Steven A. Carrasquillo

As good as an experience as we could have hoped for! From our initial greeting as we entered the showroom to our time with the sales rep, our finalizing the sale with the financial rep to assistance fr From our initial greeting as we entered the showroom to our time with the sales rep, our finalizing the sale with the financial rep to assistance from the delivery coordinator, every aspect from start to finish is to be commended with 5star plus. More

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Since they are terrible, I wouldn't even give this dealership a one-star review. The only thing they did was lie about everything. We were there for 9 hours. You can't reach anyone when you phone. The dealership a one-star review. The only thing they did was lie about everything. We were there for 9 hours. You can't reach anyone when you phone. They misrepresented the warranty on my car, telling me that my 2024 model didn't have one and that I would need to purchase an extended warranty from them. They told me the warranty did not transfer with buyers and since I wasn't the first buyer I would have to buy a warranty. They claimed that a family member was unable to cosign on my behalf, and said I was denied because of this. Which my bank said was false, they also said I would have to have a cosigner when I did not. In addition to sincerely hoping to raise awareness of these deceivers and manipulators, I will never purchase a car from them again. More

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James was so helpful in assisting us with our purchase! He was so patient and went above and beyond to help us find a vehicle to drive home. He’s very funny and extraordinarily kind. His sense of humor wen He was so patient and went above and beyond to help us find a vehicle to drive home. He’s very funny and extraordinarily kind. His sense of humor went a long way, making us feel welcomed, respected, and valued. Not to mention, he and the dealership were happy to work with us as we planned around our budget. Would highly recommend James for anyone looking to purchase a car from Scott Clark Toyota. More

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Everyone was very friendly and easy to deal with. There was never any pressure when test driving or when finalizing numbers. There was never any pressure when test driving or when finalizing numbers. More

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Terrible customer service ! Don’t buy a CAR HERE ! Poor rating! go somewhere else please ! Don’t buy a CAR HERE ! Poor rating! go somewhere else please ! More

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The process was smooth and she was so helpful and knowledgeable. Will def be back because of the service. knowledgeable. Will def be back because of the service. More

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My salesman Samir Alhay was very patient and helpful during the entire process. He even gave me a phone call after my purchase of the vehicle. He was very informative about my Lexus. during the entire process. He even gave me a phone call after my purchase of the vehicle. He was very informative about my Lexus. More

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My experience at Scott Clark Toyota exceeded all expectations, thanks to the exceptional quality of care and hospitality extended by the entire team. The facility itself is a testament to modernity, expectations, thanks to the exceptional quality of care and hospitality extended by the entire team. The facility itself is a testament to modernity, cleanliness, and comfort, providing a welcoming environment for customers. From the moment I stepped in, the staff demonstrated unwavering support, warmth, and politeness. Every interaction felt like a positive and genuine connection. It was evident that everyone I engaged with truly loved what they did, creating an atmosphere that resonated with enthusiasm and passion. The level of professionalism and friendliness exhibited by the staff at Scott Clark Toyota sets a remarkable standard in customer service. If you're seeking not only a quality dealership but an experience defined by care, hospitality, and a genuinely welcoming environment, Scott Clark Toyota is the place to go. More

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Within the radius of dealerships where I live, were filled with low-balling, dishonest, and most of all, entitled sleazy salesman. I quickly began to shop outwards of my residence, and man I am happy I filled with low-balling, dishonest, and most of all, entitled sleazy salesman. I quickly began to shop outwards of my residence, and man I am happy I did! I had to drive 2.5 hours away from my hometown to find such amazing people to purchase my new 2023 Tundra Platinum addition. James Perkins, my sales PROFESSIONAL was able to get with his management team to get me a great figure on my trade. I was extremely impressed with the transparency for they gave above fair value for my trade. James quickly gave me some pics and even videos of the truck I was interested in. Upon my request, James got his Sales Manager Richie Lannotti involved early so there was not much back and forth negotiations. I tell you what, Richie MADE me show up to the dealership with my two wild, and energetic boys 3 and 5 (who are a handful /thanks James and Eric in finance for being patient and understanding) because of the great deal he presented. I could NOT say no! Richie's energy was captivating and unmatched! I also had been unprepared and they worked with me on every aspect while let my 2 boys run around rampant in their beautiful facility. My family and I are grateful. I have owned many trucks from Ford, Ram, Chevy and GMC, but non as techy, aggressive, and as fast as this one! All of those trucks I brought home to my wife, (which I thought were nice) she wouldn't ever show emotions or have care in the world about them. For the first time, I brought the truck in our driveway, my wife was in awe. She loves and asked to drive it! Richie, thanks for MAKING me show up! OUTSTANDING, TRANSPARENT, ABOVE AND BEYOND! More

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I tried to give this dealership another chance and once again they blew it. I have been told so many lies and to this day only one item is fix but it took 2 weeks and me calling them on it for them to ask again they blew it. I have been told so many lies and to this day only one item is fix but it took 2 weeks and me calling them on it for them to ask me if I had my car because they couldn’t find it. I’m really in shock at how they have continued to treat me and not fix my car as of today. I promise I am going to every review site and making it known just how rude and how much they are NOT to help the customer. This is so unprofessional. by looking at some of the other reviews this location isn’t working on to much with the customer satisfaction.. so Chris Cady @ Scott Clark hope your reading all the bad comments. More

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