Steve Willis | Page 17

After 13 years - a new Subaru After 242374 miles on my old Subaru, everyone was very helpful in finding a new Subaru for my continuing adventures. I trust the service department a After 242374 miles on my old Subaru, everyone was very helpful in finding a new Subaru for my continuing adventures. I trust the service department and know I will have many trouble free years with my new Forester. More

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Friendly dealership Our sales person, Steve Willis was always polite, listening to our questions and concerns without pressuring us to make quick decisions we might well Our sales person, Steve Willis was always polite, listening to our questions and concerns without pressuring us to make quick decisions we might well have regretted. More

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Efficient journey from "click to brick"! Discovered dealership online.Excellent reputation; detailed website of inventory w/ chat/phone/email quick responses. Went in person w/in 24 hrs; boug Discovered dealership online.Excellent reputation; detailed website of inventory w/ chat/phone/email quick responses. Went in person w/in 24 hrs; bought a used Subaru Outback by the next business day. LOVE that staff works as team - no sales people hovering or hard on the sell for competitive commission; quick assistance if salesperson gets tied up. Staff incredibly attentive to individual needs; excellent knowledge of stock. Would not only recommend them in a heartbeat, but w/ accolades as well. Thank you all so much, especially to Steve Willis ( who had the patience of a saint and good humor when working w/ one "reluctant" driver!) . More

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Subaru Tucson Steve Willis was very patient, helpful and friendly. He allowed me to change my mind and drive different cars while remaining pleasant. He was wonderf Steve Willis was very patient, helpful and friendly. He allowed me to change my mind and drive different cars while remaining pleasant. He was wonderful! I would not have ended up purchasing a vehicle without his patience and humor! Loren Henry was willing to work the numbers and paperwork in many options, while listening to what I needed. Louie Ascencio was very understanding and friendly while getting the finance done. The team work was great! More

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Extraordinary Service and People I came in knowing what car I wanted to buy and Bob Wilson was extremely helpful in making sure that the car met my needs in every way, including a mon I came in knowing what car I wanted to buy and Bob Wilson was extremely helpful in making sure that the car met my needs in every way, including a monthly payment that was in my budget. Steve Willis was part of the staff that I initially talked to about the car. The entire staff at Tucson Subaru including Tim Hansen in Finance worked hard to make sure I drove out of the dealership happy and not completely broke! (Thanks guys!) I will recommend Tucson Subaru to anyone, any day. More

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Steve is the man! Steve was great while buying my new crosstrek. He was funny, knowledgable and not pushy at all. He helped me get exactly what I wanted for my trade in Steve was great while buying my new crosstrek. He was funny, knowledgable and not pushy at all. He helped me get exactly what I wanted for my trade in and put me in the exact car I wanted for a great price. Thanks again! More

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New Outback experience We had.a GREAT experience with this dealership. We started our search for an outback here and met Steve Willis on our first visit in late April.He was We had.a GREAT experience with this dealership. We started our search for an outback here and met Steve Willis on our first visit in late April.He was courteous and friendly from the out set. Our purchase decision took approximately three months from the time we met Steve until we ultimately completed our purchase. During that time Steve followed up with us but never to the point that he was a bother, we can't say that about several sales reps at other dealerships we visited. The sales negotiation was fair and friendly. The financing was simple and fast. Everyone we encountered during our deallings with this dealership were professional, friendly and informative. I would definitely recommend this dealership to my friends! More

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Purchase of pre owned Forester I knew that I wanted a Forester with low mileage. Steve Willis found me one and navigated me through the sale. I had not purchased an automobile I knew that I wanted a Forester with low mileage. Steve Willis found me one and navigated me through the sale. I had not purchased an automobile for 10years. I received information about the features of the car and the reliability of the make and model. Steve was patient and got me the right price. More

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They Stepped Up to the Plate Now days it's rare to find Companies or individuals who are willing to "step up to the plate", especially when they make an honest mistake. In my per Now days it's rare to find Companies or individuals who are willing to "step up to the plate", especially when they make an honest mistake. In my perception I believe that Tucson Subaru dealership did just that, then not only did they take responsibility for an honest mistake they went beyond expectations and gave me a very good exchange. I didn't have to beg or plead my case. Marco's Romero in the service department was honest and "frank" about the problem. Sean Johnson again was professional, "Managed up his co-workers and explained in detail and gave evidence with every question I asked of him. Traci Roberts gave excellent advice and did the footwork to help me get an even better percentage rate than I started with on my first loan. Tim Hanson explained "Car financing lingo" in detail and "managed Up" his fellow co-workers. As a side note: the facility is clean, well managed, great free coffee, drinks and snacks. Steve Willis was very courteous. Tucson Subaru supports many different Charities like the Human Society, Cancer Society, Youth on their Own and more. Everyone is very professional, from the front desk to the service and Parts departments. I can honestly say I had a lovely experience. I Love my Subaru! I can't wait to name her! More

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leased a forester Met with Steve and Tim and both were friendly, focused, prepared, and thorough. Steve gave us a break for lunch per our request...we came back and fi Met with Steve and Tim and both were friendly, focused, prepared, and thorough. Steve gave us a break for lunch per our request...we came back and finished the deal.Thanks! More

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