was thinking about giving 5 stars. 3 weeks after purchasing, I decided to give 2 stars (I was thinking about 1 but 2 to show my kindness). The sales here gave oral promise before we si 3 weeks after purchasing, I decided to give 2 stars (I was thinking about 1 but 2 to show my kindness). The sales here gave oral promise before we signed the paper and realize nothing after signed. More

Report | Print

Great quick service and nice! I got the car I really wanted at a reasonable rate. I got the car I really wanted at a reasonable rate. More

Report | Print

We had some problems with service but meeting Emily brightened our shopping experience when it came to test drives while waiting for service brightened our shopping experience when it came to test drives while waiting for service More

Report | Print